Customer Ratings & Reviews
- Model:
- 100907
- |
- SKU:
- 6427193
Customer reviews
Rating 4 out of 5 stars with 219 reviews
(219 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers regard the Treadmill 7's build quality and incline features very positively, with many praising its sturdy construction and smooth incline operation. However, the software and interface received considerable criticism for being unreliable and slow, impacting the overall user experience. Some users also experienced issues with the console and tablet functionality. Despite these drawbacks, the treadmill's quiet operation and ease of assembly were frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Assembly, InclineCons mentioned:Interface
Rated 4 out of 5 stars
Great Hardware Bad Software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great machine and quite. Replaced my Bowflex Series 3 treadmill after using it for 14 years, it was still working except the incline. I am a big Bowflex fan but this machine's software let me down. I use this machine almost daily for couple of miles for walking or running. I usually watch Netflix or Prime while on treadmill but sometimes with Apple Fitness+ to push myself. Software of the machine and subscription is very bad and not worth the price even for entertainment since machine as a very nice tablet/phone holder. **Machine** *Pros* - Treadmill is very stable and well built - Incline works well - Super easy to assemble - Easy to move within the room - Tablet/Phone holder that works - Charging port - Comes with heart rate monitor which is super accurate (matches my Apple Watch) *Cons* - Doesn't connect to Apple Fitness (Bowflex please fix this) - Doesn't connect to iFit (much better auto control outdoor workouts) *Software & Subscription* *Pros* - Auto incline with the free Zion workout is good, just set the speed and let the machine control the incline while watching a TV show *Cons* - Super slow and laggy interface - Sometimes hangs and needs restart - Built in workouts are ok quality and should have been included with the treadmill - Bowflex should shutdown instructor workouts and partner with iFit or Apple. Subscription is expensive, they should charge something like $1.99 for just computer generated workout and outdoor auto inline ones. - Access to Netflix and Prime should be free - Sometime get error messages like not connected to wifi, super annoying Overall it is good value for the price, since the machine is great, software needs a total rewrite.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - It's wonderful to hear that you are enjoying your Treadmill 7! We're sorry to hear that you've had some trouble with the display and we want to make sure that you are up and running smoothly! Please reach out to our Customer Care team so that we can help. Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7 AM to 4 PM PST. - Bowflex Team
- Cons mentioned:Software
Rated 4 out of 5 stars
Finally a treadmill for my own
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So last year I decided to get my wife and I a treadmill to use all year round, even tho I work for FedEx sounds crazy to want to run after work… lol but the run quality on the treadmill is great! They did drop off the treadmill but did have a problem bringing it to the location in my house…( don’t know if I should contact best but about what happened) but the treadmill runs great the software is decent a bit buggy… it does shut off once in a while but it is intuitive and fun. Love how it connects with the jrny app and syncs data to my Apple Watch.
I would recommend this to a friend Rated 4 out of 5 stars
New habit !
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I love my Bowflex especially its ability to fold and not take up more space than needed. It’s become my habit and I like that!
I would recommend this to a friendRated 4 out of 5 stars
Sturdy, good cushioning, program is annoying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this purchase because the treadmill has good cushioning and is sturdy as well as a nice (large) belt. The reason for 4 (not 5) stars is that you cannot just start the treadmill--you have to navigate through the console to a program, even if you want to select manual, and then even once you have selected manual, you have to pick a 'location' that you will watch on the screen, even if you intend to use your own tablet and this takes time and does not add value in my view. I am using Zwift with the treadmill (with a run pod not direct connect) and so do not need or use the treadmill's built in programs. The incline works well thus far. It is a large and very heavy treadmill, but once it is assembled, it is easy to move because it has wheels and can easily be pivoted and rolled elsewhere. Overall, I am satisfied, but with a few minor annoyances.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate your feedback and business! We are happy to hear you are enjoying your Bowflex Treadmill 7 and its features! Wishing you the best on your fitness journey! - Bowflex Team
Rated 4 out of 5 stars
Good treadmill but smart features are locked
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good treadmill. The motor is very silent and has many programs. The only downside is Netflix requires a subscription from Bowflex as well to run.
