Customers often highlight the PRIV 4G's physical keyboard, long battery life, and impressive camera as its key strengths. They appreciate the combination of BlackBerry's design and Android's operating system. However, some users have expressed concerns about the phone's tendency to overheat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
Pros mentioned:
Battery life, Camera, Keyboard
Rated 5 out of 5 stars
You will get more than what you paid for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this phone because I got the message about whatsapp no longer supporting BB10 and I have a host of customers that I communicate with via the messenger (it's just sad Blackberry failed to market BBM effectively) so here goes:
- Excellent phone with a good physical keyboard! - not as nice as the passport (which I also have). Ergonomics on the passport is better given the shape of the phone.
- if you're coming from the BB10 browser you will most definitely miss the reader feature, which now becomes a very annoying visual experience with chrome (with all the ads) and no I'm not a huge fan of loading on various apps and browsers to my phone, I'm an out of the box kind of person (did you catch the word play?)
- the hub feature is still working well, that level of organization with your messages and mails is very valuable.
- Runs way cooler than the passport, in fact I only recall heating once when I was doing the initial set up.
- sturdy feel, head Turner, "oh Blackberry still makes phones, when did that come out?" Then the shocker when it slides up! Believe me, I live this story everyday with either the passport or priv, and yes I use both for work.
- better battery life than the passport and the passport has better battery life than most, I stand by that, and I use the buttons out of my phones, I'm in pharmaceutical sales: spreadsheets emails whatsapp (which really taxes your battery life) calls and the videos your mother sends you every now and then to watch.
- camera experience is better than the passport, sharper images, video features are decent too but here's the truth: I'm really not the best person to give you all the juicy multimedia details, I didn't buy the phone for that but when needed it's pretty good.
- you get way more than you pay for. Here's why Blackberry will remain my go-to brand for phones: Price point! In comparison to other flagship phones such as iPhone and galaxy I get way more value for money buying a priv or passport. First off it's always business first for me, never bought a phone for just pleasure, that's secondary and when I look at how blackberry's experience is for business as opposed to iPhone (which I have owned) and galaxy you just get more value in money spent. As it relates to multimedia experience: I can watch the same videos as you do and get the same amount of likes from Facebook and Instagram as you do using a galaxy or iPhone. Let's not mention Twitter, I just typed this review on my Priv.
I would recommend this to a friend
Pros mentioned:
Camera, Keyboard
Rated 5 out of 5 stars
Greatest Android device & oddly enough BlackBerry
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The greatest BlackBerry and Android device in one.
Keyboard -
For those who don't like physical keyboards you don't have to use it. It hardly creates any bulk or weight. The virtual keyboard on the device is amazing.
It took a few days to get used to but I now work off of the physical keyboard for the most part. I though the keyboard would be too small for my large hands, not the case after a bit of use. The keyboard also doubles as a trackpad! This is amazing. You can use it to move the cursor in text or scroll through pages.
OS
This is lightly modified and highly secured vanilla Android OS. The best way to do it.
Software
You can always disable the BlackBerry suite, but why? The hub, contacts, calendar, notes, and Dtek is amazing.
Camera
One of the best camera's on the market. 18 MP OIS dual flash!
I expect BlackBerry to continue updating this device and the software. It is my understanding they can update most of the services through Play Store, so no carrier requirements. They also plan to send out security patches and OS updates monthly!
There are a few notification issues, but that's nothing due to BlackBerry. It is an Android issue and it appears BlackBerry has created the bones to fix these settings.
LOVE IT!
I would recommend this to a friend
Rated 4 out of 5 stars
MIss a hard keyboard
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really missed my Blackberry when Android took over.
I would recommend this to a friend
Pros mentioned:
Android os, Battery life, Keyboard
Rated 4 out of 5 stars
Love BlackBerry Priv 4G
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have always been a Blackberry phone user, but you need functionality from the Android OS. BB has done a good of combining the Android OS with B!ackberry functionality and even some parts that look like kindle. The phone is 2 years old and !ow priced to match. But it's design easily competes with the latest cell phones costing 4 times as much. Long battery life with normal use. Be sure to get US version which includes wireless battery charging. Phone comes with older Android OS but can be quickly be updated to latest Android Marshmallow OS for latest options and improved security. Each day i find new options that are new and useful. Most all learning and help is online or built in to the OS, l wish there was a operations manual. Screen is large and curved which i like. Its a big change from BlackBerry bold but in the end its worth it. Also Best buy was able to move my contacts and photos over from my old BlackBerry Bold phone. Also i saved hundreds of dollars by dropping my AT&T insurance and switched to the 2 year geek squad plan.
