Customer Ratings & Reviews

No issues with the install. Works as it should. Very pleased.

Great job. Friendly, knew what they was doing, made no mess.

All the options easy to deal with slot of capacity

Jordan did a fantastic installation of my Whirlpool dishwasher. He took the time to show me how to operate it as well. We love our new professionally installed dishwasher! Thanks!

Great they knew what they were doing. Very professional.they installed the dishwasher in a timely manner. Im really pleased. I said that i would put pictures and there they are. I hope that I made best buy look good. That is my intention . I kept my word. I hope that anybody reading this I just want to say that if your looking for a dishwasher this one is the best one out of all of them. And priced just right.

It was worth the price to have Best Buy install my dishwasher! It was done quickly and works great! The installer observed all the Covid guidelines! Highly recommend!

Professional technician with positive service and good price.

Professional installation. Both guys showed up on time and installed tested dishwasher successfully

Botch 500 series dishwasher: Have not used it yet. It arrived on time. The installers were very professional and knowledgeable. Explained how dishwasher worked, about the filter etc. They cleaned up after the installation. Went above and beyond my expectations to make this a worry free event.

Bought a dishwasher a few months ago and paid for install. The install required that I buy an install kit, the tubing that takes water to and from the dishwasher. I'm a TotalTech member and every purchase comes with BestBuy Protection. The tubing broke, flooding my kitchen. I looked at where the tubing broke and it is obviously several years old. Installers did not use the new kit I just bought. When I call best buy for help getting someone to fix the install, they say I have to call LG because the dishwasher is still under manufacturer warranty. When I say it's the install kit, not the dishwasher that broke, they say to bring the install kit back. I can't do that because bestbuy has already installed it... and even if I could return it, I'd be trying to return a kit that is several years old since they didn't use the new tubing I'd paid for. After about four phone calls, someone finally said they could set up a service call for $179 to assess my problem, but nothing would be covered by BestBuy. BestBuy and their Protection plan has been 100% worthless. Their faulty installation that i paid for has caused my problems that they now say I have to pay for again if i want them to fix it. I specifically bought my dishwasher from BestBuy because I wanted to have things covered under their Protection plan. As it turns out, they apparently do not perform any oversight of the contractors they use for installs. You are just as likely to get a back yard mechanic as an actual professional, and BestBuy will not make things right if their contractors don't do the install properly.

Attention to detail and know how made for a successful instillation. Very satisfied with outcome. Dishwasher is working like a charm.

Everything went well with the installation of my dishwasher. I now have clean dishes.

Well, being an old DIYer. It is kind of hard to admit that I may be a little long in the tooth. That I can't DIY like I used to. So I let professionals handle the installation. Best decision I made. The installers were here, install quickly and professionally. I probably would still be trying to install it four weeks later.

Given the chance, I wouldn't even give this one star. I recently purchased kitchen appliances from Best Buy, including installation, which was covered under my “Best Buy Total” membership. To say that Best Buy messed up the installation is an understatement. The dishwasher’s installation was incorrect; the discharge hose was crammed into the cabinet space and not connected, discharging water between my flooring and subflooring, and causing significant damage to my brand-new home. My homeowner’s insurance isn’t covering damage; they have referred me to Best Buy to recover costs. I had to be out of my house for six weeks, due to the mold, mildew and repair requirements – further expenses. Total damage - $30K+ Best Buy has refused to take any responsibility for the damage or the repair costs, and at this point, won't even respond to follow-up calls or emails. Initially, they tried to blame the installation error on rodents – but couldn’t make the case without any nests, droppings, bite marks, etc. Bottom line – they did an incomplete, ineffective job and won’t accept the responsibility. So – before you make that Black Friday appliance purchase, please be aware of who and what are coming into your home, and the damage they can do! And – even though Best Buy says “relax – we’ve got you covered” in their advertising for the “Best Buy Total” membership – it seems they really don’t!

Very quite when it is on. I only use the quick and dry mode and it cleans very well. I love the top rack because I can put my son's bottle nipple on the top rack and still comes out very clean.

They delivered and installed my dishwasher quickly and it looks amazing. Great Service! I love Best Buy!

The company that Best Buy used for my dishwasher install was exceptional, they were extremely polite, tidy, and were careful to make sure that appliance was put in cleanly and perfectly. I was extremely happy with the service.

The team did a great job with the delivery and installation.

Very fast installation, very professional and respectful. Very happy with delivery and installation.

The installment was done quickly and efficiently. Peyton and KD were excellent.