Customer Ratings & Reviews
- Model:
- 93096441
- |
- SKU:
- 6300453
Customer reviews
Rating 2.7 out of 5 stars with 3 reviews
(3 customer reviews)to a friend
Rated 2 out of 5 stars
Good Idea, Bad Execution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are bright and offer some customization for white color. Good natural scattering on the light, it's not as shadowy as some LED's. That's really the only positive. The system is incredibly glitchy and plagued by connectivity issues. To the point of it being unusable. They work maybe 10% of the time. The smart bridge is just as unreliable. When the connection is lost you'll have to unscrew, unplug and reset everything, forget the devices and go through the entire process again. This connectivity bug has happened daily since purchase, on 4/6 bulbs I had purchased, as well as the bridge. I will be returning everything and trying a similar set up from another manufacturer.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the thoughtful and in-depth review, and we're sorry you had a negative experience overall. When troubleshooting, we try to emphasize quick and easy steps like refreshing the page, restarting the app, restoring power to the light, toggling Bluetooth, and rebooting the voice assistant. Unlinking, factory resetting, and setting everything back up from scratch is intended to be a last resort and not the go-to solution. We'd like to reassure you that we're looking to resolve connectivity issues, and our Customer Support team can be reached at at 1-844-302-2943 or [email protected]. - C by GE Customer Support
Rated 1 out of 5 stars
Anything involving the Reach is a disaster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I futzed around with this thing for hours trying to get the GE app, the Reach bridge/hub and the C-Sleep bulbs working. Finally gave up and bought a Google Mini even though I have an Alexa household. Works like a dream in that environment. I like the C by GE bulbs. Don't buy or waste your time attempting to use the Reach.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I'm too tired to get outta bed to turn the lights off these are the best!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello Donna! We appreciate the excellent review and are glad you find value in the products!