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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 121 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Dry Quality

    Rating 4.8 out of 5 stars

  • Cycle Options

    Rating 4.9 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 800 Series dishwasher's exceptional cleaning performance and quiet operation. They also appreciate the added convenience and capacity provided by the third rack. Positive feedback highlights the effective CrystalDry technology and the dishwasher's robust build quality. Overall, the dishwasher receives high praise for its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 121 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product l, love the way the machine looks and works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher that I’ve owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! Super quiet and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been happy with the Bosch dishwasher so far. Good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not about the product. This is related to Best Buy’s Total Care warranty purchased with this product. Wait time to schedule an appointment took 2 days, multiple “chats” and finally acquired an appointment. The technician arrived, diagnosed the problem and ordered the part. Best Buy then cancelled the part and completed appointment due to an error on their end. After hours on the phone to resolve was informed that I would need to be recharged for another service to re-diagnose/start the process over. The customer service “policy” as stated by the representative is terrible and illogical. I would not purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washy-dishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dishwasher! The glassware in actually spot free! Paid a bit more for the tall tub, but well worth it! And the dry cycle best we ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I have ever had. Always buy a high end dishwasher but this beats them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product … highly recommended product for use …

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher ever, cleans dishes excellent, easy to install and all around great dishwasher!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement with the remote start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great dishwasher, wish the remote start had a option permanent toggle the feature on . Currently you need to press the remote start within 4 seconds of opening the door. After reading manual is to prevent children using the dishwasher within 4 seconds.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Sosa, thanks for your review of model #SHEM78ZH5N. Your feedback is greatly appreciated and will be shared with the appropriate teams for further consideration. We're committed to continually improving Bosch products, and your input is essential to this process. If product support is needed, please feel free to contact Customer Care for real-time assistance. Thank you for choosing Bosch! BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Bosch 800 Series Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!! Remote setup on door panel just took me a little bit longer to program.

    I would recommend this to a friend
  • Pros mentioned:
    Crystaldry

    Rated 5 out of 5 stars

    Good washer finally available after 10 mo. search!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dishwasher, attractive appearance and functions well. Like the CrystalDry feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is the best one I ever had. I have been enjoying it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous! Absolutely silent….short cycle terrific…only 1 hour. Dishes immaculate when cycle finished.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Bosch dishwasher review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the cleaning, but they changed the way the racks align. Our previous Bosch had better rack configuration. Could fit more dished in our old Bosch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, everything is super dry and clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Very good dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher. Available for delivery in just a couple of days. Installers did a very good job installing the new appliance and removing the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    ARZ 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISH WASHER IS EXTREMELY QUITE, DOES A GREAT JOB OVERALL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washes well with shortcomings

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher does a good job washing dishes. Unfortunately, two of its most prominent features are substandard. The is a smart dishwasher. It's Wi-Fi enabled and works with an app. In order for it to work, you need to enable remote access from the dishwasher. But if you do so much as open the door, remote access is disabled. In other words, to use it remotely, you need to press a button on the dishwasher each time. If somebody opens the dishwasher to put an extra fork in, and closes the door, it's no longer enabled for remote access. Not only is remote access disabled, the dishwasher doesn't restart like other brands when the door is closed after opening it mid-cycle. So if somebody adds a fork and doesn't know to press two buttons before closing the door, not only is remote access turned off, but you need it the most because the dishwasher won't resume. The other problem is noise. Bosch advertises it as quiet. It's incredibly noisy. Before, I had an Asko and it was incredibly quiet. Companies cheat by measuring the sound of the dishwasher while running without any dishes in it. Once you load up the dishwasher, this becomes way too loud. It's possible that the motor is measurably quieter than my old one, meaning you won't hear the motor in either one but can see the difference with a meter. In the real world, nobody cares how quiet a dishwasher is when run without dishes. This one is not well insulated. If you want a dishwasher that does a great job, you don't mind the noise, and you don't care that the automation features are impractical, get a Bosch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the gentleman that installed was on time, very polite and cleaned up the area before he left. Please thank him again for the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To of the line...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Cadillac version of dishwashers...probably not your average home dishwasher...top of the line...

    I would recommend this to a friend
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