Customer Ratings & Reviews

I ordered these on a whim because I wanted to see how the color would fit in my wardrobe. With these being Geek Squad Certified/Refurbished, it left the door open to wonder what could/might be wrong. The pair showed up in a decent box that looked weathered, not much of a surprise since this color is discontinued in most stores. All accessories were included and the charging casing was in tact. The pods looked surprisingly new, especially to be a refurbished pair. Performance was as expected and they didn’t miss a beat under heavy use. The microphone also worked as expected and the case charged the same. Honestly, if it wasn’t for the fact of intentionally purchasing a refurbished pair and the seeing the weathered box, I would’ve assumed they were new. Would I do it again???? Most certainly, the refurbished pairs are a great choice, especially if you don’t have the $249 to fork over on a new set. Only downside is that these don’t qualify for AppleCare+ and your limited to a 1 year warranty. In the picture included, you’ll notice there’s no visible difference between the refurbished pod on the right and a new pod in red on the left. I recommend these! Despite the negativity surrounding refurbished products, these are better than what you think.....

I got theses for my wife and she love them but two days ago the Wright one keep saying it’s on 1% and the other one is on 100% what do I do to fix it? If anybody know let me know Thanks...

I was pretty shocked by the quality of the product. It was packaged as if it was new from the factory. The package had that fresh Chinese plastic scent which was pleasant to see. When I connected the headphones to my phone, they were called “Dads Powerbeats Pro” so that’s the only sign that they had ever been used. I wonder if that was a real dad or some dude calling himself dad. Either way for $99 it’s a big dub

I bought these about a week or two after my Apple pros because the pros will not stay in my ears during a workout at the gym or during cardio which is why I bout these wrap around the ears . As seen in the picture you wouldn’t be able to tell that these are refurbished. The cost was I believe $130 and you can beat that. Very happy with the price and the condition they came in . I might buy a pair for the x wife ....

I received on 3-23 and opened on 3-26 to notice the color was actually orange, maybe I missed something in the description but I know dang on well LAVA RED shouldn't look anything like orange or a tangerine color..very disappointed in the color, I can't imagine what the other colors describe actually look like in person. Shoot I thought I was color blind for a few minutes...view the pics below and be the judge for yourself The sound and fit or perfect

Snug fit! It does take a hot second to set in ears but they stay in place. Easy to connect to your Apple phone and other Apple devices. Sound quality is great! Love the build in volume button. Totally worth it!

Perfect brand new condition overall sound quality and battery life is amazing and protective charging case is great I basically love these because AirPods and oem Apple pods that come with phone do not fit in my earlobes because the slip and fall right out these beats go over the ear so they and fit perfect

These are the best wireless earbuds I have ever owned. 119 $ referbished. Can't beat it. I guess I got lucky cause. They were like new. When I got them

So I've bought these headphones when they first dropped and was kind of disappointed with fit and sound quality but for $99 these boys are awesome and I have a new appreciation for me new backup beast pro's. These babies were like new #winning

This is my second time ordering refurbished and they have yet to disappoint me.

I like these. There pretty loud and surprisingly stay on my head pretty good. I really like them. They work well with my IPhone

Pros: I bought these refurbished. The ear buds are feel similar to my powerbeats3. They are wearing out and I cannot live without headphones. I keep several pairs on me always due to the ringing in my ears from a disease. The ear buds came clean without any sign if usage. Cons: They did NOT COME WITH 4 new clean ear bud tips. They were shipped with one 3 pack disk of ear tips. One of them were used..YUCK SOMEONES crusty EAR WAX IN THE CREVICES....BARF! I had an online chat with a Best Buy rep. He wanted me to return everything and exchange for another. I really didn’t see the need to do this as the headphones themselves work fine. He didn’t want to just mail me replacement ear tips...whatever....NOT good customer service, as most companies say we will send you replacements...blah blah. So at the end of the day, I decided that I would keep the earbuds and continue using my favorite foam tips that I keep on hand for my spare Powerbeats 3. All I wanted was for them to acknowledge the Very Gross mistake and perhaps mail me a new clean set. Since that is what the description states. Hope this is helpful.

Well...it would have nice to have a clean set of headphones sent to me. One of the headphones had something in the ear piece

My experience has not lived up to the positive reviews. First off, the sound quality is shallow compared to my first generation AirPods. I can live with that, but the left one won't hold a charge more than 10 minutes. I've returned them to Apple and after a 3 week turn around their response was that both were tested and worked to their satisfaction, therefore nothing was fixed. At least the right one works.