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Reliable and smooth android smartphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
General Observations:
Even with 808 its much smoother than my 5x. Camera is good but not great in par with 5x/6p. I got march 2016 security update even before my unlocked Nexus 5X! Really good phone. Physical keyboard works great when ever I use it. Slower typing speeds but much more accurate. Battery life is gd enough for my use case.
Pros:
Excellent support from Blackberry. Gaming GPU performance awesome for 808 device. Beyond my expectations. Build quality top notch. Excellent haptic feedback. Reminds me of my old HTC Desire HD days.
Great ergonomics compared to Apple iphone 6/6s plus.
Cons:
No finger print support.
A Tad bit too big in size. I would prefer if it were smaller by an 0.2 inch.
No date on Marshmellow or Android N dates published by blackberry. But I have more hope on BB than likes of Samsung.
I would recommend this to a friend
Pros mentioned:
Camera, Keyboard
Rated 4 out of 5 stars
Good phone, but poor reception.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is a nice looking phone with a good screen and the wonderful feature of a slide-away physical keyboard. It has plenty of memory to run apps, and the operating system is being kept up-to-date. Blackberry's additional connectivity and security features are a bonus as well. The camera is superb. However, the phone just doesn't have as good reception as other phones, with signal and connectivity issues a real problem in certain areas.
I would recommend this to a friend
Pros mentioned:
Camera, Keyboard, Price
Rated 5 out of 5 stars
Excellent device, amazing performance for price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a BlackBerry user in the past but had moved on to Android due to lack of app compatibility, even after them making the Amazon store available. I loved the Passport and was only hoping it was an Android device... so I held for as long as I could stand it and then gave in. I had a couple of Motorolas, then a cheapo BLU and they all crapped out on me. I was looking for Galaxy S7 or iPhone 6 performance on a budget (company would pay for it, so I couldn't buy anything extravagant) and found this one on Black Friday for $299. For this price, nothing comes close. Yes, it's not the newest device, but the performance, screen size and resolution, build quality, processor speed and even the camera are top notch.
With regards to the slide-out keyboard, the truth of the matter is that I use it less than 5% of the time. It's a nice to have for whenever typing long emails, but the virtual keyboard does the job nicely. I still prefer having it than not.
Another plus compared to other high-end devices out there is the expandable microSD slot that supports up to 2 TB cards. I bought a 256Gb card for it and brought a good chunk of my music collection with me.
My only regret is that I only bought one; should've hoarded a few for future use.
I would recommend this to a friend
Pros mentioned:
Keyboard
Rated 5 out of 5 stars
Great Phone for working
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a wonderful Phone if used for working purpose, the fisic keyboard helps you a lot when writting emails or working on word or Excel, if you're loking for a Phone for playing, taking photos of all u see this Phone isn't for you, but if you need it for working It's your best choice! I'm very happy with my BlackBerry Priv, my Last Phone was the Samsung Galaxy Note 5 and i'll stay with BlackBerry It's better for my necesites.
I would recommend this to a friend
Pros mentioned:
Camera, Keyboard
Rated 4 out of 5 stars
I love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this phone. The keyboard is awesome, feels sturdy in the hand, and a great rear camera. It would make it better if the front facing camera would be higher resolution and if it came with Marshmallow installed. But I do miss how much more productive I was with BB10.
I would recommend this to a friend
Pros mentioned:
Camera, Keyboard, Price
Rated 5 out of 5 stars
Underappreciated Excellent Phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Priv is a high end phone with relatively low price (only because of Blackberry name). Quality and usability is at the same level as iPhone 7+. It solved the lack-of-apps problem of Blackberry Passport (no Whatsapp, no HP-15C RPN calculator in BB-OS). Excellent sound, battery and camera. Physical keyboard still works as touch pad to swipe (as in Passport). Much cheaper than I paid for Google Nexus-5, but much superior to it. I have all the phones mentioned.
