Customers frequently mention the superior quality of the 500 Series 1.6 Cu. Ft. Built-In Microwave. Many feel it's an excellent appliance and a worthwhile purchase, especially if it complements existing kitchen appliances. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Rated 4 out of 5 stars
Good value...looks nice....some minor issues.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed this myself about 3 days ago. I'll start with the good:
It looks great. It was super easy to install assuming your cut out is roughly the size it specifies. My cut out (from the previous built in Bosch microwave) was the perfect width but 3/4 inches too tall so I put a thin piece of wood on the bottom of the cut out to raise the microwave about a 1/4 inch to center it. It looks great now. For the price, its a good value since similar style microwaves can cost upwards of $2,000 or more. The buttons and settings are easy to use and it seems to heat the food well and evenly. The interior LED light when its in use is nice as its east to see your food cooking.
Here is where is seems to fall short:
I tried the "auto reheat" function a few times and it works ok but on some foods the food comes out not quite done. It seems to work well on liquids (soups, coffee, etc). Also, the popcorn function worked ok, but the popcorn bag wasn't fully popped when it stopped, so I had to add 30 more seconds manually. I view these as minor issues as I usually like to pick my own heat time and power level instead of relying on the auto functions. There is also an auto cook function for certain foods and auto defrost function I have not tried yet.
Probably the biggest disappointment (as many other reviews have mentioned) is that the clock on the display goes very dim after about 30 minutes after the last time the microwave was used. I set the display settings to full brightness, but after 30 minutes of nonuse, the display does very dim. As soon as you push a button on the microwave, the display brightens back to full brightness again, but then dims again after 30 minutes of nonuse. I am guessing this is some sort of energy saving feature, but that seems silly because it takes almost zero energy for the clock display to stay at full brightness. I have an oven right next to to the microwave that has a clock on it, so this issue is not a huge deal to me, but if you want something that you can read the clock all the time, this unit falls short. The manufacturing date on my unit was 4/2020, so its possible a newer unit has this problem fixed.
Overall its a good value and looks great, and importantly I was able to find one in stock. If there were more in stock options right now, I would possibly look at other options, but this was the only one I could find that fit my space property and was at a reasonable price.
I would recommend this to a friend
Rated 5 out of 5 stars
Bosch Built-In Microwave tops in style
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We chose this Bosch product to create a professional look to our kitchen, in that it matched the style of the Bosch double ovens we installed.
I would recommend this to a friend
Rated 4 out of 5 stars
Design is awesome but buttons are hard to see
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The light on our panel is really hard to see. It usually looks like the microwave is off because the numbers are so dim. Other than that, great looking microwave.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 4 out of 5 stars
Nice microwave
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best microwave I have ever owned. Also, most expensive microwave I have ever owned. Overall, worth the money since it matched all of our other appliances.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Nice Little Appliance!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design and superior quality! This Microwave ticks all the boxes!
I would recommend this to a friend
Rated 3 out of 5 stars
Really nice microwave but poor BestBuy sevice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microwave looks amazing and work really well. It comes with an automatic sensor which allows to reheat or cook any food without any having to enter a time. Two downsides though: the microwave we have received was already more than a year old according to the manufacturing date posted on it and the delivery guys left the box on my kitchen floor because they are not supposed to install it or even place it on its niche.... Shame on BestBuy who didn't even give me the name of a contractor who can do the job for me. I have spent a lot of time in the phone to seek some advice on that regards but no one would even listen to me...
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great unit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only issue is the alarm sound. It’s virtually impossible to hear the alarm go off.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Bosch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As expected, works well; looks good; no concerns as of yet. Replaced Bosch 800 series convection microwave perfectly with easy installation and no modifications required.
I would recommend this to a friend
Rated 5 out of 5 stars
Great brand built-in Microwave
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great brand built-in Microwave. Love the design and works great!
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted to compliment our stainless steel kitchen and this microwave was perfect. Lots of features, very easy to learn.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, like an oven. Would buy it. Excellent
I would recommend this to a friend
Rated 5 out of 5 stars
Custom fit microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far fits nice into my cabinet. But i have not used it yet
I would recommend this to a friend
Rated 3 out of 5 stars
Ms
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works fine, but since the door opens down, rather than to the side, we need a stool to use it. Very, very stupid design when it goes above double ovens.
No, I would not recommend this to a friend
Brand response from BoschAppliancesUSA
Posted .
Hi CaraL, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great and does what it needs to do.
I would buy it again.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this product will definitely recommend it to a friend
I would recommend this to a friend
Rated 1 out of 5 stars
Not heating anything
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It pretended to be running but never heat anything. It is worst than a 50 dollars one. Absolutely not recommand it.
No, I would not recommend this to a friend
Brand response from BoschAppliancesUSA
Posted .
Hi JJBestBuyUser, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance or service is needed. Please know we're here to help. Thank you.
Rated 1 out of 5 stars
Broke 2x
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit broke within 1 Year that I received it. Bosch came and fixed it and then 1 Year later is broke again. This time it is out of warranty and I’m probably will just replace the unit.
No, I would not recommend this to a friend
Customer reviews from bosch-home.com
User rating, 3.5 out of 5 stars with 38 reviews on bosch-home.com.