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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 14 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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64%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 5 out of 5 stars

    Heater

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice heater and it works well. It was time consuming to put together, but it looks good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater has not worked properly post purchase and unfortunately, I purchased two. Best Buy has declined support for repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great heat lamp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heat lamp and like the tray design around the pole. Just need to tie it up or weight it down of strong winds. Mine got blown over once and control module damaged so had to get rid of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to stay warm while looking great too.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One came damaged but I'm only going to write about the good one because it is fantastic. It provides some pretty good heat, would be great for a patio area, I live on the side of a mountain and put them on the deck, even then they manage to give off some heat. They look really nice and were easy to put together. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two bad patio heaters in a row. Junk!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a horrible purchase, The unit was delivered, I assembled it and it leaked propane badly. Called Pacific Sales, they sent another, and they assembled it and it leaked too. I told them to take both leaking patio heaters back and give me a full refund. The product is junk. Pacific Sales gave me a full refund. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product this is my second purchase bec

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product this is my second purchase because the other one after five years broke. This is a item you can use all year long and you can leave outside just cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and produces solid heat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Produces great heat. The little table in the middle is a chore to try to get level, but that's minor detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great!!! I use it next to the trampoline and kids can jump for hours at night

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but requires manual start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the heat lamp, However it is very hard to light and every time i go to light it i have to use a lighter because the built in clicker does not work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor Patio Heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Assembly according to instructions. Taller than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy construction, produces a great amount of heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , low heat and warms well.. Worth purchase..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a very big fan of the color and the package came damaged. Had two dents on it. I was forced to return it because they wouldn't give much credit to keep the damaged item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase anything from best buy that you don’t open as soon as you get because if you have missing parts they don’t stand by there products

    No, I would not recommend this to a friend
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