Customer Ratings & Reviews

Awesome product that everyone needs. Must have!!! I have used it for six months and feel like a balla everytime best buy peeps be comin' to da house.

This is such a great deal. I took my desktop in a for a much needed service, I thought it was almost dead. They fixed it in a couple of days. Runs like new.

I really believe this is a good investment, with two teenagers in the house and being able to get their laptops a check-up to remove virus and other things is worth it.

Now I have it all. All the service I need to keep my personal collection of electronics running well all the time. Thank you, Best Buy.

Exemplary Service! Absolutely and undoubtedly a must have. Why? Reliable, Knowledgeable, Skilled, Professional, Smart, Resourceful, and well worth the expense!

Great tech support, advise and help when needed. The tech support plan, is needed for those who are not tech smart. Used the plan services several times and turned out, just great

Was Able to setup a new Dell All In One computer the next day with little problems. The tec took over my computer and fixed all the problems i had.

TTS is the best. you get discounts on various items. im glad best buy recommended this service to me. I recommend to others who are not sure about purchasing it.

I don’t even know what this is to be honest. I just got the total tech for services and I know it comes with free internet security for 10 devices.

It is good to know that I have tech support whenever I need them. The guys that helped me were excellent and very knowledgeable.

I liked the services because it was support easy and convenient for me. They were able to transfer all my data from my old cracked computer to my new computer!

All the services and discounts make this well worth the money. I have saved a ton with this plan and no longer worry about buying something that I am worried about installing myself.

My daughter bought this when she purchased her laptop. She hasn’t had to use, but glad that she will have it if she does need it.

Great support, easy to schedule appointments. I also appreciate the FAQs shared via email alerts and the advance recommendation to schedule a checkup for our protected home devices under the plan.

Purchased a new vehicle and wanted to add upgrades. With the Total Tech, it has saved me a bunch of money in installations.

Paid for itself after I had a check up on a laptop, then had two SSD drives installed on laptops. The Geek Squad gave good fast service.

After purchasing this service, I called for one of the included services. Set up an appointment and the Geek Squad team tech was on time, did a long involved install and all was great.

I have used this service for many many years both in store and via phone, I recommend this service. came out to set up two new lap tops, nice job.

They must have and peace of mind... Some people always talk about price point etc. Warrantees are a no brainer and have serve me so well in the past! Don’t be silly - be smart!

I like saving on my protection plan chatting with the support group gives me that assurance that I am covered and can walk me through any issues