Customer Ratings & Reviews
- Model:
- AUG-SL05-M01-G01
- SKU:
- 6360650
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.
This summary was generated by AI based on customer reviews.
Much smaller than the original I love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and I paired it with my old Hub so it saves battery
I would recommend this to a friendSimple and seamless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that this was simple and you can keep your existing outer lock.
I would recommend this to a friendGreat smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.August lock works perfectly with home kit from Apple, if you have Siri it works flawlessly.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome auto deadbolt. Has plenty of power to move your deadbolt
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth your time or money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I love how it looks and the ease of installation, overall I am extremely disappointed with this lock. It works sporadically at best and more often than not, leaves me digging my keys out of my pocket. WiFi capabilities are nearly non-existent, rendering the ability to open the door when you're not home, such as for a repair tech, worthless. I went through three of these before I gave up. Don't waste your time or money!
No, I would not recommend this to a friend - Cons mentioned:Connectivity
DONT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made product is about it. I had the second generation with a bridge no issues until the bridge stopped working 2 yrs later. The new 4 th generation has an internal WiFi and thought this is great but man I was totally wrong. The WiFi never worked and the Bluetooth worked but a delay of 30 secs to unlock or lock the door. 2 weeks phone/email with customer support is a JOKE very poor customer service
No, I would not recommend this to a friendBrand response from August Customer Care
Posted .Hello,
Thank you for taking the time to provide us with your feedback. We're very sorry to hear about the issues with your lock as well as your experience with our customer support. We are constantly working to improve the customer experience as well as the Wi-Fi connectivity. We will relay your feedback over to the appropriate departments.
Thanks,
August Home
August Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is great and it is aesthetically pleasing. Works perfectly as advertised.
I would recommend this to a friendAugust Smart Lock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i use the August locks for many years. great service and a great smart lock
I would recommend this to a friendA Big Improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kudos to the August team. A real upgrade I. Use ability, better battery access, faster close.
I would recommend this to a friendGreat smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart lock, enjoy the ability to automate in routines
I would recommend this to a friendWorks great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work's great. Wish I would have had this a long time ago. Would definitely buy again.
I would recommend this to a friendGreat Remote Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that I can be anywhere and open the door.
I would recommend this to a friendMy new lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new lock and thank you so much to Victor and Brooke for installing it!
I would recommend this to a friendGreat for Home Security
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good investment. Love the auto-lock and auto-unlock feature.
I would recommend this to a friendThe best Smart Lock on the market!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with HomeKit and as an Apple user thats a must buy! I have keys for my cousin!
I would recommend this to a friendEasy In
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Highly recommended to all mu friends
I would recommend this to a friendDeadbolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it suppose to do. Nice product. No problems.
I would recommend this to a friend- Cons mentioned:Connectivity
Nice lock but returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lock but it failed to stay connected to WiFi. It was also larger than expected.
No, I would not recommend this to a friendBrand response from August
Posted .Hello,
Thank you for taking your time to provide us with your feedback. We have recently released a new firmware that should improve the Wi-Fi connectivity issues you were experiencing.
Thanks,
August Home
August - Wi-Fi Smart Lock (4th Gen) - Silver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lock. DOES WHAT IT SAYS IT DOES I love this Lock
I would recommend this to a friendAugust
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Lock! So cool to be able to lock and unlock my door with my phone!!!!
I would recommend this to a friend
