Customers admire how easy it is to use the antivirus software, even for those who are not tech-savvy. They also appreciate the reasonable price for its value and the overall security it provides. Additionally, customers have positive experiences with the installation process and have not encountered any issues while using it.
On the downside, some customers wish it came with unlimited VPN. Others have mentioned that it slowed down their computers, and a few find the notifications to be excessive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
Rated 5 out of 5 stars
Very good antivirus program!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use antivirus program and helps keep your computer safe!
I would recommend this to a friend
Rated 4 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far no issues and easy to use. Good price and worth the purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Worth the money!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects every computer in my home would definitely recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to install
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of my great buy this month, so easy to install
I would recommend this to a friend
Rated 3 out of 5 stars
Wasn't for me.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It actually slowed my computer down. I had to go back to webroot. Sorry, not sorry.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a not too much good. I installed it in my laptop but it doesn't look like its working..
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Poor Digital Service and Digital Library
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a download anti-virus plus item last Nov.30,2021, which was supposed to be available anytime. I attempted to utilize the email sent via Best Buy to access my digital library and the item is not even there although it had been purchased. I even reached out to online support. A tech named Mercy helped, stated she found a solution and I would receive a new link or email within 2 hours to access my digital library again. NOT- no email. LIES, I checked my inbox and junkmail box and found no trace of the solution to my problem nor a copy of the transcript that I requested for proof. I should a receive a refund for services not rendered.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Mas o menos
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slowed down my computer programs while it was running; but defense wise it was pretty good.
I would recommend this to a friend
Rated 1 out of 5 stars
WHAT A JOKE!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this under the impression that it came with VPN, Yes it does only for 200 mb a day then you have no protection. Really i would not have bought it if it had stated on the Box, Buyer beware.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don't Buy!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a digital download of this product. I followed directions to load and what I got was a 7 day trial version. I wasted 2 hours trying to get the activation code to load to no avail. Spend the extra 8 bucks and get Norton or something else.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Really?
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cant review the product. IT Was supposedly a different version & I was supposed to be refunded by Bestbuy, But havent been and now they want a review.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Scam
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've never been able to download this purchase . Even after speaking with a sales representative.
No, I would not recommend this to a friend
Brand response from Bitdefender Expert
Posted .
Hello,
We are truly sorry to hear about your unsatisfactory experience with Bitdefender. If you want to install the Bitdefender Antivirus Plus product on your Windows device, please follow the steps below: https://www.bitdefender.com/consumer/support/answer/28558/.