Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 10886170
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever. It's so quiet not sure it's running.
I would recommend this to a friend800 series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. I like the ability to control and program via the app
I would recommend this to a friendGood Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great experience fro Best Buy Team
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher you can ask for. We have tried whirlpool and GE but Bosch 800 series is worth the price.
I would recommend this to a friendBest of the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans well. The only thing I dont like is the no drying element, but I knew that before I bought it.
I would recommend this to a friendBosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the third rack. Love my Bosch dishwasher. Worth a little extra $$$
I would recommend this to a friendSweet Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, probably would be happy with a little less tech, but love the design.
I would recommend this to a friendLove it!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt sure about this brand, but i must say it has been wonderful. The BEST dishwasher that I've owned!!!
I would recommend this to a friendDirect replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our 800 series that started leaking.
I would recommend this to a frienda dream love it, love it…!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and how is work it!!! super quiete very modern
I would recommend this to a friendExcellent Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher runs very quiet & looks sharp. It cleans & drys well. Excellent product.
I would recommend this to a friendabsolute garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im on my second $1300 800 series. The first was sopping wet at end of cycle and didnt clean. Thinking it was a fluke based on positive rave reviews from others, best buy switched it out for another one. Same problem. i mean this dishwasher is SO BAD i am handwashing dishes. Glasses are cloudy and smeared and when i open the door at the end of the extremely long cycle (over 4 hours) there is SO MUCH WATER INSIDE, it SPLASHES OUT ONTO THE FLOOR and i have to get on my hands and knees to mop it up! this is "crystal dry" ? This is the 2024 model. Whatever they did to it, they ruined it. I have never in my life met such an awful dishwasher and i've had many. and for the PRICE! Now for this second one, as bad as the first, they are sending repair person out. if i had to wait around for repairmen i should have stuck with my old builders grade frigidaire which actually cleaned great.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JaneL, thank you for sharing your review. We apologize if your experience with your Bosch dishwasher has not met your expectations. Your feedback is highly appreciated as we strive to continuously improve. Our dishwashers utilize an energy-efficient condensation drying system called PureDry™. To learn more about this process and access tips to maximize drying results, we invite you to visit the following link: https://tinyurl.com/yr85akdw. If you need product support, please don't hesitate to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you once again for your feedback.
the best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best dishwasher I have ever had. I don't need to prewash. It is just a perfect dishwasher."
I would recommend this to a friendExcellent product - poor installation by BestBuy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher itself is excellent - 5 stars - does a great job in cleaning, and the smart features in particular the notifications are surprisingly helpful. However: Best Buy's (3rd party) installation (MasterPro) however isn't the best. I generally don't sit and watch the dishwasher for its 2hr 10 min cycle, so I didn't realize that the garbage disposal to airgap hook-up was incorrectly done - waste water is leaking out of the airgap due to a large kink in the hose! When I called BestBuy they stated I had to contact Bosch - who are correctly pointing the finger back at BestBuy.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MN273! Thanks for sharing your review. We're thrilled to hear that your Bosch dishwasher does a great job cleaning and the smart features are helpful. We apologize for any inconvenience during installation. For the current issue, since it's installation-related, we recommend reaching out to Best Buy for assistance. However, if there's a functional issue with the dishwasher itself, we're here to help and can schedule a service visit. Please note that warranty repairs are covered as long as the issue is not caused by use and care, installation, or environmental factors. If you have any questions or concerns, feel free to contact our customer care team at 1-800-944-2904 or [email protected]. Thank you for choosing Bosch!
Bosch 800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, like the options via the app, doesn't seem to dry any better than the last Bosch (12yo)
I would recommend this to a friendBosh Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super dishwasher, very quiet as advertised, cleans dishes very well.
I would recommend this to a friendLove this brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when running. Best Buy delivered and installed just a few days after purchase.
I would recommend this to a friendDISAPPOINTING!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After consulting, consumer reports, I purchased a Bosch dishwasher because they were the biggest rated. I hate it! I don’t like the racks: the third rack seems unnecessary and interferes with the operation of the middle rack. I keep pouring rinse aid in it and it seems to go into a bottomless hole. The angle of the tines in the bottom rack seem backwards to me.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Bobby, thanks for your review. We apologize if you are experiencing difficulties with your new dishwasher. The following link provides tips on loading your dishwasher for best results: https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If you have any questions, please contact our Customer Support team at 1-800-944-2904. Thank you.
Bosch 800
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet at a few weeks things are still in great.
I would recommend this to a friendVery Small Cutlery Basket and Poor Drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher cleans fine, but drying is far from good. The door has to stand open for 30 - 60 minutes with steam coming out to get the dishes dry. However, the worst thing about this dishwasher is the tiny cutlery basket for holding forks, spoons, etc. Our very old Bosch dishwasher had a much superior larger basket. Whoever did the design on this, especially the small cutlery basket, should be fired. Bosch should send all purchasers a new larger basket for free.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GaryC, we are sorry to hear that you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
