Customer Ratings & Reviews

I like my saving protection plan, getting tech support any time through out the year and discounts on the cost of having the tech set stuff up at your house. Never know when you need it.

Great support and great experience is what you will get with the Geek Squad! No worries and easy to deal with. A must have for new PC owners...especially with how fast technology is changing.

Got all the computers for the family protected now...being I bought the computers and stuff anyway. Can't travel to Alaska or Florida each time they need help so...Geek squad to the rescue!!

I love Total Tech Support. The personnel are right on top of things; trained and very personable. They can handle ANY problems I may have with my new Windows 10 laptop. I would recommend this support to a friend.

This protection plan is totally worth the purchase. We purchased two laptops for our kids being home schooled due to the pandemic and we have used this plan at least twice already.

Geeks rock! Been using Total Tech Support for years and they've saved me a lot of frustration and money as i use tech extensively for business & personal.

I am very pleased with total tech support membership. I have used it recently on in home service with my computer. I am very pleased with the service and it pays for itself. The services are exceptional.

I have had Total Tech Support for several years and and I have always had nothing but great help from all the techs. In store and also using phone support as well. Well worth the cost!!

We highly recommend the tech support membership. We have had it for several years and continue to renew it. We always have savings when needing to use it and the tech support is awesome.

Purchasing total tech support for my computer saves me from any headaches if something goes wrong. since everything is included I don’t have to worry about high fees for repairs.

I've had to use this Total Tech Support twice now since my purchase in January 2020. Well worth it. The Tech agents helped me with my problem with a laptop and then with my desktop. Great Service.

Excellent plan that I needed when I could not solve a computer problem. They took care of the problem in a short amount of time after I tried everything to fix it myself. A definite life saver for me.

I have had this membership for four different laptops. Have used it with local Geek Squad - always happy with the result. Used twice to fix broken laptop parts. Again happy with result.

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

I'll give it a good review for the price and best buys service. But i haven't had a chance to fully use it just yet. But i definitely plan on utilizing it for whatever i can.

Even when you can't figure out the issue, you feel assured that a simple call or store visit can resolve your issue. The tech support team is very knowledgeable and willing to assist.

TotalTech is a great purchase! I used it 1 time and it paid for itself! I recommend this to everyone. the new Totaltech program Best Buy is a super buy in my opinion.

This is the best investment I've ever made. They are available 24/7 and are easy to work with. I've used them a few times already with some random tech problems, and they never fail to satisfy.

I love the service provided by all the staff members that I encountered. Everyone had smiles and did there best to make sure this was a good experience. I did have a issue that came up but looks like it was resolved with no problems.

There are a lot of benefits to the total tech support membership beyond just getting help fixing things. We feel like in the first three months, it paid for itself.