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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 98 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Full-size Wireless Membrane Switch Keyboard for its quality, affordability, and ease of use. Many appreciate its smooth functionality and convenient wireless connection, allowing for flexible typing locations. The keyboard's full size is also a plus for some users. Overall, it's praised as a great value for everyday use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-98 of 98 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good keyboard

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sensitive and reactive keyboard. I am very happy with this purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard! Very comfortable and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    utility keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid loves the keyboard and it is quite durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work from home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended easy go to when needing something on a budget

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junky. Worth about $7 max. Not at all tactile.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not tactile or “clicky” at all, it’s a very soft typing style keyboard, it makes absolutely no noise. I personally prefer a clicky keyboard when typing, so it annoyed me that it was labeled as a switch keyboard. It’s also super low profile, it lays pretty much flush against the tabletop even with the little feet flipped up, and the keys themselves are low profile too, which I don’t like because it’s hard to type on when the keys are so flat. I wish I’d bought a $7 keyboard on Amazon instead of this. Huge rip off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, only downside is it doesnt sit up very high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great economic option with quick and easy set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Batteries don't fit well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product, but the batteries don't fit well. Once you get them in, it works fine. They're very hard to get out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Read the description quite well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it's alright. The size is quite large and it did not come with a mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am EXTREMELY disappointed in my purchase. When I received the keyboard I was unable to use the number pad. After spending time on the phone to resolve the problem I had to take the keyboard in. The tech was able to reconfigure and it worked for about two weeks then the keyboard stopped working! I was not able to return the keyboard. I lost money in a purchase that had defects from day one.

    No, I would not recommend this to a friend
    • Brand response from Best Buy CustomerSupport
      Posted .

      Hi KLMB! I am truly sorry to hear about the frustration you experienced with your Best Buy essentials™ - Full-size Wireless Membrane Switch Keyboard. It must have been incredibly disappointing to have issues with the number pad upon receiving it and then having it stop working after a short period of time. Please know that we value your experience and will do our best to make it right by offering assistance covered by the manufacturer's warranty. For further assistance, please call 1-888-237-8289. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-switch-keyboard-black/6460659.p?skuId=6460659 BBY-ExBrand_Caribou_Coffee

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are spaced apart too far. It makes it really unintuitive to type on.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our Full-size Wireless Membrane Switch Keyboard! We understand that you are having issues with the keyboard keys. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    The Keyboard that was never delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard wasn't delivered. I called she said that she would have another sent to me and It'd be here on January 31st. Never came, so I looked it up..... She'd canceled it. Best Buy you lost my Business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a review about our Full-size Wireless Membrane Switch Keyboard - Black. We know how frustrating it is that the product was not delivered to you. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essentials Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this keyboard is less exspensive. Did not like this keyboard wasnt good at all

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our Full-size Wireless Membrane Switch Keyboard. We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your keyboard.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard was dead on arrival. I never could get ahold of anyone at Best Buy for resolution. I hope someone calls me and offers me a replacement.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our Full-size Wireless Membrane Switch Keyboard! We know how frustrating is that you received a defective product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product replacement.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Battery life, Wireless

    Rated 3 out of 5 stars

    Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wireless, which is sweet for untangling that cable mess, and it's got all the keys you need, even that number pad you never use (but always manage to elbow-smash). Plus, the little stand props it up at a comfy angle, saving your wrists from carpal tunnel blues. Battery life is a champ – lasted me a month of regular use before needing a juice-up. And the connection? Solid as a rock, even when I'm hunched over like a typing question mark. Now, the not-so-great stuff: it feels like cheap plastic, like one wrong fist pump could send it flying. And the paint? Flaked faster than a reality TV couple after a scandal. Not a deal-breaker, but kinda sus. The keys are mushy marshmallows, not mechanical marvels. Fine for casual typing, but speed demons will find them lacking. Basically, this keyboard won't win any beauty contests, and it might not survive a toddler tantrum. But for twenty bucks, it's a decent wireless buddy for everyday tasks. Just don't expect to write your epic novel or unleash your inner hacker with it. If you're on a budget and need a wireless keyboard that won't break the bank (or your fingers), give it a shot. But remember, you get what you pay for. For keyboard nirvana, you might need to spend a bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Needed basic wireless keyboard to work from home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic keyboard. So far works well. Great for working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless windows keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the greatest i never have issues with anything i order through bestbuy online.

    I would recommend this to a friend
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