Customer Ratings & Reviews
- Model:
- SHE53CE5N
- SKU:
- 12181016
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Very good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dishwasher with Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AquaStop Plus, 46dBA - Stainless Steel
I would recommend this to a friendWorks great, love the third rack
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! Don’t forget to use the jet dry stuff so it dries right
I would recommend this to a friendFlexible, roomy, quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 stars. This dishwasher has taken some getting used to. However, everything does fit and putting silverware on the very top rack makes it way easier to put away. It’s so quiet I had to check it was running the first few times.
I would recommend this to a friendHoping For More
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not sure I have a winner. Dishes are still damp or wet when finished. Also, not as quiet as I was led to believe.
No, I would not recommend this to a friendmr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wwe fuidn the third rack difficult Also putting wine glasses in difficult
No, I would not recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Outstanding quality. First one latest over 10 years. Expect this to do the same.
I would recommend this to a friendBest Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good dishwasher. I would recommend this brand
I would recommend this to a friendWorst Customer Service Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On May 22, I purchased a Bosch dishwasher from Best Buy. After two unsuccessful installation attempts, Best Buy left the dishwasher at my home. I managed to get it installed on June 1, only to find that it was defective—it would not drain or dry my dishes. I contacted Bosch customer service and despite the product being only 9 days old, they wanted me to pay for someone to come out and service the machine. We ran multiple tests and the dishwasher simply would not drain properly and left the dishes soaking wet after each attempt. I had purchased the 5 year extended warranty from Best Buy. And I was certain they could help me when Bosch couldn't. I contacted Best Buy customer service, and they informed me that while they could replace the dishwasher, I would need to pay for the installation. This was contrary to the original purchase agreement, which included free installation. I refused to pay for the additional service, resulting in them retrieving the defective dishwasher. I pleaded both in-store and over the phone for them to honor the sale's original terms, including free installation and delivery, but I was repeatedly denied. During my visit to the store, I waited for half an hour before anyone approached me. When I asked to speak with a manager, my request was denied, with the staff claiming there was nothing they could do. I received the same response from customer service over the phone. This has been one of the most disappointing and frustrating retail experiences I have encountered in my 40 years.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MichaelM, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Unpleasant odor....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well, but it gives off a very unpleasant odor Most reports say this dissipates with time, but I have had it for almost a month and it remains as strong as the first time I ran it. If it does go away over the next few weeks, I will want to return it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi CliffordM, thank you for your review of your Bosch dishwasher. We apologize for the unpleasant odor you are experiencing. We understand your concerns and appreciate your feedback. It is possible that the odor is a residual effect from the manufacturing process, which should dissipate over time with regular use. To help eliminate the odor, we recommend running a few empty cycles with a dishwasher cleaner or using a cup of distilled white vinegar solution placed on the upper rack. If the issue persists or if you require service, our customer care team is available at 1-800-944-2904 to assist you with scheduling or locating authorized servicers in your area. Thank you again for your feedback, and we appreciate your choice of Bosch.
Bosch 300 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for one month but due to an error in the installation I had some problems with the unit. All fixed now.
I would recommend this to a friendZoey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service. Bosch brand of Dish washer was installed by skilled technicians. I would highly recommend Best Buy!!
I would recommend this to a friendbosch dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.along time to get the final dishwasher not the fault of best buy but low time for correct dishwasher they stood behind the purchase and am very pleased.
I would recommend this to a friendDifficult to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet but difficult to use. No manual. Wifi does not work. Been trying to figure out how to set the sanitize and dry functions without progress.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KarlM, thank you for taking the time to leave a review. In our continuing efforts to be more environmentally conscious we are moving away from having printed care & use guides for our appliances. You can find a digital copy of our care & use guide at the Bosch website. If real-time assistance is needed with your dishwasher, please call our Customer Support team at 1-800-944-2904. Thank you
Bit louder then i hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little louder then is should be. Its a good job cleaning
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine I love the way everything fits and the
I would recommend this to a friendGood in all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems ok so far and it fit really well in the area.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent step up from my old Whirlpool dishwasher. However, I have only had it for an hour so time will tell if it’s a good one.
I would recommend this to a friendDishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a solid performer since we bought it. Very pleased.
I would recommend this to a friendQuiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher….used old dishwasher kit to connect it..straight forward install!
I would recommend this to a friendIt’s fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad but it can be better. It does not have too many cycles
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We are truly sorry to hear of any difficulties or disappointment you may be experiencing with your Bosch dishwasher. We value your feedback and appreciate you reaching out. If you need assistance, please contact our Customer Support team at 1-800-944-2904. Thank you.
