Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
Only the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding install team and a great product. They came in time
I would recommend this to a friendthe best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best dishwasher I have ever had. I don't need to prewash. It is just a perfect dishwasher."
I would recommend this to a friendLove this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking dishwasher. Cleans brilliantly and extremely quiet.
I would recommend this to a friendBosch 800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, like the options via the app, doesn't seem to dry any better than the last Bosch (12yo)
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and dry funtion better than before the machine,
I would recommend this to a friendLove this brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when running. Best Buy delivered and installed just a few days after purchase.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent services. Would recommend
I would recommend this to a friendDiahwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever. Little to no noise. Works well.
I would recommend this to a friend
Great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher will recommend it to anyone who wants something that good and last
I would recommend this to a friendInternet issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took more than 6 weeks after delivery to finally be able to pair this machine with its phone app. Not all features can be found on the control panel. Stay away from Internet connected devices. Pros - extremely quiet operation Cons - items on top 2 racks do not dry completely
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Joe23, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns on the operation of your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Best ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Bosch dishwasher, cleans great, spacious and best of all quiet.
No, I would not recommend this to a friendOpen box equals trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally tried a boshe and it’s not all they say Bought this an open box and Best Buy claims to check that the open box isn’t damaged when returned. I installed it and never got one cycle out of it. Alarmed immediately at install. Had a broken mother board and cost 300$ and a broken flow sensor. The tubing wasn’t connected inside the unit. Best Buy is my standing behind there open box they are aweful. Least they could do is send me credit for the amount of trouble I’m going through with a unit
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KellyN, thank you for taking the time to submit this review. We apologize for your experience and for any inconvenience. As part of our initiative to continuously improve our products, our service and the overall customer experience we have forwarded your feedback to the appropriate department. Your input is invaluable and we appreciate you reaching out. Please feel free to call our Bosch Customer Care team at 1-800-944-2904 for real-time support. Thank you.
Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So (extra) quiet, and clean. I love the stainless bottom, where others are plastic. Impressed.
I would recommend this to a friendAlmost completely silent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient. It looks great and the interior is highly functional.
I would recommend this to a friendVery Small Cutlery Basket and Poor Drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher cleans fine, but drying is far from good. The door has to stand open for 30 - 60 minutes with steam coming out to get the dishes dry. However, the worst thing about this dishwasher is the tiny cutlery basket for holding forks, spoons, etc. Our very old Bosch dishwasher had a much superior larger basket. Whoever did the design on this, especially the small cutlery basket, should be fired. Bosch should send all purchasers a new larger basket for free.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GaryC, we are sorry to hear that you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Bosch - 800 Series DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Second Bosch dishwasher and they never have disappointed.
I would recommend this to a friendGreat experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much Better experience than the kitchenaid dishwasher. Cleans and drys very well. Good organizing space
I would recommend this to a friendBest ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You do not hear it running. The dishes and pots are spotless
I would recommend this to a friendI got what i paid for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i care about are clean dishes and a quiet machine. It did both wonderfully
I would recommend this to a friendThe Silent Knight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. We named it the Silent Knight. If it didn't have a light you'd never know it was on.
I would recommend this to a friend
