Customer Ratings & Reviews

Good: Very quiet compared to other brands. Good but not great job cleaning. Not Good: Overly complicated WiFi features. Shipped with a cracked drain hose. 1st service call. Developed issue of starting then stopping after 1 minute. 2nd service call. Now, after 7 months of use, has same problem. Waiting on 3rd service call.

Ultra quiet dishwasher, sometimes I am not sure it is actually running. Dishes come out clean and dry. I only have 3 knocks against it and 2 of them are opinions. The first real complaint is the lower drawer. It jumps off track very easily. My 2 opinions are that the utensil drawer for the lower drawer is small as I believe Bosch wants you to use the 3rd tray for utensils. The other opinion is having to use the app to do a delay wash. I would prefer to press buttons to set a delay wash, again this is just an opinion as the app works fine. Great dishwasher overall.

Good quality dish washer. Would definitely recommend.

It's been a month and we couldn't be happier. Bosch dishwasher is the bomb!

Really nice product. The top rack works great, keeps spoons from nesting to each other, has plenty of space for utensils. Also the outside rows can drop and give you 1/2 - 3/4 In. of extra depth. Bottom rack is great for plates, so-so for bowls, it's like the tines are just a fraction off from allowing proper fitment. Middle rack gobbles cups & glasses easily. Super quiet and it will send your phone a text when finished, but I wish there was an external indicator to show it was finished.

Washes dishes well, however, the whole non- instruction booklet thing is a pain. Every load washed is sort of a mystery because we don't know how to use it! Please advise Bosch that there are old folks who depend on that instruction booklet because they are very limited in their computer skills.

Awesome quiet dishwasher. Sometimes a bit quirky with the controls, however. Nice look and feel in the kitchen.

This is our second Bosch dishwasher. The first one is 12 years old and running perfectly. The new one is great so far.

We recently moved and needed to replace an abused GE that came with the house. Having purchased the previous version of the 500 series at our last home about 2 years ago and absolutly loving it, we decided to get another. There are some small changes to this version but overall it's a great machine. It's super easy to install, quiet, and efficient. The addition of wifi at the same price point as before is a nice touch. Some of the buttons/options have been removed from the touch panel on the dishwasher in favor of wifi controls so if you use a non-standard cycle you'll have to set it up via wifi first but after that it's just a simple power+start button press to get things going every time.

It’s so quiet but there’s no button to set schedule to work…. You can set the timer to use app only.

This Dishwasher by far exceeded my expectations, it is the best dishwasher I have owned. Spotless dishes, dry plastic with no water residue.

Love the dishwasher. And the installation was great and installer explained everything perfectly. Couldn’t be happier dealing with Best Buy. Thank you.

Love my Bosch dishwasher! It's so quiet, don't know its on. Only brand where I can do dishes and watch Netflix at the same time! lol

This is the second Bosch dishwasher I have purchased and am very happy with it. The first was a 300 series and we couldn't take it with us when we moved. So at the next house I thought why not a 500 series? Very happy with the sleek design, buttons/control located on top, and no handle/bar accidental hitting or hang-up on the bar on your pants, wrist, etc. As expected the dishwasher is very quiet, and dries dishes very well. Have become dependent on that 3rd rack, like the RackMatic features and the flexspace tines. Our dinnerware is fiesta ware which is thick. So some dishwashers don't really accommodate dishes this thick, but this one does a good job.

Great dishwasher, does all that is expected, including cleaning really well and drying if you let it dry for a while. Third rack is great. I bought Bosch because it is supposed to be the most reliable. I dislike reviews that are posted a week to 6 months on these type purchases, unless they break down. I’m hoping this lasts 20 years like our last one, so we don’t have to replace it soon. Our last one was 23 years old, so the rack efficiency is great. Can put a lot more in there. Our philosophy for long term purchases is don’t quiver over price, buy what is reliable and not just marked up because of name. This fits the bill. Granted, it would be better to give a review 10 years later.

The electronics died 11 months after installation. Two months later, we are still waiting for Bosch to make good on the warranty. The board and some other part were on back order. Finally, 7 weeks after the technician came and diagnosed the (obvious) problem, and after 2 repair appointments that Bosch made and then canceled once they realized they still didn't have the parts, Bosch agreed to replace the unit. Five days have gone by since that contact and since I submitted the required proof of purchase without even an acknowledgement. Their customer service department doesn't have access to these "replace" cases to give a status update -- and that's the only department a consumer can connect with. It's an insane runaround. As others have said, it feels like delaying tactics rather than just they're overwhelmed. On the bright side, it was whisper quiet when it was running --though the previous Bosch we owned cleaned the dishes noticeably better.

I purchased the dishwasher February 2024, on day one the dishwasher could never connect to the app to control it with the phone. In July 2025 it stopped working altogether. I purchased the Geek Squad protection plan until March 2029. The third party vendor that does the repairs has horrible scheduling and communication but after several calls we got them to come and check the machine. They ordered parts and came back without an appointment and we weren’t home. We called and rescheduled, the technician installed the part and it still didn’t work and said it was beyond economical repair and Best Buy would call me. Best Buy never called. It took me over 10 calls and a month to get a replacement and now they want to sell me another extended warranty because the warranty is over once they replace the unit. I wanted my unit fixed, they decided it was cheaper to replace it, but now want to sell me another protection plan. Best Buy lost a customer.

I prefer to have all my cooking utensils and silverware placed in an upright position. The small silverware holder doesn't provide adequate room for the items and there is plenty of space to have a longer basket. We plan on purchasing another basket. I don't care for the third upper tray; however, it is difficult to find new units that don't have this. It is relatively quiet. Find it limited in button options without having to use my phone to connect. The rack design is not adequate for my needs so it will take time to get used to the way I need to place items. The supports are too close to each other for half of the bottom tray.

Absolutely love my new Bosch dishwasher. SOOOOO QUIET!!!!!!! And the rack's design gives me so much room. The top rack for all the silverware is a dream come true! Bosch, you're the best.....Thank you!

Love it worth money cleans everything so well and very quit