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26 Cypress St
Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $4,679.99

Customer reviews

Rating 4.1 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-68 of 68 reviews
  • Pros mentioned:
    Induction

    Rated 3 out of 5 stars

    Form over function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this stove for almost a year and was thrilled to be able to get it. It’s very unique looking and looks great in my kitchen. The induction cooktop is as good as the other reviewers say it is, Heats water in literally seconds. It does however take getting used to since its harder to regulate using the knobs than gas. My biggest complaint is with the lower oven and the oven racks. The upper oven is fine for most baking and roasting however a large pot will not fit in it. The lower oven is a good size but you basically have to get on your hands and knees to check on anything it’s so low. Although it does have a slide out rack it’s almost impossible to change it’s position and the racks in general are very difficult to take in and out. This becomes even more difficult after you’ve cleaned the oven. Also If youre a bread baker be aware the proofing function is only in the lower oven. If I had realized how difficult access to the lower oven is I probably wouldn’t have bought it.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. We're happy to hear the cooktop of this range has met your expectations. However, we're sorry to know how difficult it has been to use your lower oven and oven racks. To help the racks slide more easily, please apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. For additional information and troubleshooting tips regarding the racks, please find the article on our GEA website titled "Range & Wall Oven - Solution to Oven Racks Sticking." -Gina@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Don't waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years in and I just spent $1500 to have the control module replaced after running the self clean function on the oven. GE customer service was no help because it was beyond the 1 year warranty. Its poorly made and poorly supported. don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate you bringing this to our attention. We know how important it is to have your range working properly and we're sorry that you've had this issue with the control module of your unit. We're sure your unit will serve you well now that it has been repaired! -Kacie@CafeAppliances cafe_appliances

  • Pros mentioned:
    Induction

    Rated 5 out of 5 stars

    Kitchen superstar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to expectations. Bakes very well. Induction is powerful and precise.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're thrilled to learn that you're enjoying the performance from your new range! The induction technology is one of the great features that this unit offers. Thanks for being part of the Café family! cafe_appliances

  • Rated 5 out of 5 stars

    Delayed delivery but wonderful product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is wonderful. The delivery not so much. There was a lot of confusion and delivery was delayed but we finally were able to get the range and the product itself is wonderful.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      It’s great to hear that you’re enjoying your new range despite the challenges you encountered during delivery. To best address your delivery concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. cafe_appliances

  • Rated 1 out of 5 stars

    Is it really in stock and available for delivery?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rating is on Best Buy's inventory, delivery (lack of) & poor customer service. No one explain 1) why an item purchased on November 4th (with an earliest delivery date of Nov 11) wasn't delivered on November 15th as scheduled, and 2) why I wasn't notified and left here waiting. I made arrangements to be at home for delivery, had my old gas stove removed, and converted our outlet/receptacle for this new appliance. The two customer service agents I spoke to claim that it's back ordered. But, the Best Buy website doesn't state that it's back ordered and indicates that it's available on Nov 21. GE shows it as in stock and so do other stores.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for letting us know what happened. To best address your delivery concern, please continue to work with the Best Buy customer service team. cafe_appliances

  • Rated 2 out of 5 stars

    Starts strong and then burners stop working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UNTIL it stops working (and it will). Burners will shut off constantly because the safety feature misbehaves.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - We're sorry to hear that you're experiencing this trouble with your range. We can understand how frustrating it would be for your burners to malfunction and shut off. This is not the experience we want you to have. If you haven't already, we suggest calling for service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed). Reach out if you have any questions, we're happy to help. Julia@Cafe cafe_appliances

  • Rated 2 out of 5 stars

    Third Service Call in 3 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician coming out again, for the third time regarding the right-front heating element. Won't cook an egg without burning it. The center element heats too high, while the middle and outside rings heat too low. Takes forever for water to boil. Hopefully they will get it right this time. (only had since January 2021) The knobs are confusing; hard to tell whether to turn it left or right for the burner that has three rings. You think you are on high because you turn towards the three ring symbol, but that is low. Or, it I'm on the wrong "ring" symbol all together. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for your review. We are truly sorry for your range experience. We appreciate your feedback and we will pass it along to our product team for future product improvement. We apologize for the inconvenience it has caused. Olga@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Beware of the lemons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got one of the lemon ones. I'm having the same issue other reviewers mention - first the cooktop wouldn't work. One month and a bunch of parts later it's fixed. Now the ovens don't work - they get to 250* and it goes into a fault mode and shuts down, and I have to flip the breaker back on. It's been 2 months and I have cooked exactly 0 meals from start to finish on this pile of junk.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - we apologize for the problems you've faced with your electric induction range. The oven faulting at 250 degrees and tripping the breaker must be especially frustrating when it's compounded with the cooktop issues you've dealt with. We can certainly understand your disappointment and dissatisfaction. We encourage you to make sure the range is on a properly sized breaker or fuse - this electric induction range must be supplied with the proper voltage and frequency, and connected to an individual, properly grounded, 40 amp (minimum) branch circuit protected by a circuit breaker or time-delay fuse. If the unit is not on the correct sized breaker, we recommend consulting with the installer or an electrician. Additionally, you can check page 34 of the owner's manual for information on this unit's limited warranty:  https://files.bbystatic.com/%2FznlvMYD95JJqwv2f3DwPw%3D%3D/d1137148-860c-42c2-afbb-dd3cda26d6ba.pdf. We hope this information is helpful and we look forward to regaining your trust in Café Appliances in the future. Keep in touch, Kelsey@Café cafe_appliances

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