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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Aventure Step-Over Ebike for its impressive range of 45 miles, affordable price point, and long-lasting battery life. However, some users have expressed concerns about its heavy weight and overly strong brakes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
  • Rated 5 out of 5 stars

    Aventon aventure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have that and i love it best quality the betray is life is really good i still use.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Aventon is great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, she absolutely loves it, its made very well and does everything it promises to, goes fast when you want it to and lets you do the pedaling when you want the exercise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Adventure 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bike. Bought my wife one and my dad bought one. We use them hunting and they haven’t let us down yet. Battery last for the hole weekend.

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 2 out of 5 stars

    Bad design/quality, worse customer service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reasons I'm giving more than a 1 star is for the looks and one positive customer rep. Otherwise this bike has been a mess. Out of the box had issues with the breaks and battery. After calling multiple times I found a representative that was actually able to help me get back to biking. Then the left brake gets progressively worse until it's useless. The bike shop explains that the way they secured the brake tube had it rubbing against the tire until it wore a hole into it and splashed brake fluid on my brake pads and disc. So I had to pay to get that repaired and when I showed evidence of this to get compensated within warranty I was told they would only cover 60 dollars of repairs max. That was barely half of the actual repair cost, god forbid I have more issues. The worst part being that the reps I had after the initial were horrible, and literally left me waiting for weeks (2 months at one point). Do not buy from this company, look at trustpilot if you want more proof.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Quick and very solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable, should have gotten one sooner. Heavy bike, but the motor is plenty capable to move it around quick. Now gotta get one for my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 4 out of 5 stars

    Overall great E-bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This e-bike has a strong enough motor to charge up the steep hills in Anaheim Hills at 16mph, and over thirty (supposed to be regulated to 28) on flat surface. Good value now that the Adventure 2 is out.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to leave feedback on your new e-bike! Cheers to many great rides and welcome to the Aventon Family!

  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Aventon Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints I absolutely love this bike. What a great deal as well. I road 28 miles on 1/1/24 welcome to the new year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy set up and ride

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title implies, it was easy to set up and immensely easy to ride. Helps get to and from work or if i just want to ride around town.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to review your new e-bike. Happy trails and safe travels!

  • Rated 5 out of 5 stars

    Good bike for large people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike. I’m 220lbs and 6’5” and the bike fits me comfortably. Motor also does not seem to have any noticeable issues with my size. I might suggest getting a cushier seat however.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hey there! Thank you for taking the time to leave this review. We are so excited about all the great rides to come for you! If you are looking at replacing the saddle, check out Cloud 9! Happy riding and safe travels!

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to get this at a great price. It’s gone up $400 since my purchase. Considering the aventon folding bike for myself.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for reviewing your new e-bike. Happy holidays!

  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Electric bike Aventon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anybody is looking to buy an electric bike I would recommend buying this bike it is a great bike it goes for long distance.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi, we're delighted to hear that you're enjoying the Aventure and that it has been performing well for your long-distance rides. We appreciate your recommendation and hope you continue to have many more enjoyable adventures with your bike. - Aventon

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Aventon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is amazing. The build quality is solid. It is fun to ride. It goes fast. It’s low maintenance.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for the great feedback! Welcome to the Aventon Family and safe travels!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing e-bike for the price. I would recommend this bike to any one that wants to get in to game.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Fantastic! Thanks for the review, rider!

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bike overall. Cons: heavy, doesn’t reach 28 mph unless you’re in a decline. Pros: looks nice, good quality

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to provide your feedback on this item! We apologize for the technical difficulties that you are experiencing. Please call us at 866-300-3311 for technical support. Our hours of operation are 8 am - 5 pm PST, Monday through Friday. Thank you.

  • Rated 5 out of 5 stars

    Upgraded my bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is great! I believe it is last year's model but I got it on sale and it's worth every penny. Though it's a little on the heavy size it rides like a regular bike even when I don't engage the battery. Also, I assembled it myself with no problems...and as a rule I never assemble anything!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thanks for leaving a review. We greatly appreciate it!

  • Rated 5 out of 5 stars

    Great e-bike option for the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great e-bike quality. No issues so far about 1k miles in. Battery still charges well. Best Buy had one of the better deals on it and on my card it made a ton of sense. Only knock on bike is the weight. Pretty heavy must use battery or too heavy for hills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bike!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bike for my wife because due to medical conditions she is no longer able to ride her pedal fat tire bike. We enjoy taking our bikes off road on trails and this ebike fits the bill! We are both very happy with this purchase and glad that she is now able to have bike riding experiences once again!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for sharing your positive experience with us! We are thrilled that our Aventure was able to provide a solution for your wife's medical condition and allow both of you to enjoy bike riding together again.

  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Love this e-bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bike and got about 25 miles on it so far. Rage is about 45 miles on a full charge so far from what I can tell only charged it once! Seat is comfortable, and people love it when on the road. the pedals are a little long so they can hit the ground when you're pedaling when turning, but I fixed it by not pedaling though a turn.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you bujraion for your support and the review of your new aventure!

  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Great quality, great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! I would like to get myself one next.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for your review Mindy! Hopefully you are able to get a bike for yourself soon so your husband will have a riding partner!

  • Rated 4 out of 5 stars

    great bike, does not go 28pmh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bike is great but I have not been able to get it to go 28mph as advertised....got it going about 21 tops....that was a major factor in purchase so not sure what to do about that....

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there, thank you for leaving a review. The top speed can be unlocked to 28 MPH with the app. If you are still experiecing technical difficulties, please give us a call at 866-300-3311 (m-f, 8-5pm, PST) and file a warranty claim at aventon.com/pages/warranty.