Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
Bosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice dishwasher. I have had other Bosch dishwashers in other homes and i wouldn't have anything else.
I would recommend this to a friendBosch 800 Series 24" Smart Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher won't disappoint. Works great and is super quiet. The crystal dry option is a game changer.
I would recommend this to a friendGreat Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest appliance purchase ever. I got the dishwasher I wanted at a competitive price and had it installed in 3 days.
I would recommend this to a friendNot particularly special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put in the knives and forks on the top row seems like an unnecessary extra effort rather than simply putting them in the basket like nearly all dishwashers. It definitely doesn’t wash them any better. The ultra drying benefit seems unnoticeable. Overall, I don’t think the machines anything special. It’s overly and unnecessarily complicated and sometimes requires you to use the app on your phone rather than simply pressing buttons. Cleaning process takes hours.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DanT, thank you for your review. We sincerely apologize for any disappointment or difficulties you may be having with this appliance and for any inconvenience it has caused. Your feedback is very important to us, and we will forward it to our product design team for their careful consideration. If you have any further questions or concerns, please call our Customer Support team at 1-800-944-2904. Thank you.
So quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet, I know it’s running by the light on the front. The smart features are a great addition.
I would recommend this to a friendBest dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is by far the best one I've ever used. It's quiet, spacious and actually cleans all of my dishes very well!
I would recommend this to a friendQuiet and dries plasticware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Very quiet, and it dries plastic items very well! Couldn’t be happier.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase... super quiet and does a good job getting the dishes done.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished it dried better. & a little easier to operate.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in Oct 23 as a replacement for our 20-year old Maytag. AS a replacement it is pathetic. We had to call a technician out to investigate why it simply re-arranges the food debris around the items. He explained that you MUST use rinse aid, especially with Bosch machines, and you MUST use dishwasher cleaner every two weeks. What an improvement on our Maytag, where we never used either additional product! In addition, the handle fell of the top rack in week one, and I can't get it to stay on. Also, pouring rinse-aid into the dispenser is a nightmare, because you are not supposed to get the rinse-aid in the machine directly, otherwise the water foams, and does not wash ( not that we would notice). The Bosch design ensures that most of the rinse-aid will miss the dispenser and overflow around the tub. I'm also confused by the way the controls frequently light up in a random sequence, even though I only ever select the 'Heavy' sequence, and no amount of button pushing will change the lights. You just have to stand there until the machine goes back to the 'power off' mode, and start again.In sum, a waste of money
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JohnF, thanks for your review. We're truly sorry to hear this has been your experience. Your feedback is very important to us and greatly appreciated. It will be shared with the appropriate groups as we're committed to continuously improving our products, services, and the overall customer experience. If product support is needed, please contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you.
Bosch 800 dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. A couple of quirky Bosch features, but the machine is so quiet, and cleans really well.
I would recommend this to a friendBosch 800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very quiet and cleans well. We didn't think we needed the third drawer but now end up using it all the time!
I would recommend this to a friendLike it pretty well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Incredibly quiet. Doesn't dry as well as I expected
I would recommend this to a friendBest Dishwasher I have ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unbelieveably quiet and washes dishes great. Best buy team did a great job installing it too.
I would recommend this to a friendDefinitely didn’t live up to the hype.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review. Opening and enclosing the door screws are coming off of the thing. It doesn’t really even wash as well as the one that I had that was 15 years old.  definitely not a high-end product in anyway.  I would steer clear of this product and just go for something less expensive that works just as well.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MrRamsey, thank you for taking the time to write a review. We are sorry to hear that you are experiencing difficulties with your dishwasher and we apologize for any inconvenience this has caused. For real-time troubleshooting and assistance, please call our Bosch Customer Support team at 1-800-944-2904. We appreciate your feedback and thank you for choosing Bosch.
My 2nd Bosh dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Bosh dishwashers for years top notch cleaning and drying they are very durable and last for years with no problems
I would recommend this to a friendI love the dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A queen very well it drives very good and it’s very quiet. I love it. I will recommend it.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! Very quiet and does a great job cleaning.
I would recommend this to a friendDishwasher magic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. We have hard water, the crystal feature dries glasses clear. First time EVER for us.
I would recommend this to a friendworth the upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher, love it and highly recommend. Have had Samsung in the past and so happy we upgraded.
I would recommend this to a friend
