Customer Ratings & Reviews

Aaron was so helpful and didn’t make me feel stupid for not how to get Publisher … helped out with a couple minor things - very informative- got me into my Publisher files again - I’m so grateful

The total tech support is a very nice item to have and get all of your electronics protected under the same umbrella. I will buy it again and recommend this service. Great team at the Southlands location.

It's a great comfort to know that I can have ANY of my (or my wife's) devices looked at in the event of a problem, and not have to worry about potentially deal-breaking "labor" charges.

Best Buy is excellent. The store customer service, the knowledge of the products. The Total Tech Support was great for some initial setup items, and the transfer of data from one computer to another. Saved me tons of time

With all the included services this plan pays for itself, the discounts on in-home services allow me to sep up my house the way I want it. I like serving on my protection plan. The chat support was very helpful Thank you

This product comes with our MacBook purchase. We haven’t really had the need to consult with them because we’ve been using apple products for some time and most issues are easily solved with google

Got a discount when I bought my computer, so I figured it would come in handy, which it has. I had Geek Squad upgrade to a new (bigger) ssd and mirror the old one, which they did for free.

Great customer service. They will help you out with your problems with any devices and will get them fixed. If they can’t get it fixed they will explain to you what you will need or get a new one.

I had a computer issue that I thought I would end up having to buy a new computer, but I brought it in and it was fixed. Would recommend this service.

I don't know if i will continue to renew this service. I find it quite expensive. For some it may be worth it. However if you had to pay for each individual item it would end up costing more in the long run

The Geek squad is the best at our Canoga Park CA store. They are friendly and kind never try to make you feel stupid. They do a good job on repairing our computers or answering question. Well worth the money for the insurance contract.

Haven’t had an opportunity to use yet but have an appointment scheduled. Only downside was that when it was scheduled for the day I wanted, I received an email requesting it to be rescheduled.

I wasn't even aware how great this was. I was giving my own self a lesson on my new computer, tech support realized I was getting no where for a few minutes & they offered to help...in the middle of the night ! Awesome !

I value good tech support. Electronics need to be worked on sometimes, and Total Tech Support are the ones to do it. You can feel secure that your equipment is in good hands with Total Tech Support.

Purchased prior to car stereo install. Turned out to be a good value, since it should also apply to labor on stereo replacements or installs on another vehicle I own. Have yet to use the geed squad services on other electronic items.

Total Tech Support rocks. Available 24/7 with little wait time. They have the ability to take control of your computer making diagnosis a snap. Also includes steep discounts on in home support and setup.

I love Tech support any issues whatsoever and they will immediately assist you. I had several issues with Outlook which were resolved very quickly. Set up your PC and transfer data from old PC.

Great purchase, and worth the price to be able to get an antivirus for up to 10 devices, and have the option to get them to look at multiple electronics and not just the one you purchased.

Love this protection plan. It covers all my items under warranty and tech love it will definitely purchase it again it has saved me several warranty coverage plans since I have purchased it.

Yes I have ramdan change to say about your reviews I think this is a little ridiculous that I have to do these individually so that I can get my points you need to do something about your sister thank you for your support