I would recommend this to a friend
Pros mentioned:
Battery life, Keyboard
Rated 5 out of 5 stars
Nicest blackberry ive owned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen and battery were good.
didnt use physical keyboard very much.
overall nice phone.
I would recommend this to a friend
Pros mentioned:
Camera, Keyboard
Rated 4 out of 5 stars
I would definitely buy this Blackberry PRIV again!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The new features added with the addition of Android are great. I have never cared for the big screened phones(Samsung, IPHONE, ect.) until now. This Blackberry PRIV solves my issues with that type of phone, by adding the slide out QWERTY Keyboard. As I have large fingers/hands and the touch screen phones have been frustrating to use. It takes great pictures/video also. The panoramic picture option is a nice add on also. Charges pretty fast using the supplied charger too. I have used this for a week so far and have no complaints. Other than getting used to carrying around such a large phone(equal to all the others on the market). My previous Blackberry Classic was the optimum size in my opinion. However it was lacking in screen size/capabilities. Blackberry adding the keyboard in a slide out configuration, was genius in my opinion. I am a life long Blackberry user, as long as they continue to make them with a physical keyboard.
I would recommend this to a friend
Pros mentioned:
Keyboard, Price
Rated 5 out of 5 stars
Love this PRIV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a new phone with a QWERTY keyboard. Not too many out there. And then I found the Blackberry PRIV! I read the reviews, and a lot of the "tech" guys didn't love it, but the consumers did. I went for it! Since I was used to Android and a physical keyboard, the transition and learning curve was relatively easy. For those who are strictly Blackberry OS, then you'll have some learning about Android. The phone works great, and I am loving it! The physical keyboard is smaller than I'm used to, but I have long nails, and thus wanted the pk. My only complaint so far is that a few of the symbols have been put in strange places, like the period: "Alt M". A period should have had a dedicated key. Minor distraction. And the price point of $300 was really worthwhile! Who needs the Samsung 8 at a gazillion dollars?
I would recommend this to a friend
Pros mentioned:
Battery life, Keyboard
Rated 5 out of 5 stars
Quality, Security, Compatibility
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Blackberry sound, voice, battery, screen and build quality has always been top notch (I have Nexus 5, Passport, iPhone 7+, Priv; all in use). Whatsapp and Viber are not available for Passport. But Priv can have all the Android apps and more secure than other brands.
I would recommend this to a friend
Pros mentioned:
Android os
Rated 5 out of 5 stars
Great Phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been waiting for BlackBerry to team up with Android. It's amazing. Responsive and the blend of Blackberry apps and Android apps is great! Getting it unlocked is also the way to go.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Solid performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this phone for my wife who had honor 5x before this phone. She really enjoys using it. Nice screen with a curved edge and a really awesome amoled display with great battery life. Only complaint is it get fairly hot on the back right when the cpu is under heavy load.
I would recommend this to a friend
Pros mentioned:
Android os, Camera
Rated 4 out of 5 stars
Still the best business tool!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Give this a 4.5 rating. Has had some issues but overall still a BB with all its great business and productivity features.. Love the Hub and intelligent language features (I work in 3 languages), and the convenience of Android apps. Good size screen and great camera. Only problem lousy BB customer service.
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is my first ANDROID and is wonderfull. The pone is great beautifull and easy to manage. I am in love with my new BB I have IPhone and BlackBerry Z30, and this pone is great like the IPhone 6 plus, of course better in some thing and normal in others, but I love BB
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Love BlackBerry PRIV 4G
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for BlackBerry lovers. It allows you to keep BlackBerry functionality and utilize needed android Apps. Has large viewable screen and 18 mega pixel camera. Quality of an android and apple phone put together. Even supports a phone charger pad. Awesome phone.
I would recommend this to a friend
Pros mentioned:
Keyboard
Rated 5 out of 5 stars
Excellent phone at a great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Priv is the best secret no one seems to know about. Very pleased with this phone, it is an unlocked device, brand new, from T-Mobile so it has a few of the standard T Mobile apps included, such as visual voicemail. No T mobile branding on the outside of the phone. Integration of the physical keyboard is excellent and means you have a large full screen when you are typing (unless you choose to use the virtual keyboard). Build quality is superb. The curved screen is gorgeous. I bought the DTEK 60 a couple of months ago but honestly I think this is a more impressive device, regardless of the processor being a bit older. No complaints, an absolute bargain for $280.