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Customer Ratings & Reviews

Your price for this item is $3,689.99

Customer reviews

Rating 3.6 out of 5 stars with 9 reviews

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56%
would recommend
to a friend

Customers are saying

Customers admire the 27.8 Cu. Ft. French Door Smart Refrigerator's spacious interior and ample storage capacity, finding it roomy and perfect for their needs. However, some users have reported issues with the ice maker, including inconsistent ice production and functionality problems. The water dispenser's cooling performance has also been a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 1 out of 5 stars

    Cafe GE refrigerator defects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator purchased from Best Buy was dropped when it was delivered breaking a wheel. Upon exchange the second refrigerator had a botched paint job on one door and slightly on the other. A third one was delivered with same issue. I have been unsuccessful in getting ahold of a manager or anyone with authority to fix the problem and it’s been close to two months since I originally ordered.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We understand the disappointment caused by this issue. To best address this concern, please contact Best Buy Customer Service or contact your local retail store cafe_appliances

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge along with the other matching appliances as part of our kitchen remodel project. I absolutely hate stainless steel appliances, so the black slate gave me a sophisticated finish that I love. The fridge is much roomier than our last one and well lit. Freezer has plenty of space too and I appreciate the upper drawer. I don't agree with previous reviewer complaints about the instability of the freezer door/drawer construction. You can hear the motor when it kicks on, but it's not disruptive or overly loud and I don't have to turn up the TV because of it (Our last fridge sounded like a jet engine warming up...). We don't have the water line hooked up yet since we're not done with cabinets so can't speak to that as of yet. Overall a great purchase (outside of the price).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    It's okay so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first GE Cafe refrigerator was delivered about 2 weeks earlier but the ice maker did not work. So I received a replacement refrigerator. It is working well so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge overall. You have to open both main doors to access the bottom pull out drawer which can be a pain. Wish they still had the Keurig Version we originally ordered. Was discontinued without warning after ordering

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    blah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plasit packaging hard to get off and cheaply made buttons

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Your feedback is important to us as we are always looking for ways to improve on future builds. We will let our product team know so that they can make any changes in the future. If you have any questions or need help with anything, feel free to reach out to us on any of our social media pages. cafe_appliances

  • Rated 3 out of 5 stars

    Great Fridge but came slightly damaged

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is awesome but it came with the upper doors out of alignment. haven't had time to call due to travel.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love Love My Fridgr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My New Fridge Much Bigger and spacious than my Old Fridgr

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! Thank you so much for taking the time to share your experience and thoughts with us. We strive to meet the needs of our consumers, so we appreciate you letting us know we succeeded. This is a wonderful refrigerator model that we're confident will continue to amaze you. Thanks for choosing Café for your home! Julia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It's so spacious and looks great in my kitchen.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - It's great that you love your new fridge! The extra space is definitely useful. We're confident this unit will continue to be a great addition to your home for many years. Best wishes! -Don@Café cafe_appliances

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Bad decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks wise 10. Reliability and functionality wise 0. It been only 6 months since we bought this appliance and there are problems with the ice maker, water dispenser is losing its cooling, and freezer sucks. Bad decision!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - It's great to hear that you're enjoying the appearance of your fridge. Our apologies that you're not having the best overall experience with your unit. We recommend scheduling a service appointment for one of our qualified Café technicians to assess your unit at your earliest convenience. Warm regards. -Don@Café cafe_appliances

  • Customer reviews from cafeappliances.com

    User rating, 4.3 out of 5 stars with 984 reviews on cafeappliances.com.

    See all cafeappliances.com reviews
  • Customer reviews from geappliances.com

    User rating, 4.1 out of 5 stars with 486 reviews on geappliances.com.

    See all geappliances.com reviews
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