Customers are impressed with the camera quality, ease of use, and affordable price of the Mini - Compact indoor plug-in smart security camera. Many appreciate its small size, motion detection, and night vision capabilities, making it a good security option. However, some users have reported issues with connectivity, battery life, and the live view option. Additionally, the subscription requirement has been a concern for some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 9,729 reviews
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Dog watcher
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These things are great for watching to see what your dog is doing at home when you’re not there LOL
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my mom and she loves them work for what she needs
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install cameras and very easy to use with app
I would recommend this to a friend
Rated 1 out of 5 stars
Customer Support is a pain
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even the price is cheaper of these devices, the customer support is very bad. If you setup this camera once then you will have a pain to setup again, customer support to "unlock" the device, even you use blink application devices can disappear and it is a pain, Customer support is not "unblocking" the cameras even you submit the receipt or demonstrate that cameras are yours.
Brand response from Amazon Devices Customer Support
Posted .
Hi there,
Thank you for sharing your experience with the Blink Mini security cameras. I'm truly sorry to hear about the difficulties you've encountered with customer support—dealing with device setup issues is frustrating enough without the added challenge of getting help to resolve them.
Your concerns about devices disappearing from the Blink application and the difficulty in getting cameras "unlocked" even after providing proof of ownership are serious issues that shouldn't happen. When you've submitted receipts and demonstrated that the cameras are yours, the support process should be straightforward, not an obstacle course.
I understand that while the price point is attractive, the value diminishes significantly when you can't reliably access and use your devices. Setup should be a one-time process, not something that becomes a recurring pain point requiring support intervention.
For immediate assistance with your camera access issues, I'd recommend:
First, try removing and re-adding the cameras through the Blink app under "Manage Account" > "Systems" to see if this resolves the disappearing device issue.
Second, if you continue to experience problems with device unlocking, contact Blink support directly at 1-833-425-4655 or through the Blink app, and ask to escalate to a supervisor if the initial representative cannot resolve your access issue.
Third, keep all documentation of your purchase and previous support interactions readily available for reference.
Your feedback about the customer support experience is valuable and helps identify areas where the service needs improvement. Customers deserve responsive, effective support, especially when dealing with security devices.
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
I spy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these cameras. Work great to check on the cat.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great but for some reason I do not get notifications on my phone when there is movement. I have gone in through the settings trying to figure out what is going on and I'm unable to do so. I can go into the app and look at the live feed, but cannot get notifications.