Customer Ratings & Reviews

We purchased the total protection for our home electronics devices. I didn't realize some additional perks of the membership. It more than paid for itself.

We've used it for several devices now and has been great. The best buy team members are knowledgable and the ability to call in for help at home is awesome. I would recommend if you aren't very tech savvy like me.

I like that I get screen protectors on watches and phones for free due to this. It also didn’t cost much due to the promotional deal when I bought car stereo and back up camera with installation

Total Tech support - I love this program - you can bring any device you own to best buy to get assistance. The techs are very helpful and very knowledgeable. I've brought several products in for assistance.

Service has been excellent and value is phenomenal. Had 4 computers serviced. Hard drive replacements to ssd. Very quick turnaround and no problems. The more devices the greater the value.

With all the services included and the extra special service of having a technical specialist come to my house to reorganize my computer room and set up some of the devices that weren’t connected. This is worth the cost of joining.

The Geek Squad got me through some challenging learning curves and set ups. They were wonderful and I for one am so grateful they were always there for me with any questions I had.

Used tech support many times for various issues. Past year have probably used them 6 or more times. Great service, lower costs on the Total Tach Support membership and cuts the cost a lot. HIGHLY RECOMMENDED.

I would not be without this at all. I even called them to help me set up my Roku Streaming Device as there were 3 steps that I needed help with. The Total Tech people have been helpful on other tech products too for me.

I like the tech support. You never know when you are going to need it and I have never had a problem using it. Or with the people who help me ! It's nice to know someone is there to help.

The tech support resolved the problems, but it was time-consuming from start to finish. Positively, without the tech support I would be lost trying to resolve the problems myself.

Beyond the benefits that TTS provides, I think want stands out the most in my opinion is the ease of mind that pretty much everything tech in my household is covered to some extent.

This is by far a must have if you have any tech. The Geek squad expertise to onstall whatever you need withoit a charge for the labor. Depending on what is fixed 1 trip will pay for itself.

Our household has saved big with no installation fees while on Total Tech Support membership. It is so nice knowing we can drop off electronics to be updated or fixed and pick up within a few days.

I am very pleased with the inhouse Tech Support I received. So far so good. I have not used all the total support on other devices yet, but I am sure They will do a good job if I needed it.

I like saving on my protection plans, I enjoy support on all my tech at all times. Easy to make an appointment. Easy to talk to a real person. My membership has paid for itself already. Thank you Geek Squad. Thank you Best Buy.

BestBuy made it so easy to purchase with price matching. I didn’t have to go someplace else to get a cheaper price so I was able to get everything I wanted in one place. Thanx bestbuy

AS I SAID BEFORE, THIS A BEST BUY FRIEND TO YOU AND YOUR COMPUTER. WHETHER IT IS ON LINE OR IN THE STORE, THE TECHNITION ARE BOTH KNOWLEDGEABLE AND SHOW A REAL UNDERSTANDING OF THE SITUATION.

I love the geek squad! They are knowledgeable, friendly, and fast. Having free support and other great at-home options is a great way to keep my tech up-to-date and worry-free.

This service is great. I had them check out my laptops and optimize the. Also they replaced my antivirus with webroot at no added cost, on all of my devices. A little expensive but certainly worth it.