No, I would not recommend this to a friend- Pros mentioned:Assembly, Build quality
Rated 5 out of 5 stars
Very Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and very well made. Look forward to my workouts everyday. Easy to assemble took like an hour. Highly recommend anyone who is interested in a very good treadmill to give this one a try.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there! Working out is not always easy, and we're super happy that the Bowflex Treadmill 7 has made you look forward to your workouts. We are also glad you found it easy to assemble! Assembly is definitely a concern for a lot of customers, and we want the experience to go as smoothly as possible. If there is anything else you need, please feel free to reach out to our Customer Care Team at (800) 605-3369, Monday – Friday from 6am to 5pm PST, and we will be happy to assist you! - Bowflex Team
- Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy so get help. Easy to install took me about 20 mins. Great quality and I was very impressed with the speed….. THIS THING IS FAST !!!
I would recommend this to a friend Rated 5 out of 5 stars
Great treadmill!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This treadmill is great! Very sturdy so far. We have used it every day for a week with multiple users. My husband put it together (I helped hold a few parts). It took about 2 hours. He said it wasn’t too difficult. It’s not as sturdy as a gym treadmill but to use in the home it has been good. The treadmill is large and we had to make sure it is in a spot in the basement with the higher ceiling. We did make the JRNY account but are using the treadmill on the manual setting as we both like to watch TV or listen to music on our own. We plan on cancelling it. The treadmill also hooks up to your WI-FI. You have to log in to your account to use it (be aware that you can’t just jump on and start running). It logs your workouts and calories burned. So far we are really enjoying it. If I remember I will update my review in a few months.
I would recommend this to a friendRated 5 out of 5 stars
GREAT TREADMILL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t find any YouTube videos or reviews (except on Best Buy site) on this treadmill. When I called Bowflex customer support they didn’t really know anything about the treadmill (BXT7). Only thing Bowflex customer support could tell me was it is only sold at retail stores and it’s new. I really like it! It’s very quite. The JRNY app is easy to use. I don’t have any negative thing to say about it. Happy walking or running!
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hello! Thank you so much for your much valued feedback on our Bowflex Treadmill 7. -Bowflex Team
Rated 5 out of 5 stars
Love it so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to get in shape and loose all the fat I got due to me being at home all the time. So far I have not lost any pounds, because I only did the introduction. So this review is based on my first 20 min of working out. So far so good. Oh and this is really easy to assemble, so don’t worry about paying 250+ to have it assembled... just do it your self and think is your pre workout. Will update after completing my first 20 hours:)
I would recommend this to a friend- Pros mentioned:Incline
Rated 5 out of 5 stars
Mikes review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Treadmill is awesome I love the ratio of the incline as well as the size of the treadmill. It’s really gym quality.
I would recommend this to a friend Rated 5 out of 5 stars
Bowflex Treadmill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super power.. Great Treadmill works great smooth running no noise at all it has a Incliner which is good. Also Very good looking machine and My wife love it.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey! It's awesome that you and your wife are loving running on your Bowflex Treadmill 7! We design it to operate quietly so you are able to enjoy your workout without noise disruption, and are happy that this has been the case for you. If there is anything else you need, please feel free to reach out to our Customer Care Team at (800) 605-3369, Monday – Friday from 6am to 5pm PST. - Bowflex Team
Rated 5 out of 5 stars
Solid treadmill.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes about two hours or so to setup, albeit relatively easy. Box was very heavy and big careful when lifting certain parts.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hello- I am happy that your set up to your Bowflex Treadmill 7 was relatively easy! We appreciate your much valued feedback. -Bowflex Team
Rated 1 out of 5 stars
Please have sent for repair.. my machines faulty!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m calling the company on Monday..my machine randomly turns off in middle of my workout and won’t turn back on unless I unplug and plug it back in... doesn’t allow me to log into my account I can’t use any Bluetooth accessories unless I am logged into an account.... Heart rate monitor included doesn’t connect or work.. etc! Very disappointed.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there! We sincerely apologize for any issues you are having with your Bowflex Treadmill 7, and want to ensure we get you back up and running as soon as possible! Our Customer Care Team can be reached at (800) 605-3369, Monday-Friday, 6 AM to 5 PM and Saturday from 7 AM to 4 PM PST. You can also chat with us at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. - Bowflex Team
Rated 5 out of 5 stars
Bowflex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product n easy to use! Love the many options available
I would recommend this to a friendRated 5 out of 5 stars
Bowflex treadmill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to put together. Took me like hour. Great.
