Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 10886170
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Best Buy Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review the product as I have not received it. It was suppose to come today but apparently the product is out of stock. I am paying for a product that Best Buy doesn’t even have. Plus the installer never bothered to tell me it was out of stock. He just didn’t bother to show up.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SandraM, thanks for reaching out. We're very sorry to hear about your experience. We recognize this must be incredibly frustrating and apologize for the delay and inconvenience. Order status and updates can best be obtained from your Best Buy retailer. While we know the wait is challenging, we hope you will consider Bosch's outstanding quality, design and performance worth waiting for. Thank you.
Bosh dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher door quality isn’t good and door doesn’t latch
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi IrinaZ, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Does not dry, smells funny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont spend money on a useless machine claiming to dry plastic ware. The inside is all plastic and water beads up on it at every cycle.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about the poor drying results you are experiencing. Our team would be happy to look into this to see how we may assist. Connect with the Bosch team directly for troubleshooting.
I miss the Delay button.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great at washing and drying dishes. It is awful at delaying the start. There’s no button – you need to use an app, and the app is hot, wet garbage.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DHStuckey, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Your feedback is valuable to us, as it helps us identify areas where we can improve our offerings and ensure a better customer experience. Our Bosch customer care team is available at 1-800-944-2904 if any assistance is needed. Please know we're here to help. Thank you.
BOSCH - 800 SERIES 24” TOP DISH WASHER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Aug 26, 2024. Now it is Nov. 16, 2024. It is still not working. Hasn’t worked from Day 1… they have givin me the run around. And stil not working. Their service is LESS THAN ONE STAR.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TheresaA, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed with your dishwasher. Please know we're here to help. Thank you.
Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay good dishwasher better than expected. Long lasting p
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Bris, thank you for your review of your Bosch dishwasher. We're glad you found it to be better than you expected and long-lasting. Your feedback is valuable to us and greatly appreciated. If you'd like to share additional details about your experience or need assistance, please feel free to contact our customer care team at 1-800-944-2904 or [email protected]. Thank you for choosing Bosch.
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry and clean properly the dishes Hard instructions to follow to change the settings Don’t recommend buying it
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NoraF, we're sorry to hear you're not getting the best drying and cleaning results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet! Wonderful cleaning even extremely baked on pots and pans Love love the third rack with so much room for all the utensils: lots of options for different sizes of dishes and pots and pans easy to load and unload Love the different options
I would recommend this to a friendQuiet Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very quietly and cleans dishes well. The drying mechanism still leaves the chamber walls very wet -- not sure if this is a disadvantage or just something to get used to. There is no light or indicator for when a cycle is complete and the dishes inside are clean, a feature that I miss from my old dishwasher
I would recommend this to a friendBest Dishwaser by far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best dishwasher I’ve ever owned and it’s not even close. If I could have all Bosch appliances I would in a heartbeat. I just wish I had bought one years ago. Even the tech that delivered it said they’re the best and pretty much everything else is junk in comparison. Worth every penny.
I would recommend this to a friendSo far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as dishwashers go, this one seems swell so far. Intuitive, minimalist, lots of room. Our previous Bosch lasted 16 years and probably averaged 4 loads a week over that span - big family.
I would recommend this to a friendWorth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth every penny. It runs whisper‑quiet, and everything comes out spotless and perfectly dry. And since it’s a Bosch, I feel totally confident in the quality and reliability
I would recommend this to a friendAt Last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, a dishwasher that really cleans dishes and puts the sparkle in glassware and is so quiet you don’t even know it is “on”!!! Bravo!
I would recommend this to a friendGreat dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new dishwasher performs very well, has a third rack which have come to find irreplaceable. Dishes are very clean and dry with the drying module included. It is an optional selection for most cycles. Great dishwasher!
I would recommend this to a friendGreat dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dishwasher. Works very well. Cleans and sanitizes great. Easy to work. Great WiFi operation
I would recommend this to a friendBosh dishwasher review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans good. Very quiet. Looks great. It seems a little smaller compared to our old kitchen aide.
I would recommend this to a friendGood value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing. Third shelf very useful. Very quiet operation. No user manual included. Must obtain from website.
I would recommend this to a friendNew 800 series washer works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the new options on this model. Don’t know if we’ll ever use the connected features, but why not?
I would recommend this to a friendGood dryer system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, specially dryer system, quality and reasonable cost
I would recommend this to a friendBosch Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Installation easy and professional. Product works great
I would recommend this to a friend
