Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
Happy with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase... super quiet and does a good job getting the dishes done.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! Very quiet and does a great job cleaning.
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice dishwasher. I have had other Bosch dishwashers in other homes and i wouldn't have anything else.
I would recommend this to a friendBest dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever. It's so quiet not sure it's running.
I would recommend this to a friendExcellent product - poor installation by BestBuy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher itself is excellent - 5 stars - does a great job in cleaning, and the smart features in particular the notifications are surprisingly helpful. However: Best Buy's (3rd party) installation (MasterPro) however isn't the best. I generally don't sit and watch the dishwasher for its 2hr 10 min cycle, so I didn't realize that the garbage disposal to airgap hook-up was incorrectly done - waste water is leaking out of the airgap due to a large kink in the hose! When I called BestBuy they stated I had to contact Bosch - who are correctly pointing the finger back at BestBuy.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MN273! Thanks for sharing your review. We're thrilled to hear that your Bosch dishwasher does a great job cleaning and the smart features are helpful. We apologize for any inconvenience during installation. For the current issue, since it's installation-related, we recommend reaching out to Best Buy for assistance. However, if there's a functional issue with the dishwasher itself, we're here to help and can schedule a service visit. Please note that warranty repairs are covered as long as the issue is not caused by use and care, installation, or environmental factors. If you have any questions or concerns, feel free to contact our customer care team at 1-800-944-2904 or [email protected]. Thank you for choosing Bosch!
Best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is by far the best one I've ever used. It's quiet, spacious and actually cleans all of my dishes very well!
I would recommend this to a friendBest Dishwasher I have ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unbelieveably quiet and washes dishes great. Best buy team did a great job installing it too.
I would recommend this to a friendBosch 800 dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. A couple of quirky Bosch features, but the machine is so quiet, and cleans really well.
I would recommend this to a friend800 series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. I like the ability to control and program via the app
I would recommend this to a friendLike it pretty well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Incredibly quiet. Doesn't dry as well as I expected
I would recommend this to a friendBosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the third rack. Love my Bosch dishwasher. Worth a little extra $$$
I would recommend this to a friendDishwasher magic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. We have hard water, the crystal feature dries glasses clear. First time EVER for us.
I would recommend this to a friendDirect replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our 800 series that started leaking.
I would recommend this to a friendBosch 800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very quiet and cleans well. We didn't think we needed the third drawer but now end up using it all the time!
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished it dried better. & a little easier to operate.
No, I would not recommend this to a friendMy 2nd Bosh dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Bosh dishwashers for years top notch cleaning and drying they are very durable and last for years with no problems
I would recommend this to a frienda dream love it, love it…!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and how is work it!!! super quiete very modern
I would recommend this to a friendworth the upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher, love it and highly recommend. Have had Samsung in the past and so happy we upgraded.
I would recommend this to a friendabsolute garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im on my second $1300 800 series. The first was sopping wet at end of cycle and didnt clean. Thinking it was a fluke based on positive rave reviews from others, best buy switched it out for another one. Same problem. i mean this dishwasher is SO BAD i am handwashing dishes. Glasses are cloudy and smeared and when i open the door at the end of the extremely long cycle (over 4 hours) there is SO MUCH WATER INSIDE, it SPLASHES OUT ONTO THE FLOOR and i have to get on my hands and knees to mop it up! this is "crystal dry" ? This is the 2024 model. Whatever they did to it, they ruined it. I have never in my life met such an awful dishwasher and i've had many. and for the PRICE! Now for this second one, as bad as the first, they are sending repair person out. if i had to wait around for repairmen i should have stuck with my old builders grade frigidaire which actually cleaned great.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JaneL, thank you for sharing your review. We apologize if your experience with your Bosch dishwasher has not met your expectations. Your feedback is highly appreciated as we strive to continuously improve. Our dishwashers utilize an energy-efficient condensation drying system called PureDry™. To learn more about this process and access tips to maximize drying results, we invite you to visit the following link: https://tinyurl.com/yr85akdw. If you need product support, please don't hesitate to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you once again for your feedback.
800 series dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are very disappointed in this unit. the WiFi download does not work. stacking dishes in a real issue, small cereal bowls are out of the question. does not dry well. can't get in touch with Bosch to get information. would not buy another Bosch product. what ever crystal dry is, is a mystery. after cycle is finished the inside of the tub is still wet?
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about your experience. Our team would be happy to troubleshoot HomeConnect and the poor drying results you are experiencing. Connect with the Bosch team at 800-944-2904 or [email protected].
