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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 659 reviews
  • Rated 4 out of 5 stars

    Smart lock that will likely fit your door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I bought a Yale smart lock with August, however it did not fit my door I bought this August smart lock no hassle with installing, the software works flawless, if you are not too much concerned about the touchpad this is the Way to go, Also the motor is extremely quiet. My daughter gets separation anxiety when we go outside so we have to sneak out but this lock opens and closes so quietly no problems. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup and use - does need some wifi signal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works as described and very simple to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware, ok software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two of these, one for the outer mud room door, and one for the inner door. They work pretty much as advertised, but. it turns out that it cannot be setup to unlock both of them when you get home, I have to use the app, or buy an-additional keypad to get through the pair of locks into the house. I would give a five star rating, and buy two more locks if they can improve this aspect of their software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Almost magic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Set up took a few attempts to get it set up correctly but it’s pretty reliable and it’s so nice to just walk up and have the door automatically unlock.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Excellent lock, HomeKit compatibility is of no use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent looking lock, easy install and works great with the app. I am giving it three stars for its homekit compatibility. It sucks. Always shows "No response". One of the locks is about 15 ft from the homehub and another little over 30. I am not buying a homehub for each of the locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I love everything about it. Everyone needs it. Can open from your couch, from your car, with a hand full of groceries. Just awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The August WiFi Smart Lock is easy to install and configure, and seems to be working flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great except for the battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product; the only reason it is not 4 star is the way it runs through batteries

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looooove this lock!!! I purchased this a while back and took my time installing it. I can’t believe I took so long because it’s an awesome lock. The only grip is the batteries

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Addition to Smart Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Nice addition to Smart Home. Easy to install and works with Apple HomeKit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    August Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this smart lock because the wi fi "brain" is self contained. There is no need for a separate unit unless you want voice control. Then you will need an Alexa or something similar. It has worked as advertised most of the time. There is an occasional glitch with the bluetooth, but the manufacturer is aware of it and is working on a fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes. Must Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Especially when you're taking Groceries. I unlock my door before I head up and can just opem the door with Groceries in hand. Just trust me. It's a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    August lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa. Love the fact that you can’t see that you have a digital door lock on the outside and you can still use your old key. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    August Smart Lock 4th Gen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to install. Connects with IOS and Android Operating System really easy. Looking at the doors from outside, no one can guess you have a Smart Lock. It uses Bluetooth, and WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Love it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart lock!!!! Works great and all the features are wonderful! The one feature I love the best is the Auto Unlock! When I pull up in the driveway the door automatically unlocks!

    I would recommend this to a friend
  • Pros mentioned:
    App access

    Rated 5 out of 5 stars

    Best Keyless Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Just upgraded to the newer model. I use this at our rental property. Totally eliminates giving house keys to strangers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock and easy to install. No issue with using other apps to control it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close to perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well about 95% of the time. I wish I could set it so the auto lock won't relock until the doors been open. Sometimes I don't get the door before the auto lock happens. The App can be a little hard to navigate or slow to connect but other than that, it works extremely well with both Smartthings and Google Home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale would not fit so this was my only option and I'm not too upset about that. I do really wish the keypad you can buy looked better, or was even included. If you have auto lock on, go outside without your keys or phone... well... hopefully you can yell at Alexa really loudly or have a spare key outside somewhere. Guest accounts don't seem to work properly is my only other issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Second One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one and then bought the second. Keeps your existing keys. Just replaces the inside thumb turn. Simple install and setup. Easy to use.

    I would recommend this to a friend