Customer Ratings & Reviews

This is an awesome service it’s worth the price . You get all you need done for all your electrical devices. Very pleased with the agents that have helped me thus far.

Total Tech Protection is worth every dollar spent I can just call them and ask a question and I'm told to bring in the purchase and someone will take care of it.

I liked the program but would have appreciated a discount on a continuation for future years as a good incentive to continue like $50 fo each continued year!

Used this the first day - they transferred everything from my old, sluggish computer so I didn't have to. They also answered a couple of questions for me without making me feel stupid!

I've had to use this Total Tech Support twice now since my purchase in January 2020. Well worth it. The Tech agents helped me with my problem with a laptop and then with my desktop. Great Service.

I am glad I listen to the Best Buy advisor and enroll in the total tech support, I really help me when I m nervous when some appliances broke down and geek squad comes in handy.

Excellent plan that I needed when I could not solve a computer problem. They took care of the problem in a short amount of time after I tried everything to fix it myself. A definite life saver for me.

I am very pleased with total tech support membership. I have used it recently on in home service with my computer. I am very pleased with the service and it pays for itself. The services are exceptional.

This is the best investment I've ever made. They are available 24/7 and are easy to work with. I've used them a few times already with some random tech problems, and they never fail to satisfy.

I use total tech support for all my electronics. Its is comforting to know that you can reach out to Best Buy Total Tech Support with questions and even to have tv. mounted.

Very professional friendly accommodating a geek squad professional technical support that helped me a lot and explain took the time to explain to me how my story works in my review mirror

The Total Tech Support is a great investment. I’ve used it many times and the techs are always very professional. It also provides peace of mind with your devices.

Service has been great! Geek Squad has come to my house three times, once for set- up and reinstall in different location. They were cordial and competent!

I love Total Tech Support. The personnel are right on top of things; trained and very personable. They can handle ANY problems I may have with my new Windows 10 laptop. I would recommend this support to a friend.

If you are like me , always mess up things or need software put on computers and thy are there to help me, and have use them a lot could not do without them

They are very responsive through the app and phone calls. I have numerous purchases through them and it is a little piece of mind that they are protected and can get fixed

So excited to know that I have this service available to me. One visit from an in home specialist for the stereo or wifi specialists would cost me more than the entire year of this service, Amazing.

Great protection plan that saves me money. I'm so glad I decided to get this and ended up using it within the first couple of weeks when my laptop was having some issues. It was resolved quickly online.

I did quite the research on this product before purchasing. I had a few questions that the Manager, Roy, was more than happy to explain when I arrived to the store. This is a decent deal for what it covers.

I have multiple electronic products at home and within the last 90 days have used this service multiple times for my various laptops/pcs and audio equipment. It has already paid for itself. Best deal!