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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the SMARTFLIP™ for its ease of use and large buttons, which are particularly helpful for seniors. While the price point is frequently praised, some users find the texting functionality and battery life to be less than satisfactory. The lack of clear instructions is also a recurring concern. Call quality has also received mixed reviews, with some users reporting issues with clarity and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 247 reviews
  • Rated 4 out of 5 stars

    Good simple phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, no frills phone. A llittle confusing to get started, but once figured out, good phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good phone for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, simple plans to choose from and worked right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple cell phone with data capabilities. Purchased for senior to use and they are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this phone didn't have internet access it would be much better - keep it simple stupid. The internet access on this phone ids completely worthless. You also have to pay like $50 per moth for coverage with at&t - this is like $20 more $ than the old prepaid flip phones. I got a smart phone from verizon instead and I pay $ 35 a month for prepaid service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 5 out of 5 stars

    Amazing flip phone for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a good size, the buttons are large and the volume is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for an elderly person. Wish it had bigger buttons. Othewise it works good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Large buttons easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large button make this phone easy for my father to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the phone is great but some features are hard to find or not easy to figure out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing for a flip, keeps changing to prefilling when you are trying to add contacts, harder for anyone never mind an older person. Thought it would be easier for my 80 year old mother to use, had to change because her phone was 3G. They don't seem to make just a simple phone. Didn't try the camera yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic flip phone good operating system compared to other flip phones. cost is a little high.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price here for a easy issuing phone. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a phone asap as I needed it for work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the new phone. With the help of AT&T technican all my contacts where ported over. Thanks Best Buy for your help. Even though it's for prepaid I was to put on my AT&T plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smartflip Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for elderly people. Easy to use, numbers large.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple phone for people who don't want a smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone for anyone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect for my needs. It is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use and more features than expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice activated dialing is excellent. Easy to use and long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good old basic Cell Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect.....large push buttons. I don't like the format of I phones / Smart phones (with their tiny screen tap things,) so this phone is ideal for me. Has lots of features I don't even use,so that's okay. I like it just for basic phone calls and texting. Good enough for me.

    I would recommend this to a friend
  • Cons mentioned:
    Texting

    Rated 5 out of 5 stars

    good camera for great-grandparents!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they want to do is talk ... no texting, no internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    should have spent the extra for a smart phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a flip phoned but when compared to a smartphone, difficult to use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for older people. Would be a little more helpful with larger buttons

    I would recommend this to a friend
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