These are in really good condition just as if it were purchased brand new. Everything came in exceptional and original packaging. Box has some slight dings, but inside boxing is fine. Only thing that wasn't original was the boxing tap which kept the box from sliding out. Now for the good part! Everything inside was just like brand new down to the sleeve for the manuals and beats sticker which also had 3 pairs of different sizes for ear pieces. Now the clamshell charging cradle/case. Opened up and the Powerbeats Pro was there welcoming me like they weren't even used at all. Perfect fitting to my ears straight from the case. Connection was flawless as you expecte from Apple. Sound is really nice with bass. Even though does not have noise canceling, just listening to music or whatever you're listening to will cancel out outside sound anyways. So overall, I give this a 5! because these being refurbished, all looked brand new and no issues with using these beats.

Love Beats By Dre. Power Beats Pro is my 4th Beats by Dre. It's easy to use light. Got a refurbished and you wouldn't even know. I used them for work out. Won't even know your wearing them. Good battery life, easy to charge.

I tried a friend's AirPods Pro on the other day and couldn't feel like them. I heard about the PowerBeats Pro but they are kinda expensive if you buy them brand new. These refurbished ones from Best Buy have blown my mind. They are affordable, just half price of the brand new but in like new condition. I can barely tell they are refurbished. These are perfect to wear at gym and they never fell off my ears. I would say the quality of the PowerBeats Pro is pretty much similar to the AirPods Pro, same experience as they both use the Apple H1 chip so as soon as you open the case near your iPhone or iPad, a welcome screen will pop up on your phone and tell you the battery status and they are automatically connect via Bluetooth. I also like the message announcement, i.e. They will tell you when you have a text message. It doesn't read the message for you but you can know who texted you. I'm attaching a few photos of my PowerBeats Pro. Thank you Best Buy for offering those quality earbuds with very decent price.

I love these and I’ve had several different kinds of wireless headphones I would have given them five stars except for some reason the left ear seems to bother me after two hours. I have tried changing out the earpiece to make it more comfortable all though it could just be the shape of my ear? Overall these earphones last a good Five hours or more when connected to my iMac Pro when I’m watching Netflix or a movie, they are the longest lasting wireless headphones I found so far. They also re-charge in the charging box in about 10 min.

I purchased these Power Beats Pro because I have other Beats earbuds and love the sound. I had high expectations but I was very dissapointed upon the first use. I have to admit, they are very comfortable and you really don't feel them on your ear. All of the buttons are soft. The B button is for starting and stopping music, skip and replay but also to answer and hang up phone calls. Then there is the volume button on top which is also light on the touch. You can use each ear bud individually. Now I didn't like that I could still hear surrounding noise, especially at the gym. And the volume is low compared to my other earbuds at the same level. I have to turn the volume up more on these. The sound is good BUT the earbuds lack a good seal for better bass and treble. I tried all of the ear tips but no luck. On my other beats(pict), the bass and treble sound awesome which make listening to music enjoyable. On the pic, you'll see three earbuds. The new Power Beats Pro which suck, the beats 3, they're better but the best ones are the Tour 2(red ones). Sorry but they are not worth the price.

I am happy with the quality of the Certified Refurbished PowerBeats, especially with the lower price point compared to the brand new ones. I will say that the quality of the Certified Refurbished products are not consistent. I was under the impression that they would be cleaned and include all the original inserts, etc. The first pair I purchased that I eventually returned did not include any of the manuals or inserts, and were missing a set of the ear inserts. I purchased a second pair to try my luck and see if the second pair would have everything, and they did. I cleaned and returned the first pair. Onto the sound quality. I give these a solid 4 in sound. I see reviews comparing them to the AirPods and will say that they do not match the sound quality of the AirPods. How do I know? I wore one of each and compared the sound quality for the same song. I switched between connecting them on the same song, and the PowerBeats Pros are not as loud, nor do they sound as clear as the AirPods. Regarding comfort, I wore them for a few hours and could feel some pressure on the inside of my ears. The benefit is that they stay in place when I run, and are water resistant. I don't know the level of water resistance, but I sweat a good deal when I run and they were unaffected. Overall a good buy at the discounted Certified Refurbished price, but overpriced when not on sale.