Customer Ratings & Reviews

You save on the purchase of your protection plans and the service is great when you do need it. I should’ve started getting this a long time ago

I am a very satisfied customer! I will definitely recommend Best Buy to my family and friends!!! Exceptional customer service from the Geek Squad!

This service has already helped me so much. I don’t even need to go into the store for help as they also have online remote help. Fast and knowledgeable service agents!

It's good to have the security of Total Tech Support, though it's a bit pricey. However, lots of services are included, which I appreciate.

Tech support has been fine and I have no regrets. I think this is a good deal for everybody. No problems here from my point of view.

Best Buy total tech support is an awesome service, especially if you buy items and electronics very often, you need help to install or fix them.

It’s always there when you need it and they do a great job of being available to help you through anything that you are having problems with. a definitely must buy

I added this to my Christmas gift purchases and when I purchased appliances 6 months later was able to reap some awesome benefits. Like FREE installation!

The service really pays for itself right from the start! I chose webroot for my antivirus and I’ve had home services discounted which saved me tons!

When I bought my new HP Laptop I needed it upgraded, software installed and old data transferred. Lonie and her Geek Squad helped me get ‘er done!

Highly recommend for anyone with lots of electrical devices. It’s a total life saver when something breaks down and needs repairing.

Great discounts and perks to becoming a member. With all of the electronics these days and hackers it’s a good idea to have.

All questions have been answered satisfactorily but it does take awhile to get a live person on the line. Just started my support service but pleased so far!

This is worth buying for your computer devices and they give you a digital antivirus software you can download to start protection for your devices

Best Buy total tech-support is always been a winner in my book everything I’ve ever needed from Dave always provided for me thank you Best Buy

i already wrote a review on this i think but i just kinda want my point. I didn’t find any uses for it really and it’s expensive for a broke kid.

These guys barely got the job done. Communication lacked between the technicians themselves and with keeping me up to date. One tech thought the process had not completed properly, went home, then let the next tech know only for the next tech to not understand the issue and crossed his fingers when he gave my laptop back. Secondly, they took three times as long as they verbally promised me which interfered with my work and if I had known, I would have brought the laptop to be fixed another time - which I had clearly stated.

I recommend getting this service if you plan on purchasing multiple items for your vehicles or home tech.

I Didn’t have an appointment, I was worked in and told it would be several days before I can get my laptop back. I had it back within two hours. Great job highly recommend!

Got my computer back a few weeks ago and dropped it when I set it on a fold-up table. This plan helped me restore broken parts for free.