Customer Ratings & Reviews

I like having reliable and in person help with setting up and servicing my devices. The nominal service fee is well worth it. You save time and money.

The chat functionality online and in-store service is top notch and makes technology ownership for the non-technical a piece of cake!

Right after I purchased Total Tech Support, my desktop and laptop needed multiple services that were included in the plan. In Short, it paid for itself quickly.

My protection plan is very useful and helpful. Whenever I have an issue someone is always available to help.

Whenever you buy electronics, you never know when you will technical assistance. Be sure to invest in your purchase by getting the proper support.

I've had Geek Squad protection for probably several years. Geek Squad protection/new Total Tech Support is a must-buy. It's cost-effective and provides peace of mind.

The help us get pictures from an old hard drive. The service technician was a pleasure to deal with and explained it to us.

Best Buy total tech-support is always been a winner in my book everything I’ve ever needed from Dave always provided for me thank you Best Buy

This protection plan helps more than you think. Whatever applecare does not pick up this does. Double protection is always good

Sure has saved my pocket book having this! A bit spendy when they ask you about getting it, but it’s well worth it in the end

I like the protection plan I like what it gives me and how it covers the cost of things when I have to have the geek squad come out and work on it

Excellent service with this service plan you will save a ton of headaches. the techs are knowledgeable and fix the issue remotely

Tech support has been fine and I have no regrets. I think this is a good deal for everybody. No problems here from my point of view.

BOUGHT THIS PLAN FOR MY LAPTOP TO BE FIXED. WORTH THE MONEY. WAS ABLE TO BRING IN AN OLD COMPUTER TO GET ALL OF MY PHOTOS OFF OF IT. WORTH IT'S WEIGHT IN GOLD.

I have saved 3 to 4 times the cost of this membership. Plus the support you receive from the Geek Squad is a bonus.

took several tech support personnel to correct my problem, proper command of the english language would be very helpful, hard to understand sometimes.

The total Tech Support is Wonderful. I know that if something goes wrong the Geek Squad will fix it. It is a Great investment.

With all the included services, this plan basically pays for itself. I have used it a number of times and always been satisfied with the service and quality of work.

i already wrote a review on this i think but i just kinda want my point. I didn’t find any uses for it really and it’s expensive for a broke kid.

Highly recommend for anyone with lots of electrical devices. It’s a total life saver when something breaks down and needs repairing.