Customer Ratings & Reviews
- Model:
- AUG-SL05-M01-G01
- |
- SKU:
- 6360650
Customer reviews
Rating 4.2 out of 5 stars with 659 reviews
(659 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy smart lock solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to install and works really well for anyone who has a smartphone. I also installed them keypad and that works seamlessly and really well also. Recommended.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great WiFi lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the lock in less than 15 minutes and it works flawlessly. I did not think it could be this easy. I am very happy with the August lock and would definitely recommend it.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend Rated 4 out of 5 stars
Love the convenience.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little bit hesitant to get this based on some reviews but I’m glad I bought it. It’s very convenient because I can control it from anywhere. If I have a friend or relative that needs to get in my house, I can unlock it from the app. I even have it linked to Alexa! The only complaint I have is that sometimes it loses connection with my WiFi but it always reconnects within minutes.
I would recommend this to a friend- Pros mentioned:App access
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lock for my Apple ecosystem, it works very well, it is a very good option for the home, I will buy one more, I highly recommend i
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of usage, I would not recommend it. Batteries have to be replaced mostly even I have very good WiFi. Last time I need it, status was LOCK UNAVAILABLE and there was nothing I could do remote.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Works phenomenal, when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our airbnb. Initially it worked great, it communicated with airbnb and would auto generate a code for the guest. That code would only be good from check in to check out. and once they checked out it would delete their codes. About 3 months in we kept getting a message saying the door was opening and closing (over 10x/minute). We recalibrated it, and it kept failing calibration. Then we lost the ability to communicate with the lock. We had our cleaners change the batteries, but still no luck. We also bought the keypad for the August Lock ~$50. The batteries on both only last about 6 weeks. So we were having our cleaners change them out every single month. We tried getting a hold of August tech support and since COVID they have become non-existent. Sorry, but I'm running a business here, so I had to make a switch.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Cool Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man, I love this thing. Setup was an absolute breeze, and it works flawlessly. Very happy with this purchase.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
August Smart Lock Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is great for apartments. I am really enjoying this product. My favorite feature is that it will unlock as soon as I get to the door.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Secure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this products so much we bought two of them. Super easy to install, only complaint is that we had to recalibrate them a couple of days after the initial install.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Deadbolt upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of this lock, such as proximity unlock. Easy to install. Love not having to take my house keys with me when I take the dog for a walk.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Smart lock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install for the most part! Delivery was fast!
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend Rated 4 out of 5 stars
Great Product, Feel safe at and away from home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great once you get to know all the settings and tweak with them a bit. Only con is that it doesn't open when I walk up to the door automatically sometimes. Sometimes I have to reach in my pocket and open the app then wait for the app to load and then tap the unlock button and then wait for it to then unlock the door.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Wrong lock for door.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it due to it not working on my apartment door it due to the door lock that was installed on my apartment door not the correct type of lock for my apartment door.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend Rated 4 out of 5 stars
Awesome smart lovk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple august locks over the years. Solid smart home lock! This one has built in Wi-Fi which is much more reliable than the Wi-Fi bridge for the others. It would be a 5 star review but the HomeKit support is non functional. I am a techie and work in IT and have reset and tried to link HomeKit multiple times without success.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend- Pros mentioned:App access
Rated 5 out of 5 stars
Great Product! Piece of Mind!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Piece of mind that my door is locked when I leave the house and before I sleep at night. Integrates well into Google Home ecosystem which is a must for us!
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice smart lock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an easy to install lock that works with HomeKit and came across this lock. It was very easy to install and works good with HomeKit.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little smart lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit fussy to install at first, but stay with it ... even use the instructions! It's great that it unlocks the door as I pull in my garage
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Do not buy if you want HomeKit integration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock advertises the two simple things I need: -Fits over existing deadbolt lock -Homekit support However, this does not work with HomeKit at all. I've tried following the instructions on both an iPhone, and iPad. The iPhone fails to add the lock to HomeKit with error "object not found" and the iPad fails with a different error. I've tried to add the lock to HomeKit via the Home app, which does add the lock to the Home app. But, once in the home app, you will always see "requires setup" or "no response". The Home app will tell you when it's been manually locked or unlocked, but will never actually control the lock. If you plan on buying this, you'll need to use their dedicated app. Ignore any claims that this works with any existing smart home solution.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
No, I would not recommend this to a friendBrand response from August Customer Care
Posted .Hello,
Thank you for taking the time to provide us with your feedback. We're very sorry to hear about the issues you've experienced with our HomeKit integration. The August Wi-Fi Smart Lock is HomeKit enabled and works in the Home app when in Bluetooth range. If you are not within Bluetooth range of your lock (about 20ft or less) then you will need an Apple bridge within Bluetooth range of the lock in order to access the lock via HomeKit remotely.
If your lock continues to fail please kindly reach out to our support team so we can ensure that this works for you as intended. Please let us know if you have questions or concerns.
Thanks,
August Home
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lock works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock was easy to install and works well once we got the wifi signal in the area strong enough. Being able to get status with Alexa is a handy feature
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Absolutely great smart lock!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loved this product. Very simple to use and install. Have not had any issues so far. Great app that is very intuitive. Will purchase again!
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Silver
I would recommend this to a friend






