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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 105 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the price, protection, VPN, multiple device support, and ease of use of the Ultimate (10 Devices) (1-Year Subscription). They appreciate the great value for the price, reliable protection, and the convenience of using it on multiple devices. The VPN and PC cleaner are also well-received features. However, some customers have experienced download issues, particularly with activating the product and loading certain components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-105 of 105 reviews
  • Rated 1 out of 5 stars

    Purchased but not able to download it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't download. Need to pay to GeekSquad to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    excellent product better than avast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to the guy that does not know anything about software with the 1st review you need to read!!! you can buy it with only the digital copy or the box that you got with only the coa for the software. it is very easy to set up and run. it looks a lot like Avast antivirus setup just wondering if one bought the other out. I have been building and repairing laptops and desktops for over 30 years and this is a really great product for the price( especially at black Friday when it was only $15 for the 10 coa's.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    I know this product works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am preparing to renew after 2 years usage of this product. I can tell you that this works. I have been overly satisfied with this product and the vpn is worth the price alone. I am a pc and android user so I can say nothing regarding Apple use. I use my pc to game, video produce / stream as well as art creation / rendering and this AV does not interfere in anyway. I have recommended this product to family, friends and customers alike with confidence. I buy the 10 device to share with family because I am confident that this will keep them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent anti antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I've using this software for more than 10 years and I'll keep using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible-can't activate on MAC or IOS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a horrible multi-pack internet security bundle! I can't activate it on MAC or IOS. The instructions, or lack of, are horrible and there isn't a single AVG Ultimate app for OS X or IOS that I can find. It appears to be multiple apps for multi devices with no clear instructions on which you need for which and how to activate or use any of them. Stay away from this horrible product! I don't know if BB will give a refund on this open package, which is another horrible waste, but I'll get a refund if I can. And speaking of horrible, why have a packaged box for a digital download with nothing in it but the activation code, which doesn't seem to work, and convoluted instructions, which do no good. This is an environmental nightmare with unneeded packing for a digital product which could be sold online with instructions online. AVG, CAN'T YOU JUST SELL THIS AS A DIGITAL DOWNLOAD on BB WITH CLEAR INSTRUCTIONS FOR ONE APP FOR EACH OS DEVICE? Stay away from this and do not buy this horrible product or a like one from AVG for any number of devices, OS X, IOS or PC!!!

    No, I would not recommend this to a friend
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