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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the user-friendly interface, comprehensive protection, and affordable pricing of Total Security. They appreciate the ease of installation and hassle-free experience, as well as the strong antivirus software that effectively safeguards their information and computers. While some users have concerns about the auto-renewal feature, the overall positive feedback highlights the product's effectiveness in ensuring secure performance across multiple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 548 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Bitfinder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I really like this particular security system for my MacBook Pro!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bitdefender - So far, So good...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, Bitdefender does its job. No problems and hope it stays that way. I had Norton for many, many years but they want too much money, so I decided, after much research, to try Bitdefender. I have yet to be disappointed. But one never knows what the future will bring. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn

    Rated 5 out of 5 stars

    Great product easy to manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protection light on operating system easygoing able to manage through VPN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value for AntiVirus software!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for anitVirus software. The installation was very straightforward. Had installed on 4 units in little time. Highly recommend this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security WITHOUT auto renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the top rated internet security companies. Bitdefender works flawlessly with my home computer. Easy to install in multiple devices. Highly recommend! Now..My previous software worked great but their "deal" required auto renewal = FULL PRICE next year. Nope, not gonna do it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Deal. Good AV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a card for a download, but cheaper than online when on sale. Great AV engine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection, Reasonably Priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so easy to install. It was recommended to us by a professional who indicated he thought it was #1 on the market. We installed on our computers as well as our cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Vpn

    Rated 5 out of 5 stars

    Bitdefender for 5 devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has license for 5 devices, plus vpn. Loaded easily, performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldtimer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and works very well across multiple platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great. I use on my phone, tablet and laptop. It does what it is supposed to do. I am not super tech savvy but i like it. I have usedbit for a few years and will continue to keep using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing On Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti virus is for more advanced computer users. I bought the one that protects 5 devices and have no issues with it on my phone. Now using it on my computer is a different story continuos pop ups asking to allow or block anything and everything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software has provided the best overall protections, with the easiest user interface - with excellent customer service, and at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contains a variety of features beyond proctecting your computer. It was easy to install and it's good at monitoring possibe threads while browsing!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has been a great product been using for almost a year and I will be repurchasing when my membership expires through Best Buy I recommend having 32 GB of memory if possible prevent any slow down don't trust your data with Windows Defender all by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software. I like it better than Kaspersky. Easy to install and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend Bitdefender antivirus software to everyone to buy

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the total security BitDefender before and changed to their internet security. I like total security for the vpn, optimizer to clear junk files, and it has better overall security I like. Will continue with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good, feel slightly played

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great software, sure. Haven't had any issues. BUT! Be aware of these two things before you buy it: - If it says "includes VPN" on the front of the box, don't assume it's that easy. What you get with the download is a limited VPN, with a daily limit of 200 MB. It took me about 15 minutes and one download to blow through it. If you're banking or purchasing you could turn it on and off, but it costs $40/yr at the time I write this to get the unlimited version. The Best Buy staff probably don't know these fine details, and if they do they won't tell you unless you ask directly! The Bitdefender account takes you to all sorts of extra add-ons like adware and a $60 tune-up session. - If you're getting this with a new computer, literally take the staff up to the computer model and ask how it will run on that computer. Technically it "fit" on mine, but I got a notification when I was installing that it wouldn't be ideal according to my RAM. This seems to be a heavy processing security program. If you're only moderately computer savvy these tips should give you more confidence. Expect to find extra subscription fees with any add-on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and was fairly easy to install. And it was a quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your own research for security products. https://www.av-test.org/en/ That’s the website that test all security products. Otherwise a solid security solution for home & business users ✅

    I would recommend this to a friend
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