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Customer Ratings & Reviews

Your price for this item is $612.72
The comparable value price is $729.99

Customer reviews

Rating 4.6 out of 5 stars with 43 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but it does not have scanning capabilities via flatbed which is what I wanted at this price point, so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, easy set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a home office color laser printer. Comes with a set of standard yield toner. No problems with set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, very happy with the printing it produces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost, effective, reliable, easy to set up. The cost per page is very low. Easy to connect to wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer for home and/or small business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Brother Printer yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Brother HL-H8360CDW Color Laser Printer to replace my HL-3170CDW. The speed and output for the new printer is fantastic and performs way better than my previous one. Highly recommended for anyone who needs a color Laser printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does superior color prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the brilliance of the vivid color in the printed material,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Printer out there for small Home Business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great! Good quality copies and fast. Great for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Shipping. Easy Setup. Fast Printing. Print Quality pretty great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Color Laser Printer. Fast Print Speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print outs.... but it is too soon to make this Survey! You may need to email me a new survey in one year later because it may not be fair to give you any rating at this early stage of this recent purchase. The price is good, but the cartridges themselves are too expensive. I will have to find out in a year later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It prints fine so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as of yet. Prints nicely and its’ setup was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now the printer is working perfect. Very good quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT for Home Office - Needs to many AMPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO start, this review is not about this machines overall performance, as I have no idea how it "performs" when in actual use. I work from home, and my office set up is quite extensive. 4 monitors, desktop, notebook, tv. (I know this isn't a crazy setup either) All of this is shared on a standard home circuit of 15AMP wired per NC code. Home built in 2014. This printer needs 10AMPS to get started from a power off or sleep. Which means, if you are drawing 5+ amps any where else in the room, BOOM. Breaker flips. This is KNOWN issue with Brother. Their solution on the website is for a "FIRM WARE" replacement. Not a simple download and install, a complicated " w a l k y o u t h r o u g h i t" via telephone. Which, during COVID, means over TWO HOURS on the phone with tech support. So while on hold, I google'd more and found that although not recommended, replacing the 15AMP with a 20AMP may resolve this. SO faced with replacing a breaker at home and going against electrical advice, or just returning this beast, I chose to return. NOT for a standard home office. If you build a room in your home to handle massive electrical AMP usage, then this is for you. For those of us who just buy homes and leave stuff alone, not for us.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is good speed is good user friendly function

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VERY disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is described as able to connect to a wired LAN. It cannot connect to my wired LAN. Apparently, the issue is it cannot be detected by the router (a Verizon Quantum) to which the switch (Netgear GS 324) is connected. I have connected three other Brother printers, including a Brother HL-L5200DW, to this same network, without the slightest problem. Tech support at Brother is unable to help: they just say it needs to be connected "directly to the router" which, to me, says it's not a networkable printer. Not interested in connecting by WiFi.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We understand you are experiencing an issue with wired connection to the network. I'd like to help. Below is a FAQ that will help connect to the wired network.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll8360cdw_us_eu_as&faqid=faq00100489_000

      If the issue persists, our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: https://www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is used for an out reach program in our community. It is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse. Consistent and good value. Decent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I print a lot on this, great printer overall. Amazing!

    I would recommend this to a friend
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