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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 12769 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 12,769 reviews
  • Rated 5 out of 5 stars

    Quality products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased my appliances at Best Buy. I know I’ll receive the best quality product from the best quality service team. Thank you for my last purchase which was an amazing double door fridge and freezer. The ice machine is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make this a gift for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy gave me this card for purchasing a $100 Apple Gift Card! I ope that they continue to do this every year. It only make sense to buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a Great Deal Even Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely thrilled with this $200 E-Gift Card! It was part of an incredible promotion when I traded in my old phone for a new Pixel 10 Pro XL, bringing my total savings to around $800. The e-gift card arrived immediately and was super convenient. I'm already shopping for my next purchase, and this gift card makes it even sweeter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Quest 2 for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Lightweight. Controllers have good hand tracking. Getting the Batman game downloaded was clunky but still got it nonetheless. Drains battery pretty good but that is to be expected. The Quest 2 extended battery does not fit the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally great service perfect condition highly recommended the easy open drink door is a dream it exceeds our expectations TY SW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card magic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love these Best Buy Promotional E-Gift Cards man. They are so easy and convenient to use! My goodness. I got the card because of S25 Ultra smartphone preorder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s been a year and it’s been okay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year overall it’s okay. For as expensive as it is we’ve had some issues. Sometimes it doesn’t drain well and we have to stop it clean it really well and it starts again. A lot of the other cycles don’t work like they should. One of them it just doesn’t start on that cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer, Dryer and Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG washer, dryer and Refrigerator delivered 2 weeks ago. Worked with professional Geek squad to have my installation done. The only reson I'm giving a rating of 4 is on the professionalism side. I had a geek squad member tell me he's unable to install my drier because of a missing connector. He told me he has to reschedule install and couldn't wait for me to get it from home depot which was 6mins away. As they were working on the Refrigerator, I drove to home depot and got the connector. All of a sudden, he tells me he connected the drier - that he magically found a connector in their delivery van. Secondly, i requested to keep my washer, drier and refrigerator boxes, which they were adamant about but later accepted, only to realize that they left with the box for the dryer. Professionalism goes a long way. Following my experience and reviews I've read, I think highly recommended customer service training for delivery and geek squad as this affects customer relations with best buy. One single act can affect a customer's future dealings with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soft Gold Frame for Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame is beautiful! I love the soft gold color! It’s easy to install and much nicer that the standard ones the manufacturer sells. We have another Samsung Frame TV and will definitely buy another for that TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the $150 gift card with the purchase of our lg refrigerator with a black Friday deal. Plan to save it to help buy a new computer soon!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is great. We have issues with its integration with soundbar and the voice command never worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free money.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free money, what else can you say? It’s a winner. Received it from my purchase as an added gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultrahuman Ring Sizer made finding my perfect fit quick and easy. The sizing options were accurate, and the material was comfortable to wear for testing. It’s lightweight, simple to use, and ensures that the actual Ultrahuman Ring will fit perfectly when it arrives. Highly recommend getting this before ordering the real thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy (so far)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big nice refrigerator. The modular shelves are nice for fitting lots of things. We are a home bakery. We can fit cakes and our everyday items with no problems. The water picture is awesome and we use it daily. The freezer is huge. The ice maker is nice. Very pleased. Check us out! https://www.facebook.com/SweetTsbyHeather?mibextid=kFxxJD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy review for promo ^⁠_⁠^

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a promotional item I got from Best buy for purchasing a product, talk about incentives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products, Install and Delivery experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Appliance install and delivery experience from Best Buy!!! I recently had a very bad Home Depot experience and this was such a delight compared. The Washer and dryer were hooked up in a short time and I ran a couple of washes and dryer cycles to verify all was well! The machines are visually very good-looking and will make any laundry room look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Grateful Customer Experience with Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear Best Buy Team, I typically don’t have high expectations when it comes to well-known retailers, but my recent experience with Best Buy truly exceeded them. I was able to get a new Pixel 9 Pro XL for essentially free, thanks to an incredible trade-in deal. I had planned to sell my old device for $450, but instead, I received a total of $1,010 in trade-in value. On top of that, I was given a $200 e-gift card, which I used to furnish my newborn son’s room. As a new parent, capturing memories of my son and our little family is incredibly important to me, but like many families, money can be tight. Best Buy made it possible for me to get a new phone without straining our budget, and for that, I’m truly grateful. I don’t usually write reviews, but this experience felt personal, and I wanted to take a moment to thank Best Buy for making it all possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Card Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this gift card in my email shortly after my pre-order purchase became available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fremo x300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a power generator.. from the $200 gift card i got when i bought my samsung galaxy s25 ultra great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are just perfect. I really like google ecosystem especially its very developed AI which extremely helpful to boost my productivity.

    I would recommend this to a friend
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