Customer Ratings & Reviews

So, I’m having a tough time with this one because I think the guy was so nice and friendly that being said, last night before bed was the first time I’ve used the appliance he looked up as I got in bed my phone dings and I can hear the dishwasher dinging... the dishwasher legit says the “drainage problem.” If this is the first time using the device since installation, your machine was not installed properly... and now it says it wants me to drill some hole in somewhere... uhm..? I paid for a service and have no clue how to do it otherwise, I would of saved myself the money and did it myself ..? Also, did I mention that now there’s just water hanging out in the bottom of my new dishwasher? Yeah that’s fun and smells great.

The installers were very careful friendly and professional! Highly recommend them to install

Dishwasher installation was a nightmare. They sent a third party, first dishwasher had a huge dent which I am sure they caused them self or at least knew about it and then acted like they just noticed it after pulling the old dishwasher out and bringing the new damaged one in. They should check condition before even touching anything. Then we finally got a replacement after 2 weeks of using the dented dishwasher- it kept fixing a 4C water pressure error. I asked for them to just come back and reinstall it rather than get a replacement because when they installed it they seemed to kind of just shoved it back there plus the brackets were sticking out under the counter. Instead the guy just came and waited for the error for about 15 min when it didn’t show it he said he had another appointment to go to and if it happened again to text him photo- we texted photo and video and he said too bad call Best Buy for a replacement. Calling Best Buy is also a nightmare with a mess of transfers and people who don’t care. Twice their “system” to request replacement was down and they said call/text back. I didn’t understand why they don’t call me back. We finally got the third one and it works great. Took a photo of the 2’nd dishwasher, clearly the hose was kinked.

Arrived in evening whenever best buy gave the impression that the installer would arrive in the morning. Tried contacting customer service multiple time, who tried contacting the installer... no updates could be givern. Dishwasher works great until its time to dry. It trips the 20 amp AFCI breaker with ~20 minutes or so left in the drying process. We have a fully remodeled kitchen with new wiring. The dishwasher is on its own circuit as far as I can tell. We even went the extra mile and paid for the professional installation. It also has some sort of white insulation hanging in front that can not be forced back.

The installation process itself was pretty quick and easy. However, the staff did not spend time reviewing the features like they were supposed to. Lots of options but multiple lights go on when pressing each button and the option to turn some of them off is a preseset feature. Ie. Cannot turn off the rinse aid even if won't using it if auto mod is selected. This is true with other selections as well.

Long story short I didn’t pay for installation due to the fact that I’ve installed a dishwasher before. But overall I’m loving the way my dishwasher looks.

Poor installation of our dishwasher. I am saying poor because the person that did it also damaged our brand NEW cabinet. We did not notice it until he left and when we opened our dishwasher. He acted like he knew what he was doing and we didn’t except any damages or complications with installing. We love our dishwasher. It is very quiet and does great job.

Excellent job. Well done and would recommend this delivery service for future drliveries.

Installation was fast and efficient! Professional!

The installation was a breeze with Nick! His attention to details, professionalism, knowledgeable, and personable manner was paramount! This is the 1st install with Best Buy in years and it was well worth it. You need to clone people like him and his team. Outstanding service!

Tech was kind, knowledgeable and efficient. Had the dishwasher installed in no time.

From delivery to installation everything went smooth. Took about 45 minutes to install and the installer did a better job than the builder did when they installed the original dishwasher nine years ago. Installer turned on the unit and tested for leaks. Was very satisfied with the installation and being very neatly done.

Excellent install. Very careful bit to scratch anything. Took time to level everything. Thank you

The technician that came to replace the defective dishwasher with a new one was really great. He was efficient, prompt, friendly. He even explained the control features to us. He also showed is how to remove the screen filer in the bottom of the dishwasher. Also showed us how to lower the top shelf , flip down the wine glass holders, and even showed us we could clip the silverware holder on the bottom shelf instead of having it on the door.

Installers Best Buy uses were fantastic! Had a challenging situation with the way my flooring is situated but they worked through it and got the job done! Highly recommend buying any major appliance through Best Buy!

Great installation, works great after the install.

We had our Whirlpool dishwasher installation today. Jared , our Tech was professional, friendly and knowledgeable. He completed the install in about 40-45 mins. Covered dishwasher controls and basic operation and was neat and kept work area clean. Provided me with time to clean the flooring when old dishwasher was removed. All packaging was removed. We would recommend!

We love our new dishwasher. It quiet and our dishes come out clean and dry!!!

Hired company was great, handled everything with care and also were able to fix other items. Happy with service!

I love it! In the middle of a kitchen remodel but I really like the dishwasher.