Customer Ratings & Reviews

Bought this to replace a regular coffee machine and I am very satisfied and feel like I've upgraded with the espresso machine. The espresso takes a little time to learn and get used to but after a few espresso brews you'll be making espresso like nothing!

One of the primary reasons why the coffee maker is the best form of appliance at Best Buy is its convenience. With the hectic lifestyles that most individuals lead, having a coffee maker at home saves time and effort. Instead of rushing to a coffee shop, consumers can enjoy a freshly brewed cup of coffee within minutes. Moreover, coffee makers offer versatility by allowing users to customize their coffee according to their preferences, whether it's the strength, flavor, or temperature. This versatility caters to a wide range of tastes, making the coffee maker suitable for all coffee enthusiasts.

Good coffee machine and the espresso work good too

Very easy to use and coffee and espresso come out perfect every time.

I love it! This coffee maker is the best . Simple to use.

Other machines I’ve used produced a burnt espresso shot. This machine does not. Though the shot could be a bit warmer. The coffee pot side produces coffee as you would expect. Overall, good quality. Would buy again.

Haven’t spent $8 on a latte in the month we have had it. Now I just brew one up and stare at my cat in the morning, game changer.

I bought the Bella Pro Series Combo 19-Bar Espresso and 10-Cup Drip Coffee Maker in April, and initially, it exceeded my expectations. It worked well and made great coffee — until about three weeks ago, when both the espresso machine and the steam wand suddenly stopped working. Now it just keeps blinking and never gets ready to brew or steam. That was disappointing, but what’s truly frustrating is the customer service. I submitted a claim and followed up multiple times. It took over a week to hear back, and they only asked for another video. Since then — nothing. No update, no resolution. I’m still left with a non-working machine and no support. The product was great while it worked, but if you ever need help, be prepared for a deeply frustrating experience. I hope no one else goes through this.

I love.the best coffee machine incredible coffee for ano time

Overall I like the machine but the puck screen didn't come with it. In the materials list, it said it was supposed to have it. I called to inquire about it but I have to get it from the actual store. The size doesn't seem to be the normal

I have been using this product for a while. I enjoy preparing both lattes and black tea, and this product proves versatile for both applications.

I got this item on sale $100 for the dual combo not bad. It’s a bit complicated operating the steamer but after a couple tries I was able to get it to work. Good product for the sale price

This machine was working great until I went out of town for 4 days. It wouldn’t do anything after I returned. I cleaned the machine as instructed; still nothing. I returned yesterday. Waiting for refund. Time will tell.

Good quality for the price and options you get. I like that you can make both a pot of coffee to last for couple days or espresso if you want and you don't need to have two different units for that.

This unit is awesome! It does come with a bit of a learning curve especially the espresso maker. However, if you read the instructions carefully and complete all of the steps for setting up the unit before initial use it is a great addition for beginner espresso makers and coffee lover. One caveat is you will need to purchase additional items to really get the full benefit of this item such as a burr grinder, espresso tamper, milk frotheing cup, and additional items you feel you need for your use. I have had it for a few weeks and have no issues with it thus far. Great purchase!

Good coffee machine. Works great. Takes some time to work when making coffee otherwise great taste and convenience of not going to a coffee shop

Best one I’ve own by far! Makes great coffee! Easy to use.

I love the coffee maker the most keeps the coffee nice and hot. The Grandchildren use the expresso part quite often. The permanent filter is a money saver, Don't need to remember to run out and get filters, when you forget.

I gave 2 stars for the idea that the coffee brewed and espresso were both good, while the machine worked. 60 days after delivery it started acting up, randomly brewing only a few cups or even 1 cup of coffee at a time. Worked with customer service to try to get replaced or figured out, and nothing suggested corrected the issues. Customer service solution is to mail me a check as a refund, as they state that they have none available to ship as replacement. However everywhere that sells this unit still has stock available. That's my experience with this item.

Its a coffee machine! But i have to put in 50 characters