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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,693 reviews
  • Rated 4 out of 5 stars

    Protect your info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no such thing as "too much protection." Never underestimate who and what is out there trying to access your information. Best defense is a good offense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that I have tech support whenever I need them. The guys that helped me were excellent and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wee worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for office as well as home use. Has already been a benefit at work. Geek squad is awesome in helping out with computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not be without total tech support they have helped me through easy technical issues and really difficult ones and it is a relief to have that support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    makes my life possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband built his first computer in 1974. He designed the system. This overall help has enabled me to continue to use it. I just am so grateful for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the service and knowledge of the geek squad members. It definitely paid off when having my Smart TVs set up with Alexa and other smart home devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful group of people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very good communication with the techs. They have always been very helpful as well as polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy protection plans but this one seems to have enough coverage for multiple items that I decided to try it. So far very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with all my devices!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving on my protection plan and the fact that Tech Support is there to talk and help makes a huge difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy repair warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this when she purchased her laptop. She hasn’t had to use, but glad that she will have it if she does need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important to have good help when buying something that one needs today especially during the virus .I always bought UP before but the Lovenove works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers 2 Residences!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to have both our residences covered by the same support service. Geek Squad is very helpful when providing support services either in person or via phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of the "Geek Squad", I arranged for a free consultation from the "Geek Squad" to update my in house sound system. MY rep. was professional and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very personally interested in the problems and how they can solve them with you on your level and keeping you informed about the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love how they help me with all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the money. I can go in or make an appointment and they help me with all my tech issues with all of my devices. I’ll make sure I keep this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not had to need them in my home, I enjoy knowing I can call or make an appointment to get the help or information I need to continue using my technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a dryer but needed the door to open the opposite direction and they switched it for free because i had this total support!! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be able to get help with all my devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am looking forward to being able to get help from the Geek Squad on all my devices. I would definitely recommend anyone buying a computer, etc to purchase this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tommy T’s Geek Squad 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really nice feeling knowing you can call with any issue without waiting in line at a store. Very happy to have this support team behind me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech suppport help review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very helpful and friendly in helping me setup my new tv, will definitely have them help me for future home theater setups and add ons.

    I would recommend this to a friend