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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 169 reviews

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75%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the brightness, easy setup, smart features, voice control, and compatibility with Google Home. However, some customers have concerns about the adhesive quality, connectivity issues, the product being expensive, the length of the strips, and the overall price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 169 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great color variety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good Smart strip light. It’s easy to install and control with the voice controller (Alexa and google)

    I would recommend this to a friend
  • Pros mentioned:
    Led lights

    Rated 4 out of 5 stars

    Led lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one yet, real good led colorful lights. Already on my tv, seems real good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought a million of these. This is far the best value and easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really brightens up a room, fun & easy to use & install.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 2 out of 5 stars

    They are bright!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my kids. They are very bright. They DO NOT stick well at all and I had to purchase a hub to connect them to Alexa. The tech is not the easiest. You can find longer ones that are easier to set up and stick better plus are less expensive. I recommend you keep looking.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, we are sorry that you are not having the best experience with our LED Light Strip.
      The Alexa devices do require an additional C by GE hub to connect our products.
      That is how the Amazon Alexa devices are designed. Please feel free to give our support team a call at 1-844-302-2943, or email us at [email protected], we'll be happy to assist.

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal on these is hard to beat. They work as intended however the app is a little fickle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In love with this light strip!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart light strip with a less than great app. The variety of colors and the dimming capabilities are outstanding. Fairly easy to set up with Google and Alexa, although if you have to reset the light strip (e.g. updating your WiFi password) - it’s a painful process. I’m hoping further firmware and/or software updates will help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great to use. Solid buy for the price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jared, we're glad to hear you're enjoying the light strip! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback!

  • Rated 4 out of 5 stars

    Super cute and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted these under our kitchen counter. My only reasons for not giving 5 stars is that they mounting tape it came with is awful. I used command strips. And I wish you should do more than one color at a time &/or have them run in a programmed pattern. My kids have cheap lights in their rooms that do that. This is just a solid color, on or off. You can dim them but that's about it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback we appreciate it and we're sorry that you had issues with the mounting tape on the strip. Please feel free to reach our support team if you have any questions or concerns at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Looking Lights Useful Anywhere!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So as usual I was browsing the Best buy website and came across these lights so I purchase them and watch the youtube video on the best way to install them underneath my counters my kitchen. I'm no electrician but it was very simple to install, just make sure you have a power supply as this particular item is an extension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I've been a Phillips Hue user for quite some time now, but I purchased C by GE product and I'm very impressed. It connects directly to your WiFi, so you don't need a hub or bridge to get started. Voice controls work perfectly with Google Assistant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bright and colorful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's room while we're all stuck at home for the long haul. He has it placed along the ceiling and this kit was preferable to another we bought because the ac cord was long enough to span from the ceiling to the outlet. I think he had some initial glitches with the app, but I think he solved them. With the Deal of the Day pricing, I am pleased with this unit.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that your son was able to sort out any initial difficulties. Thank you for taking the time to share your thoughts. We appreciate the feedback.

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights can be bright (or dim) and the C by GE app lets you change it to a wide range of colors. Very cool. The adhesive on the back of the strip is easy in installation of the strip in a uniform and good-looking manner and is holding up well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice Lights, Terrible Connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights themselves are super nice. Great colors to choose and great light and strip quality. Only thing is that it connects to a Google mini and it disconnects more times than I can stand. I usually have to end up hard resetting these lights in order for them to connect to the mini again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, thanks for the feedback we appreciate it. When issues like this happen please start with unplugging your Google Home device for 15 seconds then plug it back in. This helps with refreshing your connections. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    Awesome.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to just walk into the room and say: Google, turn bedroom on.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback we appreciate it! Please do not hesitate on contacting our support team if you have any questions or concerns at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great LED Strip with great vibrant colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to set and use. I have an Amazon Dot and it works well with that interface. The App is easy to use but sometimes disconnects while still at the location of the lights. This is NOT a problem with the light but with the app interface.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but expensive, used for kitchen cabinets. Multi colors

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review. Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Has potential, but definitely flawed product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the light strip functioning as it should, it's fine. And the setup was pretty easy using Google Home. However, when it says 'Cut to Length' this is absolutely NOT true, you can only cut at every 12'' interval. Worst of all, and this is not mentioned in the description (or I just missed it and still can't find it), the instructions in the box say that once you cut the strip, the part you cut off becomes unusable. You'd think they would have some way to 'talk' to each other and still work. Say you only need 20'' here and then 20'' in another spot...well you need to buy (2) 80" strips and plug each of them in. Ridiculous. And lastly, it does mention having a power supply, but if you're trying to have a sleek look and the outlet is not in a hidden spot, good luck. The power supply is almost the same size as a MacBook Pro.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Ryan. Thanks for your feedback and sorry that the instructions are not clear about cutting the strip. There is not a way to supply power to the part of the strip that has been cut off. We take your feedback seriously and will take it into consideration on future products. Thanks for sharing your thoughts.

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these light for my under my cabinets in my kitchen. They were very easy to set up and very easy to connect to my Google nest many different color lights if you have a preference of a color I enjoy the purple and the gold.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Phrf. Thank you for taking the time to tell us about your smooth experience with your C by GE lighting and Google device.

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrating into an existing smart home? Go with more of what you have. These work well enough but unless you buy one of the WiFi additions like the in wall switch or the sold separately hub their Bluetooth connection is spotty at best.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Patrick, we're sorry your experience with the Light Strip has been subpar; please give our support staff a call at 1-844-302-2943 for any questions, concerns, or assistance. Thanks!

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