Customer Ratings & Reviews

It's all about peace of mind. Have a problem? Either a chat or a call on the phone is all you need to get your problems fixed.

The tech support I have received from Geek Squad has been timely and thorough. Once I am connected with a technician, he/she works patiently and comprehensively.

I was able to use this feature right away. I purchased it thinking I would need it for my computers but I used it to have my TV mounted!!

Such a great deal. I was hesitant on the price, but now am so glad I did. My computer works great and am planning on taking my other devices in for service with peace of mind.

Q: what brand does the motherboard has been use? how many watt is the PSU? Can i Upgrade GPU to Rtx 3070 without Changing Other Parts?

Now I have it all. All the service I need to keep my personal collection of electronics running well all the time. Thank you, Best Buy.

I have used this service for many many years both in store and via phone, I recommend this service. came out to set up two new lap tops, nice job.

When I purchased my new computer I was made to feel so at ease knowing I had the Geek Squad was behind me with any problems/questions that I would have.

If you spend 1,2 or even 3k on a electronic you want some kind of security and bestbuy stands by there services i would definitely recommend this to anyone.

Total tech support means just that, if the technician couldn't get it, they just replaced the whole item

I like saving on my protection plan chatting with the support group gives me that assurance that I am covered and can walk me through any issues

For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

Love the total Tech Support. My last PC took a power surge hit while I was editing a spreadsheet and thankfully the tech was able to retrieve my data.

Super good Service How many and a lot of problems with my computer in all computers have a Home elements

Geek Squad provided five star service delivering my TV’s, installing the brackets and hiding the cables inside of the wall. Definitely recommend!

Paid for itself after I had a check up on a laptop, then had two SSD drives installed on laptops. The Geek Squad gave good fast service.

Highly recommend Total Tech Support. Gives me peace of mind knowing I have experienced members of Geek Squad to help with any technical issue my electronics may be having.

I was really happy with the support as I was getting up to speed on my new computer. Short wait times on the phone and really knowledgeable staff. Worth the price!

Great tech support from both Geek Squad and the online/phone tech support personnel both are available when needed and very helpful. Well worth the extra cost

I absolutely love Total Tech Support. It is so reassuring to know that I can make a phone call and get help with any of my computer issues. Everyone is so helpful and courteous.