Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
Glad I purchased this Bosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking, cleans thoroughly, very quiet, crystal dry feature works well,
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this dishwasher. It is quiet and does a good job cleaning dishes.
I would recommend this to a friendDesigner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design, ease of use and great choices for function.
I would recommend this to a friendWill not purchase another Bosch product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of purchase, the Bosch 800 series was one of the top of the line dishwashers. The door feels cheap and flimsy. It flexes side to side. The top 3rd rack will frequently obtain an odor and we have to clean with a cleaning product every 3 to 4 dishwasher runs (we run our dishwasher daily). The touch buttons are okay at best and the whole unit doesn’t feel like it will last us years. The adjustment legs are plastic and get damaged easily upon adjustment. We had our unit “professionally” installed by a Best Buy provided installer who damaged the legs, did not install all the screws, did not properly connect the discharge hose, and took parts upon leaving, requiring me to have then return with the parts. The unit is amazingly quiet and cleans well, but that will not be enough for me to purchase another Bosch product unless improvements are made.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AllanB, thank you for your review. We apologize for any disappointment you may have encountered with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
ligght
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning but should have a 'done' light available
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great!! good price, easy to use, nice app for machine, works w alexa
I would recommend this to a friendAmazingly Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet I forget its on! The dishes come out immaculate.
I would recommend this to a friendPremium Dish Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does a fantastic job and is very quiet, I can’t tell it’s running.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product work good and very quiet. Exactly what I was looking for.
I would recommend this to a friendLove my dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our be was Bosch dishwasher! It runs quite and cleans the dishes great!
I would recommend this to a friendA Quiet and Powerful Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A powerful and quiet dishwasher that is among the best I've ever used.
I would recommend this to a friendD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great¡!!¡@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDefective product, bad service - not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this dishwasher as it is a Consumer Reports recommended model, but the unit is defective. It shows an E31 error message, which I am told is a malfunctioning heat pump. This is disappointing for a brand new machine. I will give Bosch credit for friendly telephone customer service reps, but not for much else. They use a service contractor in my area, and the contractor was unwilling to try to come when I am available, so I have to work with their schedule, which means a week before they can repair the unit (if it can be repaired), The first thing the contractor did was to inform me that if the problem was not a manufacturing defect I would be responsible for the cost of the service call, and the email from Bosch states I have a "credit" toward the repair, not that it will be covered in full, which leaves me wondering they will try to get out of paying. I would return the unit to Best Buy, but I paid my handyman to install the unit as part of a larger kitchen project and I would be out the cost of the installation. Based on this experience I recommend neither this dishwasher, nor Bosch.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JosephW, thank you for your review regarding your dishwasher. We are sorry to hear that it has stopped working and apologize for any inconvenience this may have caused. We understand that it can be frustrating when an appliance is in need of repairs, but we trust that our authorized service technician will be able to restore your dishwasher to full operation. If you have any questions regarding your warranty or anything else, please do not hesitate to contact our Customer Support team at 1-800-944-2904. We appreciate your patronage and hope to continue serving you in the future. Thank you once again for providing us with your feedback.
Great Dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month and love it! It is super quiet!
I would recommend this to a friendGREATEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does a great and is soooooo quiet. old machine was very loud.
I would recommend this to a friendMight look at something else at this price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far but not the greatest setup inside. Small utensil holder
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RobertL! Thanks for sharing your review of your Bosch dishwasher. Your feedback is invaluable as we continuously strive to improve our products. For helpful loading tips, please visit: https://tinyurl.com/22x4n376. If you have questions or need assistance, please feel free to contact our customer support team at 1-800-944-2904 or [email protected]. Thank you for choosing Bosch!
Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dishwasher. Does a great job on dishes.
I would recommend this to a friendA good dishwasher at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the dishwasher and seems to work as advertised,quite and cleans great
I would recommend this to a friendRun Silent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Job washing dishes and is so quiet you forget it's running.
I would recommend this to a friendBosch 800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great! The installers were also great.
I would recommend this to a friend
