Customer Ratings & Reviews

I purchased a dryer but needed the door to open the opposite direction and they switched it for free because i had this total support!! Love it!

They are very personally interested in the problems and how they can solve them with you on your level and keeping you informed about the process

This Program Membership is the best insurance I could have bought for my computer. I have saved a lot having this Membership. Great Deal !!

Purchase of the Total Tech Support was a great value and one issue or resolution of issue pays for product. Feel very confident knowing that all products within our home are covered.

Total Tech support is a dependable service. I can come in store or have someone come to my home. As always Geek Squad has great service and the technicians are so helpful.

they were very helpful and friendly in helping me setup my new tv, will definitely have them help me for future home theater setups and add ons.

It a really nice feeling knowing you can call with any issue without waiting in line at a store. Very happy to have this support team behind me!

i love having my tech support. any time i need their help, they always answer all my questions. they are all so informative and polite.

the support features and helpful staff are waaaaaaayyyyyyyy worth the price. But it and you won't be sorry you spent the money

There is no such thing as "too much protection." Never underestimate who and what is out there trying to access your information. Best defense is a good offense.

For me this is a "must" as I am not very computer savvy. I have used it plenty often --whenever I felt the need!

This is definitely worth having. With 2 laptops and a computer in our home it have definitely saved me money. An added bonus is the Webroot that come with it that covers 3 devices.

third year of membership has saved lots of money would recommend to anyone who buys a lot from Best Buy They will always answer my questions

Like the service and knowledge of the geek squad members. It definitely paid off when having my Smart TVs set up with Alexa and other smart home devices

I normally don't buy protection plans but this one seems to have enough coverage for multiple items that I decided to try it. So far very happy with it.

I was dreading the several fixes to my computers and WiFi. I put them off thinking it would be expensive or require new devices. This plan has made everything so much easier

have had to call in several times, impossible to get anyone thru chat...long wait on phone, but they did get my computer mess fixed

Such a great deal. I was hesitant on the price, but now am so glad I did. My computer works great and am planning on taking my other devices in for service with peace of mind.

would not be without total tech support they have helped me through easy technical issues and really difficult ones and it is a relief to have that support

Great tech support from both Geek Squad and the online/phone tech support personnel both are available when needed and very helpful. Well worth the extra cost