I would recommend this to a friendRated 1 out of 5 stars
Bow flex Treadmill doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but it doesn’t work. Monitor doesn’t come on and tread doesn’t move. Now I have to wait for a new monitor or one that works. Save your money
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! Thank you for your feedback! We appreciate you. We are sorry for the inconveniences on your Bowflex Treadmill 7 please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. Thank you! - Bowflex Team
- Pros mentioned:Assembly, Incline, Speed
Rated 4 out of 5 stars
Bowflex T7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The treadmill requires WiiFii and journey subscription for operation. Journey is free for the first year. The treadmill is composed of mostly plastic which lead me to question durability. The operation is smooth in its functionality. It hits high speeds and incline is smooth although both are a tad delayed when prompted. There are wheels for movement. Assembly is easy.
No, I would not recommend this to a friend - Pros mentioned:Build qualityCons mentioned:Interface
Rated 4 out of 5 stars
Worth The Money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my machine, so far no issues. Easy setup and build. Best investment ive made. feels very strong, I am 5'9 345 lbs. I walk and jog on this thing with no issues and don't feel unsafe. Only thing i wish was better was the interface and the fact it makes you do an assessment before you can do manual custom workouts. No you are NOT obligated to use the "JRNY" app to use machine. I also wish there was a shut down feature instead of just hitting the off switch or unplugging from the wall. Manual says to unplug machine when not in use to prevent any surge etc and so i do but I wish within the software there was a shut down Feature like a pc instead of just hard turning it off.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi there! We're happy to hear you're loving your Bowflex Treadmill 7, and that the setup was easy for you! We take safety seriously, and are glad that you feel safe using your machine. Regarding your JRNY experience, we are sorry that it hasn't met your expectations. We value your thoughts and would love to hear any suggestions you have in further detail. To leave feedback, go to Profile>Feedback & Support within the JRNY platform. If you need any assistance using the JRNY platform, you can reach our JRNY Support Team at jrnyplatform@nautilus.com or by calling (888) 986-5528 Monday - Friday from 6 am to 5 pm PST. - Bowflex Team
- Pros mentioned:InclineCons mentioned:Screen size
Rated 4 out of 5 stars
It works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this treadmill in February. I've used it weekly and it works great, no major issues so far. My biggest complaint is the ADDITIONAL money this treadmill tries to suck out of you. This isn't a cheap treadmill, but you still have to pay a monthly fee to use 95% of the features on this treadmill. Any targeted workout programs require you to purchase the monthly subscription. It has the option for streaming services such as Netflix and Hulu which is amazing, BUT you have to purchase the JRNY monthly subscription to use the streaming service. Which for how expensive this treadmill is, it should simply allow you to use the streaming service. The screen is quite slow and takes a while to start up. The idea of paying a monthly subscription to use most of the features is confusing, Most people buy treadmills to workout in their homes and avoid monthly gym memberships. The treadmill itself is nice. It took about an hour to put together, fairly easy. The incline is great and the treadmill is sturdy. I wouldn't recommend getting this treadmill because you cant use 95% of the features that it has unless you pay a monthly subscription. If you don't mind not using the other features, then by all means go for it, it is a great treadmill.
No, I would not recommend this to a friend











