Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3693 reviews
(3,693 customer reviews)to a friend
Rated 5 out of 5 stars
TT.support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this membership plan for years until now. Had no worries, just graded to a broader plan.
I would recommend this to a friendRated 5 out of 5 stars
Need the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service totally worth the money!! protection on everything! I have used it too many times not to.
I would recommend this to a friendRated 5 out of 5 stars
The total tech support is great to have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You're not as worried about all the ins and outs of stuff you're not sure about when you have the tech support thank you
I would recommend this to a friendRated 3 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a computer and my dog knocked it off the desk which broke the power cord plug. No one at Geek could fix it and recommended I take it to an outside source. I lost all my data even tho I was told that it had been backed up for the future. Up until then, I had been a long time happy customer.
No, I would not recommend this to a friendRated 4 out of 5 stars
Heloful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representatives have been very helpful. I have used this service both in person and over the phone.
I would recommend this to a friendRated 5 out of 5 stars
I like being able to get help with my devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the protection plan and being able to get help through online chat or over the phone.
I would recommend this to a friendRated 4 out of 5 stars
Renew yearly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I renew total tech support yearly so someone can tune up and try to fix problems with laptop
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy knowing that support will be there if and when we need it. Nice addition to our purchase
I would recommend this to a friendRated 5 out of 5 stars
total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great purchase, definitely worth the money. use it as much and you can. i need to use it more often.
I would recommend this to a friendRated 5 out of 5 stars
This upgrade to the other version sold me on it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a Geek Squad member explained the advantages of this version, I decided to upgrade. Worth the extra money.
I would recommend this to a friendRated 5 out of 5 stars
I love my Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the Geek Squad as my tech backup. Very comforting.
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have been helpful. Go there at any time they are ready to help .Good customer service.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad total Tech Support is an excellent service. It is excellent.
I would recommend this to a friendRated 5 out of 5 stars
Total tech plus is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TT plus. It has been very helpful and making sure my computer is updated
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech Support provides me with the expert advice I need on tech problems.
I would recommend this to a friendRated 5 out of 5 stars
Appreciated the recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, does what it is supposed to do. Will always buy.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very happy with this. They repaired a computer for us and got all the viruses off of it. It works great now.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked saving on my protection plan. We have used it and we would definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
great service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service... the guys were a great help... solved our problem... will renew again.
I would recommend this to a friend