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Customer reviews

Rating 2.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 2 out of 5 stars

    Dimmable light bulb with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light can function, but I can't get the remote to connect or dim the light. These special feature lights are not doing what they said it would do, but the lights are sometimes picky about where they need to be plugged into. The instructions didn't specify for certain types of fixtures. I'll be returning this since it didn't work for what I needed it for.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We would be glad to assist and turn this experience around for the better. Please consider allowing us the opportunity to speak with you to help get your devices connected properly. A member of our team can be reached at 1-844-302-2943. In the meantime, we suggest restarting the remote. We have created a useful guide on how to reset devices, that can be found here, cyncsupport.gelighting.com/s/article/factory-reset-your-device. -Cync Support Team

  • Rated 3 out of 5 stars

    Can’t synce woth Alex without additional purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is on & works. However to get synced up with Alexa it needs a bridge that we were unaware of.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the taking the time to leave us some feedback. You are correct and our bluetooth lights work with Alexa when using a C by GE wi-fi enabled device or hub. The bluetooth bulbs can also connect directly to Google Home via bluetooth. We hope this information is helpful. -C by GE Support

  • Customer reviews from gelighting

    User rating, 5 out of 5 stars with 29 reviews on gelighting.

    See all gelighting reviews
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