Customer Ratings & Reviews
- Model:
- SHP9PCM5N
- SKU:
- 6543003
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Benchmark Series 24" Top Control Smart Built-In Tub Dishwasher operates at a very quiet noise level and delivers excellent cleaning performance. Many appreciate the quality build and interior lighting features, as well as the effectiveness of the water softener. However, some customers have expressed concerns regarding the rack quality and long cycle times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher very quiet and does a excellent job cleaning the dishes
I would recommend this to a friend Your next dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! So quiet you don’t even know it’s in. Love the display light on door showing time remaining. Dishes come out squeaky clean and dry.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Some great, some bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MIxed bag - quietest dishwasher I have ever owned. Crystal dry is a great feature. The design of the bottom is awful. We have thick plates. We wind up having to run the dishes 50% more than we used to
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MarkT, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
- Cons mentioned:Rack quality
Very disappointed, will not buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has more capacity that I expected, although tall cups and glasses must go on the bottom rack and there's no way to anchor them so they don't jostle. One star off for not providing the promised test strip for hard water. Another star off for forcing me to download and use an app to use a timer for when it starts. Just what I don't need: another app. I really loved that manual feature on my last dishwasher. Also no light telling us when the dishes are clean, which is useful for others in the household to know and unload the dishwasher. Maybe this is on the app but does that mean everyone in the household needs the app? My mom in the dishwash unloader and she barely used her cell phone. 3rd star off for drying capability, stuff is not dry and I'm not able to use it for some things because water settles and leaves rust marks. WOULD NOT PURCHASE THIS AGAIN, my last dishwasher was just as quiet and cost a lot less. Oh - and I don't understand the cycle options, way too complicated.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi gwenb, thanks for your review. We apologize for any disappointment or inconvenience you have experienced. At Bosch our goal is to provide reliable and high-quality appliances, and we regret that this dishwasher has fallen short of your expectations. We appreciate your feedback, as it helps us identify areas for improvement. If you have any further concerns or need assistance, please don't hesitate to contact our customer care team at 1-800-944-2904 or [email protected]. Thank you for reaching out.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered Bosch after lots of research. Very disappointed- silver holder very very small - silverware doesn’t always get clean - difficult to arrange dishes/glasses odd configuration
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KathyT, thanks for your review. We're very sorry to hear about your disappointment. Our goal is to provide our customers with a positive product experience, and we regret not meeting your expectations. Your feedback is important to us and will be shared with the appropriate groups as Bosch is committed to continuously improving our products, services, and the overall customer experience. Feel free to contact our customer care team at 1-800-944-2904 for real-time product support if needed. Thank you.
Top shelf not tall enough
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher, but I wish I had chosen one without that top tray. It significantly reduces the space on the top drawer and everything must be short to place up there. Makes it hard to wash cups.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your feedback! We’re thrilled to hear that you love your Bosch dishwasher overall. We understand your frustration with the 3rd tray limiting space on the upper rack. To create more vertical space for taller cups, you can adjust the upper rack for added flexibility. For detailed instructions, please refer to the Use & Care manual on the Bosch website. If you have any questions or would like tips for maximizing space, feel free to reach out to us at 1-800-944-2904 or [email protected]. Your insights are valuable, and we truly appreciate you sharing your experience!
Great Purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a great machine. Takes a little time to figure out how to use, but the dishes, silverware, and glassware are spotless.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Great Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Quiet. Cleans great. Love the app to see Dishwasher status.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet and excellent dish cleaning!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Barely noticeable when it is running. The sanitation mode is great for households with infants and toddlers!
I would recommend this to a friend Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does such a great job and don't even hear it run!!
I would recommend this to a friend- Pros mentioned:Noise level
Silent Night
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a real joy. The organization is perfect, making it easy to load and unload. Best of all, you can hardly hear it running. I think that our breathing is actually louder. Very pleased with it!
I would recommend this to a friend - Pros mentioned:Noise level
Best dishwasher I've owned, exceptionally versatil
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher.. can't hear it running at all except when it drains. Tons of options to customize each wash to the load you've got. There is even a wine glass option. Best dishwasher I've ever had!
I would recommend this to a friend - Pros mentioned:Noise level
Bosch 24 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased,love how quiet it is….would highly recommend
I would recommend this to a friend - Pros mentioned:Noise level
CR Top Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Quiet Dishwasher. (Consumer Reports Top Recommend).
I would recommend this to a friend - Pros mentioned:Noise level
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet. The storage is roomy. The sleek design accents any kitchen.
I would recommend this to a friend - Pros mentioned:Noise level
Took long time to get the correct one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quietest dishwasher ever. Handles very full loads easily.
I would recommend this to a friend Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. Very quiet and cleans amazingly.
I would recommend this to a friend- Pros mentioned:Noise level
Top Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch. Simply the best dishwasher. Well thought out. Extremely quiet running. Tons of adaptability and functionality. Very happy woth purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Great product. Dishes were never this clean before. Love the remote control capabilities as well as washing options. Definitely recommend it.
I would recommend this to a friend - Pros mentioned:Noise level
Sooooo quiet!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet, I have to look at the lights on the front panel to see if it is on. It also cleans and drys better than my previous unit.
I would recommend this to a friend
