Customer Ratings & Reviews

This Total Tech support by Geek Squad is well worth the price. They came to my house and made suggestions. They have hooked up a tv and soundbar. They knew what was needed and explained everything to me.

My business runs off Total Tech Support. of course I want answers as soon as I call, that is not realistic. Total Tech Support does not take unreasonable amount of time to provide needed assistance.

I liked when I had this. Used it for my new computer, and had things installed in my car. Nice to have it for all devices and equipment. Service was good, and nice to save on service cost. It's expensive, but worth it for all equipment.

I used the Best Buy Geek Squad to transfer information from my old hard drive to my new machine and also to help me change some settings in an online chat. Great service in each of my encounters with the Best buy team.

When I bought this I bought when I bought my computer. Every time I buy more items from Best Buy I love how I don’t have to repurchase this for each individual item. It doesn’t hurt to be prepared.

Best buy total tech support is completely worth its value, I have my tech and my families checked by qualified professionals and they always find a way to solve any questions, or problems I bring them! Thank you!!

These people are awesome! Sometimes you have to wait a while for assistance, but after a while you learn to contact them during off hours like 2 - 6 am, and let them work their expertise. They know their stuff!

I have had the opportunity do you use your tech support several times since I bought my computer. The staff has been wonderful and have helped me with a glitch with my Yahoo email address and spend a lot of time with me thank you

I hadn't planned on purchasing the Total Tech Support but after salesperson explained the benefits I was sold. You get Tech Support on all your devices. Just knowing there is someone I can call if I have a problem is great.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over within the first 2 weeks

I had the opportunity to get a Total Tech support membership for the first time. I like that you have membership pricing on things and this is not a bad investment. I would encourage someone to get it.

Great assistance provided with trouble shooting old laptop issues and purchase of replacement. Set up of new unit was included as well as data transfer. Also available for use on my other units!

I'm glad I purchased this. They did a great job setting up my new device and transferring data from the old computer to the new one. Did a good job explaining my new computer operation to me when I picked it up.

The savings and support of the Techs is impeckable. They have been able to resolve the problems I have possibly caused myself. GOOD Job gentleman!!!!

Getting the total tech support is one of the best decisions I made. Because when you do have a problem you don’t have to worry paying each time, it is already paid for. And they know what they’re doing. Always reliable.

Outstanding value for keeping my computers, tablets, and AV equipment up to date - and repaired when necessary. Have renewed this every year without fail - it's like having a great insurance policy for your equipment!

If you are purchasing ANYTHING from Best Buy…you absolutely NEED this!! I believe this purchased add-on is well worth the money…it covers everything I’ve purchased since getting this!

I needed the help with my older MacBook, then bought the new one and needed them to help me set it up. They also cleaned up my husbands HP notebook. I like the idea you can use up to 10 pieces of electronics with one contract

Total tech is good for many reasons. It saves you time when trying to fix your appliances. It also saves a lot of money. The team is efficient and responds to your needs quickly (evem during a pandemic).

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.