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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the Fitbit Surge charging cable's compatibility and its ability to function as expected. Many appreciate its quality and ease of use, noting that it's a simple and effective solution for charging their Fitbit. Positive feedback also highlights the cable's fit and its seamless integration with the device. While some users mentioned challenges with their Fitbit's battery life, the majority of reviews focus on the cable's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 266 reviews
  • Rated 5 out of 5 stars

    Great core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and happy to purchase my item from best buy because they have all the varieties

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally available at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was traveling last trip and Surge went on low charge shutting down features. Concern with Surge is keeping it charged with all its GPS and txt message notifications active. I especially like those features when I travel, and yes those features really burn the battery life. Seems like I'm needing to charge in a few days. Great to have cable in my travel 'wires'.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charger for Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine yourself in the middle of a workweek challenge, when all of a sudden your Fitbit shows a low battery! This was the nightmare I found myself in one fateful summer's day. My Fitbit had only seconds remaining, and I knew if it died my steps would be for nought. When out of the corner of my eye I saw a Best Buy, and I knew I could save my Fitbit and those precious steps! Forcefully, I jerked the steering wheel to my left, swerving through 3 lanes of traffic, with no regard for the welfare of other motorists! Slamming on the breaks in front of the store, I sprinted through the doors to the wearable technology isle. I couldn't muster the energy to provide a cordial response to the cashier's questions of my day. I tore through the packaging and plugged in my precious Fitbit. From this traumatic experience I can attest that this product will adequately charge a Fitbit Surge.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Extra charger for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional charger for trying to find the best opportunity to charge my Fitbit Surge other than at night. I purchased this charger for the office and plug it in when I am on conference calls. Works like a charm, and I don't lose any of my sleep information from charging at night.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Extra Cable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy the OME on ebay because they only last maybe a month. This one is straight from the manufacture and works good. I like to keep one cable at home and the other at work

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Great replacement cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my cable and needed another to keep up my steps! Glad I was able to find another cable quickly to keep up with my step goals for the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems fitbit is edging out the surge model, just glad I I got this cable at my bestbuy, works exactly as it should

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace the one I lost. It fits even better than the one that came with the watch. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a simple Fitbit charging cable for my Surge. I wanted one for the car, and it works just as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my charger while in vacation and so glad they now sale these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Design Needs Improving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Blaze charging tip doesn’t stay in the watch very well. It requires a solid surface and cannot be bumped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Fitbit - Replacement Charging Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works as expected. I haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to find this Fitbit charger so I was happy to find it as Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional charging cable for my FitBit Surge. This works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Fits like original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed and extra cord. This cord is same as original one that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Wonderful replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to replace the 1I had lost. It works fantastic. Great find

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a extra plug works great, I keep it with me all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they have them on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that they have the cord on hand. I needed it asap and they had them.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable, Quality

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cord has been durable and fast charging. Usually doesn't take any longer than an hour. I wish it came with it's own wall adapter, but I just plug it into my computer when I think I'll be sitting for an hour watching tv or doing work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my lost cable, no issues with fit on old product

    I would recommend this to a friend
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