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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21904 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the efficiency of the replacement dishwasher installation service, praising the politeness, competence, and efficiency of the engineers. However, some customers express frustration with the need to reschedule installation appointments multiple times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 21,904 reviews
  • Rated 5 out of 5 stars

    Still running great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fast, really nice and knowledgeable about the product at about the hookups thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected Best Buy Team-Local Team Even Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hired company was great, handled everything with care and also were able to fix other items. Happy with service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed my dishwasher quickly and it looks amazing. Great Service! I love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast installation, very professional and respectful. Very happy with delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installment was done quickly and efficiently. Peyton and KD were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Terrible installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher installation was a nightmare. They sent a third party, first dishwasher had a huge dent which I am sure they caused them self or at least knew about it and then acted like they just noticed it after pulling the old dishwasher out and bringing the new damaged one in. They should check condition before even touching anything. Then we finally got a replacement after 2 weeks of using the dented dishwasher- it kept fixing a 4C water pressure error. I asked for them to just come back and reinstall it rather than get a replacement because when they installed it they seemed to kind of just shoved it back there plus the brackets were sticking out under the counter. Instead the guy just came and waited for the error for about 15 min when it didn’t show it he said he had another appointment to go to and if it happened again to text him photo- we texted photo and video and he said too bad call Best Buy for a replacement. Calling Best Buy is also a nightmare with a mess of transfers and people who don’t care. Twice their “system” to request replacement was down and they said call/text back. I didn’t understand why they don’t call me back. We finally got the third one and it works great. Took a photo of the 2’nd dishwasher, clearly the hose was kinked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite when it is on. I only use the quick and dry mode and it cleans very well. I love the top rack because I can put my son's bottle nipple on the top rack and still comes out very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed the dishwasher was awesome - very knowledgeable and helpful. Arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sigh....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’m having a tough time with this one because I think the guy was so nice and friendly that being said, last night before bed was the first time I’ve used the appliance he looked up as I got in bed my phone dings and I can hear the dishwasher dinging... the dishwasher legit says the “drainage problem.” If this is the first time using the device since installation, your machine was not installed properly... and now it says it wants me to drill some hole in somewhere... uhm..? I paid for a service and have no clue how to do it otherwise, I would of saved myself the money and did it myself ..? Also, did I mention that now there’s just water hanging out in the bottom of my new dishwasher? Yeah that’s fun and smells great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean installation , we recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze with Nick! His attention to details, professionalism, knowledgeable, and personable manner was paramount! This is the 1st install with Best Buy in years and it was well worth it. You need to clone people like him and his team. Outstanding service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and efficient! Professional!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 1 out of 5 stars

    Review of dishwasher installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor installation of our dishwasher. I am saying poor because the person that did it also damaged our brand NEW cabinet. We did not notice it until he left and when we opened our dishwasher. He acted like he knew what he was doing and we didn’t except any damages or complications with installing. We love our dishwasher. It is very quiet and does great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Best Buy uses were fantastic! Had a challenging situation with the way my flooring is situated but they worked through it and got the job done! Highly recommend buying any major appliance through Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short I didn’t pay for installation due to the fact that I’ve installed a dishwasher before. But overall I’m loving the way my dishwasher looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dishwasher Install job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From delivery to installation everything went smooth. Took about 45 minutes to install and the installer did a better job than the builder did when they installed the original dishwasher nine years ago. Installer turned on the unit and tested for leaks. Was very satisfied with the installation and being very neatly done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A1 Technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was kind, knowledgeable and efficient. Had the dishwasher installed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smith services installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and his team were great and punctual! Highly recommend him and his team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item delivered with missing part, no follow-up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered without the "GE" logo button on the front panel, leaving two holes on the visible side of the appliance. I reported to it to the delivery person who took a picture and added it to the job's folder, but no follow-up action was taken. My dishwasher still has holes on the front, see attached picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did the dishwasher install was fabulous. Thank you, Matt and John. Great work!

    I would recommend this to a friend
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