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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 707 reviews

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93%
would recommend
to a friend

Customers are saying

Customers commend the SoundSport™ In-Ear Headphones for their sound quality, comfortable fit, and water resistance, making them ideal for workouts. However, some users find the price to be high and express concerns about the bass response and volume levels. A few also reported issues with the microphone and battery life. Overall, the positive feedback on comfort and sound quality outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 707 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best stay in your earbuds for active people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly thes best earbuds I've found online. I usually get the shure earbuds 200 series for the noise isolation and the sound quality. But they tend to have a too long cord, the ear buds stay in ok but they usually wear down where the cord and the earbud meet. I couldn't be happier the cord is durable the sound great but not noise isolating but these stay in your ears sweating and moving. Best deal I could find was on Best Buy online. Shipped fast and in excellent packaging. Wanted to stay away from Amazon because of poor experience from their warehouse.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great! Specially if you are doing physical activities, they stay in place pretty much any exercise you do while still having a great sound system; as Bose always delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is real good for working out, they stay where they supposed to. Sounds is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundsport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality..and noise reduction...i am enjoying this soundsport.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Great set of headphones for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Bluetooth set for running but was getting tired of battery issues. I've had other Bose, BlueJay, and Beats headsets in the past. These Bose are by far the most comfortable for my running activity. I run about 20-30 miles a week and they do not fall out or have any issues with sweat or rain. If I had to pick something negative its the lack of being able to skip songs and price. On other Bose headsets a double click of the up or down will skip or go back a song. These do not have that feature. Sounds is awesome, fit is outstanding, price is a bit high but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Water resistance
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Use Them Daily - Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. They sound great, and you're not stuck constantly trying to adjust them. Whether running, studying, or talking on the phone - they just work. Highly recommend these headphones if you're active. Bass notes aren't perfect, but overall great sound quality. Sweat doesn't interfere with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Price

    Rated 3 out of 5 stars

    Con's/Pros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy and tried these out after an hour. The con's the sounds were amazingly clear and wonderful for symphony music, but trying this out with club music or rnb music or DJ remixes not so great. CONS:The column level had to be high and there's barely any Bass in the music its as if they've been normalized so my mp3 player can equalize and normalize sounds as it is. If your music is Bass thumping like club music this isn't for you, However if your a person who likes to hear every detail in the music (Crisp clear)then this might be for you. The price is too expe dive for just great sounding ear buds with no bass..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Water resistance

    Rated 5 out of 5 stars

    Outstanding sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I have found for my use. I bought these for bicycling long distances. Requirements include not completely insulating me from environmental sounds like upcoming traffic or horns, staying on my ear even when hitting speeds above 40 miles an hour down a hill, water resistance and of course good sound. Previous ear buds either stuck in the ear canal which insulated my hearing from the environment to an unsafe degree or had a behind the ear clip. The clip interfered with my glasses and helmet straps. The soft neoprene hook stays in the ear cartilage and I have never had these buds fly out of my ear which was surprising. Also, there is not a tight seal but the fit is close enough to allow me to hear outside noises yet I can listen to the music without having to turn the volume to unsafe levels. Getting caught in the rain is inevitable and so far has not impacted performance. If your needs are similar to mine, you will not be disappointed. I put my money where my mouth is and bought a pair for my daughter as well and these are not cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound, god quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife after using the same make/model for over a year. I use mine mostly every day during my workouts and they have performed flawlessly. Over the years I have struggled to find a pair of headphones that would not move while exercising or that were too "tight" that would end up hurting my ears. The soft gel cup is really comfortable an holds them in place no matter what. Sound quality is good, what you would expect to get from Bose. I am not an expert and other people will contend that other brands deliver better sound quality, which might be true but at least for me these are the best sports headphones I have tried. My only complain about them is that sometimes after heavy exercise and sweating the control buttons won't work, after drying them out, they are back into working order. This is the only reason I am not giving them 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit and great sound quality. Light weight and does not irritate your ears. Was looking for headphones that did not fall out while exercising and these work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of Bose equipment. Long story shorter, this is my 4th pair of these headphones. I absolutely love how the ear buds stay in my ear, even if my ipod wiggles its way out of my pockets. The engineering of the soft rubber headphone is placed in the cartilage of you ear and stays put. Good sound, but could use a little more bass. Bad part Eventually the cords will fray and show the wire, if heavily used. Regardless if its waterproof/water resistant, sweating heavy or rain will render the volume controls on the cord useless. I use these headphones alot when working out and during motorcycle riding. I hope they eventually make thicker cords for people who have more active lifestyles. Get the insurance best buy offers if you know that you are hard on your headphones. You will probably need it. The insurance has saved me money before. These headphones are not cheap. Being able to return them no questions asked, saved me money in the long run!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't stay in my ears at all. only used them 3 or 4 times. The coating on the wire split and the wires are exposed. poor design and poor construction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great headphones, but should be half the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great- durable rubber construction, great sound quality, stays in place during active sporting, but this is simply too much to pay for headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Really great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to find a good set of earphones for running/working out. These definitely hit the mark. I have small ears so I like that there are 3 different sized buds and the smallest ones work really well for me. They are comfortable and I can run for hours without even noticing they are in as they cause no pain. I recently used them in a half marathon and didn't have any problems. Only down fall is I can’t use the volume controls on the earphones since I don’t have an iPhone. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Superb piece of craftsmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose delivers all the time. Your search for best earphones ends here. The quality is top notch. Let me chalk out the pros and cons according to me.. Pros 1. Ear tips are just superb. It just stays once you put it in your ear. If you are a sports person and like to listen to music while workout this is it. 2. It produces all the beats so clearly and accurately is just mind blowing. 3. comes with three ear buds(all in ear does) 4.Build quality is too good, and wire doesn't tangle. 5. sports variant comes with a pouch and an extension cord. cons 1.slightly expensive (1 start deduction for it)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Most comfortable and never fall out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable in-ear headphones ever. I wear them for about 8-10 hours everyday and I don't feel any discomfort. And they never fall out! Even if I drop my phone while running (which happens to me way too often), these ear phones still stay in. Now there might be other headphones out there with better sound quality in this price range. But for me comfort is most important. And the sound quality of these headphones is still great, if not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great; nice and snug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually run 15 miles a week and received the Bose in ear headphones for my birthday. Before them I was using a cheap off the wall pair. First, these sound great; deep, strong bass, nice clear mids and highs. Second, they stay in my ear with no problems at all and are very comfortable. I use the medium size ear piece, which works good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant about spending so much on headphones, but I'm so glad I did. These phones do not fall off when I'm running. They are also not too loud that you can't hear your surroundings. Overall I'm a very happy camper, and I would recommend these phones to anyone looking for some quality, comfortable, and stylish headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Most comfortable earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used earbuds from Shure to the freebees on airlines. These are easy to put into the ear and stay put while sleeping or during workouts. I have purchased a second pair for my wife. They are the only ones she will wear! The sound is very good for the price range they are in. Want better bass, move up to the Boise noise cancelling earbuds or spend a lot more for professional earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Very Comfortable & Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as earbuds go, these have the best sound out of any that I've tried. I don't think it's as good as a real, over-the-ear headphone, but I wasn't expecting that with an earbud. What I'm really impressed with by these is how comfortable they are and how well they stay in your ears. I've actually forgotten that I've had these on! My only other comment is that they are pricey for an earbud, but overall I've been happy with the fit and performance.

    I would recommend this to a friend
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