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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 679 reviews
  • Rated 5 out of 5 stars

    Buy it when it is on sale at Bestbuy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to get MalwareBytes to protect my computer. However, this program has both antimalware and antivirus protection. The program is way better than the antivirus program that comes with Windows. The protection that this program offers is very comprehensive. I love that it automatically uses different profiles (gaming, working, public wi-fi) depending on where I am and what I am doing on my computer. It even has a battery mode function that save battery life by limiting background activity. When I am gaming, it boosts the device performance by limiting background activity and eliminating interruptions. Additional features that I often use are the password manager, anti-tracker, and file shredder. The password manager securely stores my passwords for all my accounts so I don't have to memorize all the different passwords that I use. The anti-tracker automatically blocks web trackers from collecting my data. It also blocks any suspicious connections. Last but not least, the file shredder is a crucial feature for me since I work with a lot of sensitive data. I thought that I would need to buy an additional program to securely delete data and not leave any traces behind. But this feature comes with Bitdefender and the whole package only cost me $40 for 2 years. This is a great sale!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bidefender is better than first that.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great notifications, easy to use, and protects well. I have used other products before I still like the other products but I need more security and a VPN (VPN is extra but it is good). Bitdefender takes some getting used to but does what it is supposed to and keeps you safe. I also consulted reviews across the web to see what was better for my needs and this product was it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product reviews and experiences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product gets the best review from IT specialists. Never any issues and prevents malware and malicious site access. Was in the information security and compliance role for 12 of my last 38years in IT and it is the best product I used except for CrowdStrike which is not publicly available to private sector.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Was easy to download and install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great security software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all round security software. No slow down of computer. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low vpn coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefense only comes with 200 mb of coverage per day for vpn. So the 200 mb of coverage only last about 1 hour online They offer unlimited but for more money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice security program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program for the past three years and then this purchase will be five. This is the best security I have found and I have used many. It operates in the background with no interruption, never know it is there. I very seldom find a virus when doing scans. Best Buy had the best price I found this year, download was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to download and great to work with and no headache.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great Virusware Suite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virusware program. Switched from Kaspersky because of invasion of Ukraine. Actually like it more and easy to use. Only thing to know is that it now uses Bitdefender Central IP for everything. Can't just put code into old version to update. Otherwise highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security Software and works for all systems including Apple,Mac, Windows and for Mobile. Doesn't slow the system and works in the background.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    The Best There Is in My Book!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that Bitdefender is by far the best protection you can buy. Easy to install Easy to use. I am thrilled with this product. Nice interface to work from and notifies you of any issues. Notifies you and ask do you want to use VPN for safety issues when making purchases etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Protection.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Bitdefender subscribe for 8 years and very satisfied with the level of protection it provides. It's not as invasive as other anti-malware anti-virus software, but I am confiden that that every device is installed on is being protected. I frequently review the quarantine list and the alert list and can see everything that is being flagged. Haven't considered switching to a different product and doing that I will do long as Bitdefender is available on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Safe for Chrome, Android, Windows and Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few Brand names Anti-Virus software but didn't like. Those Anti-Virus software did not automatically update or block potential trackers. Bidefender is easy to use and transparent. It blocks trackers and automatically update.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great antivirus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bitdefender Total Security for 2 years and my computer has been protected since then, with no issues. The software also offers safe checkout when you make purchases online and basic computer clean-up utilities. Just renewed my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this product for a few years now. Was referred to me by the Best Buy staff. I haven't had a virus ever since using it so I like it. I also like linking my laptops and cellphones with one anti virus program.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    web security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit Defender is great protection at excellent price

    I would recommend this to a friend
  • Cons mentioned:
    Vpn

    Rated 4 out of 5 stars

    Bitdefender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy bitdefender, and this was a pretty good deal. I chose this over a couple different products I have used in the past because of the safety it offers. I do wish that it included a vpn that wasn't limited, but you can upgrade to a better plan if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase after one year without it. Once it scanned our computers, was able to find things that Defender probably missed. Great price for a two year subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to Extend Existing Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the code to extend current subscription coverage (which was the same plan). Bitdefender still sends me emails like my old subscription is expiring, but everything checks out when I look at my Bitdefender Central. On sale, this is a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Good Price, Easy to Download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both programs were featured on sale; a real bonus for software every pc owner should consider. The download links worked well, and installation was not an issue since both programs were already on my pc. Both license keys activated instantly. A good deal. I hope I can find a similar one when these licenses expire.

    I would recommend this to a friend
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