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Customer Ratings & Reviews

Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incompatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my research for a sound bar and woofer this items reads as thru it would be compatible with the Samsung TV 6200 series which has an optical connection for sound, this sound system has no cables and NO optical connection, when I enlist Best Buy’s help thru online chat I was assured it would work, it did not which mean your customer service people are no help this is the second time I’ve reached out to them and their information has been wrong will make every effort to relay on myself in these matters. (Axess - 2.1-Channel Soundbar System with 5-1/4 Subwoofer and Digital Amplifier - Black)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing cable

    Rated 1 out of 5 stars

    Incomplete Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even come with a digital cable to hook up to a basic TV. Shopped for a cable and could not find one...why should you have to buy a cable to make a product work? BB was nice but totally not helpful. Ended up returning it and buying a Vizio - which had THREE different cables to hook up to a variety of TV's at WALMART.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound, Volume

    Rated 5 out of 5 stars

    Works great!`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this sound bar. It adds a lot of volume and better sound

    I would recommend this to a friend
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