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Customer reviews

Rating 4.7 out of 5 stars with 1453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,453 reviews
  • Rated 5 out of 5 stars

    Not having to worry about warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one think have used the most is getting laptops fix with geek squad and not have to worry about the fee for them to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support with BB Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple electronics it's worth the value just for Geek Squad support!!! They are great and will help or advise with your best interest. Thanks Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding more purchases to the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that they made the warranty to where you could add more items to the warranty as you buy more items and also you don’t have to add every item every time you buy something, it adds it on automatically and that is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives so many advantages, lower prices and if you find issues with your purchase they would give your money back no questions asked. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am pleased with my membership and support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member is valuable because it includes computer support, tv installation support and many other everyday support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership program bar none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership program I have ever paid for. Saved me so many times I've lost count. No brainer, will purchase every year without fail

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High membership cost, high membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely pricey, but being able to go into any Best buy in the world and replace a broken device on the fly is a godsend. I travel a lot and work in stunts, so I am prone to having things happen to my phone. I've been able to multiple times go into a local Best buy and replace it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this membership. We get ahead of the game purchasing products before hand. Great help from the employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you buy alot from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I have use it many times. To get a stove replaced. Projector fixed and replaced. Built a computer... and other appliances installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership has been great I would recommend everyone to get it especially if you buy a lot of electronics from Best Buy. It’s great for the warranties on your product and also a great feature for your home!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech = Total Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership I've had. Highly recommend if you're a frequent shopper. It has already paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Best Buy Total membership. Having protection included on everything I purchase gives me peace of mind, and whenever I’ve had an issue, getting it replaced has never been a problem. The process has always been smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself within the first few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has honestly paid for itself time and time again. Got it when I got my monitors and soon after my computer (that I didn't buy from BestBuy) needed repairs and service. I was able to bring in the parts, they worked on it, and I got my computer back within a few days. Will always recommend BestBuy Total to my streaming friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bbtotal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value of all of my various membership belongs to My Best Buy Total. Cannot recommend it enough. I have 6 laptops (macs) my Mac Studio and my intel laptop plus my Breville Coffee all from Total which give me extra one year of manufacturers warranty. Love this thing. Best thing Neat Buy ever came up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides piece of mind to let you know that not only is your purchase covered, but that you are getting the support you need from people who truly care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing. Had a issue with my printer and they took care of it with no problem. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for BestBuy Regulars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy things from BestBuy often, this membership is a great deal. Access to warranties and support for one annual payment is convenient. As someone who prefers to see things before buying them, rather than dealing with deliveries/returns, it is nice to be able to take things back to the store to get help or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Membership from me Laura Law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership here is quite ideal, so it allows people to shop here with membership.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a good experience with the Best Buy Total membership. Exclusive deals are nice also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you have to make an appointment for in store help. This helps with the lines. And I found the techs to be extremely helpful and knowledgeable. The cost of this service is well worth it!

    I would recommend this to a friend